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All 14 Palm Cove hotels »

Reef House Resort and Spa

5.0 of 5
99 Williams Esplanade, Palm Cove, Queensland 4879, Australia (Formerly Sebel Reef House)
Hotel amenities
3.5 of 5 stars 205 Reviews
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205 reviews from our community

    Trip type
Traveller rating
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Date Rating
oc1barista
australia
Senior Reviewer
7 reviews
1 helpful vote
2 of 5 stars Reviewed 5 February 2012

Only stayed for one night as a mini getaway. We live locally. Pictures do match match the current state of disrepair. Would be ok if rated lower, but not worth the $$$ they are asking. faulty light globes, rotted wood on the stairs,torn material on the swinging chair and the list goes on. Really friendly staff and great location. Much... More

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Lauren M
Sydney
Reviewer
4 reviews
2 helpful votes
2 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

We booked our stay for six nights. On arrival at the ReefHouse we were very disappointed. Pictures and description was nothing like the actual resort. The resort is tired and in serious need of either knockdown or renovation. Rooms were basic to say the least. The tea coffee facilities were on the balcony and the eating utensils were located in... More

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Katejp99
Melbourne, Australia
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 14 January 2012

My husband and I stayed for 4 nights in January 2012 and had a great stay. Perfect location right in the middle of the Palm Cove strip, really big rooms (only downside is shower/bath but size more than compensates) friendly staff and the resort is the perfect size. Big enough to have all the facilities you'd expect, and small enough... More

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Susanna E
Sydney
2 reviews
5 of 5 stars Reviewed 5 January 2012

We stayed for 4 days and loved the resort. My husband would like to stay in the same town, resort and room at exactly the same time this year. Wow -he never likes going away. He must have loved it! It was everything we had expected from a 4 star resort. We were also very impressed with the local area... More

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Traveltilly
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 4 December 2011

When trying to decide on a hotel in Palm Cove, I had a few concerns with Reef House based on previous reviews, but we got a great special deal - $135/nt with breakfast and $50 spa credit - so I thought we'd give it a try. For us, it was a fantastic value. We were pleasantly surprised with the hotel.... More

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Kellie Eustace, Manager at Reef House Resort and Spa, responded to this review
17 December 2011

Wonderful to read you enjoyed your recent stay with us in beautiful Palm Cove . Thank you for taking the time to write about your holiday which I have passed onto the team. The maintenance team and I are currently following up on quotes for a new pool ladder and painting where required, thank you. On behalf of the entire... More

MamamariaDubai
Dubai
Contributor
12 reviews
17 helpful votes
4 of 5 stars Reviewed 14 November 2011

We had a good stay in this hotel and were lucky with great weather too. Our family suite was very spacious and the layout of the hotel worked well for us. A bit noisy on a couple if mornings though as some construction works were being carried out in the area behind the hotel and right behind our room but... More

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Kellie Eustace, Manager at Reef House Resort and Spa, responded to this review
17 December 2011

Terrific to hear you enjoyed your weeks stay in one of our family suites and made the most of our beachfront location in the heart of the village. Thank you for choosing to stay with us and on behalf of the team we look forward to welcoming you back to the Resort. Yours sincerely Kellie More

AHM_TSV
Townsville, Australia
2 reviews
2 helpful votes
4 of 5 stars Reviewed 13 November 2011

We spent the last weekend of October at the Reef House as a wedding anniversary treat. Had a wonderful 3 night stay. The room was large, clean and serviced daily - and to have a seperate dressing room was a great addition. Also loved making my cup of tea out on the balcony in the mornings - yes, we had... More

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Kellie Eustace, Manager at Reef House Resort and Spa, responded to this review
17 December 2011

Thank you for choosing to stay with us and for your wonderful feedback following your three night stay in room 234, our verandah rooms are extremely popular. Thank you for your feedback regarding dinner on the Friday night, our new Executive Chef has just introduced new lunch and dinner menus and we are receiving terrific feedback. On behalf of the... More

jules11099
Devonport, Australia
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

Far North Queensland is a magnificent part of Australia. Palm Cove is a hidden sea side town. Accommadation all along the water front. None better than Reef House Resort. Such a tropical setting all through out the Resort. There are 2 pools & 2 spas to choose from. Found fresh water pool & Spa was our favourite. Continental Breakfast was... More

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Kellie Eustace, Manager at Reef House Resort and Spa, responded to this review
17 December 2011

Thank you so much for your comments. On behalf of the team we look forward to welcoming you back to beautiful Palm Cove and a longer stay with us on your next visit. Your sincerely Kellie More

km0h
Melbourne, Australia
1 review
5 helpful votes
1 of 5 stars Reviewed 7 November 2011
5
people found this review helpful

We were very excited about our trip to Palm Cove, and on the hotel site the suite looked lovely, although quite expensive. However, it turned out to be a dingy, depressing, badly decorated, shabby room with no comfort or style at all. The entire hotel is is need of extensive maintenance and the Reef Suite needs more than just freshening... More

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culverwood
London
Contributor
18 reviews
19 helpful votes
3 of 5 stars Reviewed 2 November 2011
3
people found this review helpful

Palm Cove is one of our favourite places and the Reef House has a great position on the Esplanade. We stayed for one night before joining a cruise and the staff were helpful and the room good. The eccentric FNQ window system in the room worked but was unusual. We did not eat there and there are plenty of places... More

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Kellie Eustace, General Manager at Reef House Resort and Spa, responded to this review
5 November 2011

Wonderful to hear you enjoyed your recent stay in beautiful Palm Cove and at the Reef House. On behalf of the team we look forward to welcoming you back to the Resort and hopefully next time you will dine with us, we have recently introduced new menus which are proving extremely popular. Yours sincerely Kellie More

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Reef House Resort and Spa Also Known As

  • The Sebel Reef Hotel
  • Sebel Reef Hotel
Address: 99 Williams Esplanade, Palm Cove, Queensland 4879, Australia (Formerly Sebel Reef House)

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Reef House Resort and Spa
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