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Grand Bahia Principe El Portillo

3.5 of 5
Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
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Grand Bahia Principe El Portillo
Ranked #7 of 29 hotels in Las Terrenas
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1,772 reviews from our community

Traveller rating
    815
    654
    188
    76
    39
See reviews for
Families
491
 
Couples
892
 
Solo
28
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
chelem mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 May 2013 NEW

The views are amazing. The reef break, the mountains in the background and the endless beach for walking or just laying back to read. Basic snorkeling right off the beach and relatively safe for little ones. The hotel is very tropical with interesting landscaping plants everywhere. Lovely for strolling before dinner. Pool was warm and active with the animation team... More

Was this review helpful? Yes 2
Knowlton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

You have to see the place! The good service when you eat because of a wonderful man Bienvenido Coca R. The food manager. You feel special. The ocean is beautiful and a lot of fish just in front of the hotel. When you like to walk like us it's a paradise. I recommand this place at 110%.

Was this review helpful? Yes 6
Customer Servic... B, Quality & Customer Service department at Grand Bahia Principe El Portillo, responded to this review
23 May 2013

Dear Guest, Please allow us to reassure that we are extremely proud to know that you had a fantastic time with us. It is a pleasure for all of us to hear that we were able to fulfill your expectations, and it is wonderful to read that you recommend our Resort 110%. Thank you for your comments and looking forward... More

Merrickville, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

My expectations of this hotel were high due to the Bahai reputations. Upon arrival I was disappointed, but as the week went along something happened....it turns out to be a special little spot not only for the magnificent beach that you can walk forever, but because of the special people who work there and are doing everything they can to... More

Was this review helpful? Yes 2
Customer Servic... B, Quality & Customer Service department at Grand Bahia Principe El Portillo, responded to this review
23 May 2013

Dear Guest, We greatly appreciate you have chosen our Grand Bahia Principe El Portillo for your first trip to the Dominican Republic. We are glad to find out that despite your discomfort upon arrival, the things turned to be better during your holidays, thanks to an arduous work and the commitment of each member of our staff. We are very... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

Stayed at the El Portillo in May for a week. Fantastic hotel. Love the beach, food, friendly staff and cleanliness. The only issue I had was connecting with the hotel wifi. They should include a step by step guide notice with your package on how to connect with the free wifi. And also mosquitoes in the washrooms. Since the windows... More

Was this review helpful? Yes 1
Customer Servic... B, Quality & Customer Service department at Grand Bahia Principe El Portillo, responded to this review
23 May 2013

Dear Guest, Please allow us to reassure that we are extremely proud to know that you had a fantastic time with us. It is a pleasure for all of us to hear that we were able to fulfill your expectations. We appreciate so much your observation about WIFI free information, I will forward your comments to the Hotel Management in... More

Calgary, Canada
1 review
2 of 5 stars Reviewed 19 May 2013 NEW

Me and my wife had our first time in DR and we have chosed El Portillo to spend a week vacation (because of representative recommendation) and also for the very first time to celebrate my birthday (May 07) in this resort. We have no idea what they have in store there and since it is our very first time to... More

Was this review helpful? Yes
Customer Servic... B, Quality & Customer Service department at Grand Bahia Principe El Portillo, responded to this review
23 May 2013

Dear Guest, First of all please receive greetings from the Grand Bahía Príncipe El Portillo; we would like to thank you for choosing us to spend your holidays. We really appreciate that you have taken the time to give us your feedback on Trip Advisor as your comments are valuable to us in order to continuously improve our service and... More

Spring Valley, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 19 May 2013 NEW

The beach was beautiful! The hotel staff were very friendly, but there were way too many sales people walking around that were trying to push vacation plans, excusions, spa deals, and locals on the beach trying to sell things. The rooms were comfortable and clean. The only bad part about the rooms are the walls are so thin you hear... More

Was this review helpful? Yes 1
See 3 more reviews by PearlPitt for Las Terrenas
Customer Servic... B, Quality & Customer Service department at Grand Bahia Principe El Portillo, responded to this review
23 May 2013

Dear Guest, We are pleased to read that you enjoyed the beach, the food, and rooms. We sincerely appreciate all feedback. We would like to thank you for sharing your suggestions with others. Best regards, Kisha Rodríguez Then Jefe Calidad & Customer Service Grand Bahía Príncipe El Portillo More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

Just got back from a week at this fantastic hotel.just couldn't believe how beautiful this place was,just blew us away.just long empty beaches with are edged with counut palms.i could write a book about it,loved sitting on the beach watching the sunsets each night,eating outside under the stars.staff just awesome,deserve a huge pat on the back,credit to the hotel.had to... More

Was this review helpful? Yes 4
Customer Servic... B, Quality & Customer Service department at Grand Bahia Principe El Portillo, responded to this review
23 May 2013

Dear Guest, It is a real pleasure to us to get your comment. You can be sure that there is no biggest reward for us than to get a message like yours knowing you are really blissful with the product of our staff effort to do everything to make your stay a dream reality. We are glad that you have... More

Orlando, FL
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 May 2013

My husband and I with another couple just returned from Grand Bahia Principe El Portillo on May 11, 2013. It was a wonderful, amazing, and relaxing stay. The people at the hotel were so humble, pleasant and caring (Valentin, Daniel, and the dining room staff and cooks to mention a few) were always ready to please. The ONLY thing I... More

Was this review helpful? Yes 5
Customer Servic... B, Quality & Customer Service department at Grand Bahia Principe El Portillo, responded to this review
23 May 2013

Dear Guest, First of all I would like to thank you for writing this nice comment regarding your recent stay at Grand Bahía Príncipe El Portillo. We work every day to satisfy our guest needs and we are really happy to see that you have enjoyed our food, rooms, grounds and the beach. We appreciate so much your observation about... More

apex
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 15 May 2013

Resort As Expected... The Dominican Republic is a magical country for me. My husband and I have spent many relaxing and exciting days and nights (total 65) while in Punta Cana, La Romana, and Puerto Plata. Desiring to experience more of the DR culture, beaches, and landscape, we decided on the Las Terrenas area, and the Grand Bahia Principe El... More

Was this review helpful? Yes 4
Adjuntas, Puerto Rico
Top Contributor
88 reviews 88 reviews
43 hotel reviews
Reviews in 48 cities Reviews in 48 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 15 May 2013

Stayed at this property in a standard room for three adults, they recommend a junior suite when there is more than two adults but this one worked well for us, the only thing that we noticed was that the air conditioning was cool but you need to leave the key inserted all the time including when leaving as the rooms... More

Was this review helpful? Yes 2
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Additional Information about Grand Bahia Principe El Portillo

Also Known As:
Gran Bahia Principe El Portillo Hotel
Gran Bahia Principe El Portillo Hotel Las Terrenas
Gran Bahia Principe El Portillo
El Portillo Beach Resort
El Portillo
Grand Bahia Principe El Portillo Las Terrenas, Dominican Republic - Samana
Address: Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Phone Number:
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Las Terrenas
#5 On the Beach Hotels in Las Terrenas
#9 Romantic Hotels in Las Terrenas
Price range (per night): 136 AUD - 257 AUD
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Grand Bahia Principe El Portillo
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