Rob at Emeraldene is a throwback to an era past. He believes in customer service and word of mouth business.
I booked a 6 day adventure using Emeraldene as a base. Rob took care of all the bookings including Limo transfers. Everything ran smoothly and I had the best time.
The rooms at Emeraldene are simple but impeccably clean.
I...
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Hi Ourpoeticprince,
Thanks so much for your review and kind comments. I am glad you enjoyed your time with us and your adventures in our wonderful part of the world! It was a pleasure having you stay with us.
Your tips are spot on!! ... and a valuable assistance for other travellers.
We would certainly love to see you again...
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We really enjoyed our stay in the Eco-Lodge/Motel which is set in a subtropical garden and very convenient for touring the area and taking a trip to Fraser Island. Although not located along the seafront it didn't take long to drive there for the shops and restaurants. The room was comfortable and spacious and the swimming pool a must in...
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Hi Anne,
Thanks for taking the time to submit a review. I certainly appreciate hearing from my guests and I am thrilled you had such a good time with us.
I do hope we get to see you again at some time in the future, and I certainly look forward to looking after your family and friends when they are...
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Emeraldene Inn & Eco Lodge is set amidst some beautiful well maintained gardens, that has a tropical feel....that is obviously home to lots of beautiful birds.
We stopped over for 2 nights, on our way back home to Brisbane and incorporated a day trip to Fraser Island - which makes Emeraldene Inn ideal - as its central to everything, Fraser...
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Hi Chris and Sylvia,
Thanks for your great comments. I am so glad you enjoyed your stay with us and that you got to experience Fraser with one of the best tours available. Thanks for sharing some great pics with us as well!
It was a pleasure having you with us, and I hope we get to see you again...
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Stayed here for 2 nights whilst experience a Fraser Island tour. So we stayed the night before and after.
We had a friendly welcome on arrival and had been upgraded. This was an added bonus as it was my birthday whilst staying there. The room was really nicely presented, clean and tidy.
I can’t say that we noticed the noise,...
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Hi Sunworshippers!
Thanks for your review, and also for spending your birthday with us!
Great that you have posted pics of our Superior Rooms as well, and I appreciate your comments about our clean, tidy and nicely presented rooms.
A few tips for eating out - we have 6 restaurants that will deliver directly to our rooms if guests wish...
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This is a good motel that is conveniently located for the ferry to Fraser Island. The check-in was very friendly, while the rooms are average, clean but a bit run-down. We have stayed for 1 night in August (winter) so could not take advantage of the pool or BBQ
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Hi Ilya,
Thank-you for your review and your comments about our cleanliness and customer service.
The Emeraldene Inn was built in the year 2000 and had a total internal refit under present owners in 2007. We operate a constant maintenance and upgrade strategy. Our Superior Rooms were totally renovated only 12 months ago, we replace our beds every 3 years...
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We stayed for a week whilst in the middle of a trip down the east coast and very much enjoyed it. Rob was great, very friendly and helpful and we spent two great days on Fraser Island on a tour organised on our arrival. The room was just what we needed and the BBQ/pool area was great. It was a...
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Hi SiuLoong,
Thanks for your great review. So glad you had a good time with us, and also had an awesome experience on Fraser. I hope you also got to experience the whales given you were here in September. As you mentioned - lots to see and do, so would be great to see you again some time! Maybe we...
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We recently stayed here for 6 nights in a superior suite. The room was large with plenty of space and the bed was extremely comfortable with lovely pillows, always a bug bear when travelling to find something comfortable. The facilities extremely good. Lovely outdoor area from the room. The location was great but you do need a car as you...
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Hi Diane,
Thanks for taking the time to share your experiences. I am particularly glad you enjoyed our best rooms - the Superior Rooms - and the little extra levels of comfort they afford.
It would be fantastic to see you both again some time in the future.
All the best,
Rob
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recently 2 of us took my 86yrold dad terry who had been born in the area and who 13months couldnt move in the bed alone walk diagnosed with multiple myeloma for 111 days at the bay. though no cooking facilities in wheel frienfly unit he did amazingly even walking arpund in unit sans walker, walkong up stairs; Rob was not...
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Hi Robyn,
Thanks for your kind comments. I am so glad you and your father enjoyed your stay with us, and that he physically improved so much whilst relaxing in our quiet environment. As you mentioned, we have some of the only specifically designed and built wheelchair accessible suites in the region, and I am proud that we can assist...
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We booked emeraldene on the strength of some excellent reviews and were not disappointed. Rob, the proprieter, couldn't have been more helpful, arranging Fraser Island and whale watching trips that were wonderful experiences. We were upgraded to a superior room and enjoyed the experience so much that we stayed an extra 2 days to explore the area and relax by...
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Hi David,
Thanks so much for your kind words and review. I am so glad you enjoyed your stay with us and also got to experience Fraser Island and the whales whilst you were here.
I hope you enjoyed the rest of your trip and it would be wonderful to see you again in the future (maybe we can send...
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We have just spent 3 nights in Hervey Bay at the Emeraldene in one of their new Superior Rooms. The occasion was my wife’s 70th birthday, and I booked one the Emeraldene’s Freedom Whale Watch Packages. The service from the outset was just sensational! Rob organised our whole trip for us, including ticketing for the Tilt Train from the Gold...
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Reviewed 17 September 2009
Hi Oz_Wanderer,
Thanks for your wonderful review. I am thrilled that you chose to stay with us again for your special occasion, and that you were so impressed with our new Superior Rooms. We have just this week gone even further with these rooms and put new King beds in the double rooms as well as new I-Pod docks.
Thanks...
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