We stayed for 2 nights and were really surprised how clean and tidy the room and hotel are. Staff were great friendly and very helpful. We were listening to guest talking about the restaurant on our first night about how good the food was and we were blown away with the quality of the food. Well done guys keep up... More

We chose this hotel because it was out of town and also advertised a restaurant, we had been travelling all day. We had a booking for an "Executive Room". Arrived on a Sunday and the restaurant was closed.... because the chef also needs a day off!! Checked with the staff at the Lava Bar on site and were told it... More

We got back from Flames today after a 3 night stay.It's the first time we've stayed OUT of the Central City, but it's only a short drive from the City into Onerahi. I agree with the review from "Meandmex" - this hotel ticked all the boxes for me.The rooms was spacious, and had everything we needed. I think ALL the... More

Hotel is in receivership but is still functioning. The restaurant is dated but food was fantastic. Room has an old tv and few channels. Lovely peaceful location. Probably one of the best for this town.

Stayed for two nights. Service was OK and the room was clean enough, rates were reasonable. The location is quiet but out of Whangarei (which we wanted) but don't recommend if you don't have your own transport. Pool is only 1 metre deep and quite small, so that was a bit disappointing. Was OK overall but would probably try somewhere... More

Really enjoyed the stay as it is in a quiet location with lovely gardens and harbour view. Swimming pool & spa pool were great. A good menu selection and the food was great. Would be a good hotel option for families as well as couples or business stay.The rooms are large and have everything you need. The hotel is is... More

We stayed at Flames for one night to break up the drive from the far north back to Auckland. The hotel (a large conference hotel) is quite dated and tired although they have tried to give the rooms a little facelift with some fresh paint, modern linen etc. The rooms are large, clean and comfortable. We chose it because all... More

We stayed at Flames on our first night in New Zealand, the manager Robin was helpful with travel advice and generally made us welcome. The hotel presents as very clean and the rooms have a nice aspect through the very well kept gardens to the river beyond. The hotel is in good condition, but is not bright and new, its... More

We paid $149.00 a night on what was supposed to be a hot deal,imagine our surprise when we arrived to reception and it was unattended then we had to phone someone to come we didn't see any other guests the whole stay. We chose this place which is way out of the city because it supposedly had an award winning... More