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All 14 Margaret River hotels »

Grand Mercure Basildene Manor

4.5 of 5
187 Wallcliffe Road, Margaret River, Western Australia 6285, Australia
Hotel amenities
Grand Mercure Basildene Manor
4.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    24
    10
    5
    1
    2
Date Rating
Nambour, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 24 May 2012 NEW

We have enjoyed 12 wonderful nights at Basildene Manor. The grounds and gardens are superb. Staff are extremely friendly and very helpful from the reception staff, cleaners, and kitchen & gardening staff. We had a valley view room which is called a studio room but is definitely not. The room was fantastic, beautifully decorated. we absolutely loved it. Reading room... More

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See 3 more reviews by janie569 for Margaret River
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
27 May 2012

Dear janie569, Thank you so much for posting your great review after your stay at Grand Mercure Basildene Manor. It’s great to hear that you had such a wonderful extended stay with us, especially the studio apartment and the beautiful grounds. The Manor certainly is in a beautiful part of the country. All feedback is important to us as it... More

Bradbury NSW
1 review
5 of 5 stars Reviewed 13 May 2012

Basildene Manor (originally built 1912) is what made my trip a complete success. The interesting history and warmth of Basildene gave perspective to the Margaret River region of which Basildene and it's inhabitants have been such a big part for over a century. Have you seen an old photo of Cape Leeuwin Lighthouse with a man standing on top? Who... More

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AccorVacationClub, General Manager at Grand Mercure Basildene Manor, responded to this review
16 May 2012

Dear David S, Thank you for your wonderful review of Grand Mercure Basildene Manor. We are delighted to read that the Manor made your trip to this beautiful part of the country so enjoyable. I agree, what could be better than wine and cheese by the pond pre-dinner. Again, thank you for taking the time to post your review. We... More

Sydney, New South Wales, Australia
2 reviews
5 of 5 stars Reviewed 10 May 2012

We stayed on the weekend and found this very beautiful old house a wonderful place to base ourselves for touring the wineries. The staff were very helpful and friendly, the grounds are gorgeous and we loved the breakfast room and view, and also the brekky. Make sure you ask for a valley view room when you book. Now, if they... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
14 May 2012

Dear Rosa, Thank you so much for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are so pleased that you enjoyed your stay at this beautiful property. The breakfast is certainly very popular with many guests. Again, thank you for your review. We look forward to welcoming you again in the future. More

Albany
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

I went here for breakfast with a group of friends as one was celebrating her birthday it was fabulous ! It cost us $29 each and you have to book we took our own champagne and had a fantastic morning. The stewed and fresh fruits we lovely as were the breads and yoghurt but the cooked breakfast I had vennison... More

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See 4 more reviews by janefoxAlbany for Margaret River
Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

We found Basildene Manor a peaceful, high quality resort with beautiful grounds and amenities, and a high standard of furnishings and fittings. Friendly helpful staff added another pleasant touch. It was so wonderful we only wished we could stay longer!

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
1 May 2012

Dear Myra C, Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are delighted to read that you enjoyed a peaceful break with us. All feedback is extremely important to us, as it assists with the constant monitoring of satisfaction, service and quality. Again, thank you for your review and... More

Perth
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

I needed a real break from the stressful corporate world and finding Basildene Manor on the net, I rang to make a booking. They assured me they would take care of me and I would enjoy my stay. Understatement - it was fantastic. The staff went way above and beyond, the manor was beautifully refurbished and the gardens a real... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
16 April 2012

Dear Linda R, Thank you so much for posting your review. We are delighted to read that you enjoyed your stay at Grand Mercure Basildene Manor, and that the staff there looked after you so well - the scones at the Manor certainly are popular! All feedback is greatly appreciated as it assist us with the constant monitoring of guest... More

Perth, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

I truly felt like I'd stepped back in time. The original side of the building is beautifully maintained and has many framed photographs from a era long gone adorning the entrance. We were told that we were only able to have Breakfast at the Manor as they do not have facilities for lunches and dinners, but were pleased to discover... More

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See 2 more reviews by Jenflipcow for Margaret River
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
15 April 2012

Dear Jeflipcow, Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are delighted that you enjoyed the apartments and property facilities, in particular the beautiful grounds and building. We place a high degree of importance in guest satisfaction. Your feedback is greatly appreciated, as it assists us in the constant... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 23 March 2012

This place is great. We could have stayed a week. But... My wife and I agreed that if we owned Basildene Manor, an exceptional building surrounded by wonderful grounds, we would do two things: put the prices up, and install a full-time butler. This is the kind of place that screams out for excellent "above expectations" service - not to... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
25 March 2012

Dear Sightseeing_Cynic, Thank you so much for posting your review. We are delighted to read that you enjoyed your stay at Grand Mercure Basildene Manor. All feedback is greatly appreciated as it assist us with the constant monitoring of guest satisfaction. We look forward to welcoming you again in the future. More

California
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 16 March 2012

Basildene Manor is located just outside the town of Margaret River. It is a lovely old manor that has a newer wing incorporated onto it & is set in acres of gorgeous garden. Our room was spacious, clean & well decorated. Across the road is a paved walking path out into the country. On our morning walks we saw a... More

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See 2 more reviews by 2Textralians for Margaret River
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
21 March 2012

Dear Traveller, Thank you for taking the time to post your feedback your after stay. We are delighted that you enjoyed the apartments, resort facilities and of course the beautiful area of Margaret River. Your feedback is greatly appreciated, as it assists us in the constant monitoring of Member satisfaction. We look forward to welcoming you back next time. More

Perth, Australia
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

We were fortunate enough to get the last room available on a Saturday night. And yes it was one of the 'small' rooms-though not small for a manor bedroom. The room was a beautifully decorated and very well equiped (though a coffee plunger would have been nice-or a Nespresso machine!). The bathroom was well organized with lovely toiletries. The room... More

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See 2 more reviews by LindaKayJ for Margaret River
AccorVacationClub, Front Office Manager at Grand Mercure Basildene Manor, responded to this review
12 February 2012

Dear LindaKayJ, Your constructive feedback is welcomed and I am happy to see that you have enjoyed your stay at the Grand Mercure Basildene Manor More

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Additional Information about Grand Mercure Basildene Manor

  • Basildene Manor Margaret River
Address: 187 Wallcliffe Road, Margaret River, Western Australia 6285, Australia
Price range (per night):* 245 AUD - 399 AUD

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Grand Mercure Basildene Manor
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