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All 10 Margaret River hotels

Grand Mercure Basildene Manor

4.5 of 5
187 Wallcliffe Road, Margaret River, Western Australia 6285, Australia
Hotel amenities
Grand Mercure Basildene Manor
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89%
Ranked #3 of 10 hotels in Margaret River
Most recent review
5 of 5 stars Reviewed 17 June 2013
Orna S Perth, Australia
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122 reviews from our community

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Perth, Australia
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

My husband & I stayed here for a long weekend get-away. This Manor is lovely- it has beautiful gardens, is very quiet & peaceful, and only a short distance to Margaret River main street- a 15 minute walk or 2 minute drive. The coast is a 5-10 minute drive away. The rooms are clean & beautifully decorated with lovely views... More

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW via mobile

We stayed here for wedding in Dec 31st . Stunning, luxurious room . When we arrived in the room, my wife immediately started filling the large free standing bath. The rooms are a modern decoration in keeping with the period house. The breakfast is better than I have had in any other hotel in the world!! Gardens are expansive and... More

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Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 June 2013 NEW

Great hotel, great place, however I used Accor points which were not recognised initially and took a fair bit of time to be fixed. The place is great however very disappointed with the time it took to resolve the booking and the pressure to avoid recognising my booking through the Accor points system

Review collected in partnership with Accorhotels.com

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Leeton, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 14 June 2013 NEW

A beautiful property wonderfully managed and maintained. Beautiful cooked breakfast overlooking extensive grounds. Attentive and friendly staff. A special thank you to Max who made our stay enjoyable from the moment we checked in.We stayed in Shiraz room in original house.Room was spotless and full of character. Window opened for fresh air and ensuite was spacious. Fresh milk,tea and coffee... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 June 2013 via mobile

Loved it from the moment we entered. The grounds are fantastic. Enter the building and you go back in time to a grand age. The assistance with advising and booking places to eat we had from the staff we top notch. They were like hosts at a B & B, they made time for you, you are special to them.... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
10 June 2013

Dear Wal M, Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. It is great to read that you enjoyed your stay in particular the wonderful service our staff never fail to provide. Breakfast is always a firm favourite with guests - be sure to try the Devonshire Tea next time! More

Canberra, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 June 2013

I was overwhelmed by the charm of this beautiful property. Rooms and gardens immaculate, spacious and relaxing. Equally impressed by the welcome from Max on our arrival, even though we were very late. Wonderful staff, great service including their local knowledge (markets worth going to) and their obvious attachment to and knowledge of the history of Basildene Manor. Amazing breakfasts... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
10 June 2013

Dear EME2503, Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are delighted to read that you enjoyed your stay so much. As you can imagine, a great deal of work went into the refurbishment of this wonderful building. Comments like yours make it all the more worthwhile. Again, we... More

Mandurah
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 June 2013

We have stayed here several times now and it's still the same 5 star rating. The rooms are beautifully appointed, spotlessly clean, fantastic lighting in the bathroom and room itself. We had the room called Riesling which is on the ground floor and it has a courtyard with outdoor setting. The bathroom has a free standing bathtub and a large... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
10 June 2013

Dear Mandurahmum, Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. It is so lovely to hear from repeat guests who continue to enjoy the consistent high standard of quality and service at The Manor. Daniela and Max pride themselves on giving exceptional service and both will be thrilled with your... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 June 2013 via mobile

Wow what a beautiful place to stay. My mother and I went for quick trip down south and we were lucky enough to try here. Everything was immaculate. The staff were so friendly and helpful. The room was divine, clean and soothing. The grounds took my breath away every time I had a look around. The scones with jam and... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
4 June 2013

Dear DenBrow, Thank you so much for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are delighted to read that you and your mother enjoyed your stay. The Devonshire Tea and breakfast's are a firm favourite with all guests. Again, we thank you for your review and look forward to welcoming you... More

Adelaide, South Australia, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 June 2013

We chose this property because it looked good on bookings.com but nothing prepared us for the brilliant old building, outstanding service (which is rare), freshly prepared breakfast, scones in the afternoon (cooked upon request), quality of the accommodation, magnificent grounds, and personal tour on arrival, all at an excellent rate. If you don't book and stay while you are in... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
2 June 2013

Dear Debbie A, Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are delighted to hear that you enjoyed your stay. We are proud of The Manor and the service given by all staff. They consistently strive to exceed all guests expectations and will be thrilled with your comments. Again,... More

Ireland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 May 2013

I was very disappointed to learn on arrival that this ‘Manor House’ was not a hotel, not even a serviced apartment but merely a B&B. Even though I had done my research, nowhere was I led to believe this was just a B&B because if I had known I would not have stayed here at a price tag of $350+... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review
29 May 2013

Dear Jakers7, Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are so sorry to read of your dissatisfaction. A full investigation has taken place with the help of our Assistant Manager at The Manor. Upon receiving your reservation made through an online booking site, our Assistant Manager called you... More

 
 
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Additional Information about Grand Mercure Basildene Manor

Also Known As:
Grand Mercure Basildene Manor Hotel Margaret River
Grand Mercure Basildene Manor Hotel
Basildene Manor Margaret River
Grand Mercure Basildene Manor Margaret River, Western Australia
Address: 187 Wallcliffe Road, Margaret River, Western Australia 6285, Australia
Region: Australia > Western Australia > Margaret River Region > Margaret River
Amenities:
Fitness Centre Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#1 Luxury Hotels in Margaret River
#3 Family Hotels in Margaret River
Price range (per night): $258 - $360
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Margaret Rivers Finest - Welcoming today's discerning traveller with the promise of luxurious solitude & ensuring a relaxing, memorable stay.Basildene Manor, an 100yr old elegant country estate, set on 14 picturesque acres amidst the rich tapestry of renowned Margaret Rivers vineyards. Seventeen recently refurbished and beautifully appointed rooms are available. Our renouned Basildene Breakfast includes a full cooked a la carte breakfast and fruit buffet, all from the Manor restaurant. Nestled in the valley you will discover our heated outdoor swimming pool and secluded sun deck (avail in summer months),tennis court & lakeside pergola. ... more   less 
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