Rydges Kalgoorlie Resort and Spa Hotel

mrDPerth

Perth

1 review

Reviewed 30 April 2012

Fantastic pool and garden areas in the middle of the Goldfields. Found the staff to be friendly and helpful. Slept well in a very comfortable bed in a generous one bedroom apartment.

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Dear MrDPerth, Thank you for your feedback regarding your recent stay. I am please that you enjoyed your stay and relaxing sleep in our new Rydges Dream Beds. I have passed on your feedback to our team and indeed our resort style swimming pool and gardens are peaceful and an oasis in the desert. Our one bedroom apartments are indeed... More

AnnieH_8

Western Australia

Reviewer

3 reviews

Reviews in 2 cities

“Comfy...”

Reviewed 25 April 2012

We joined the Priority Guest club as this is where we always stay when we visit Kalgoorlie. The breakfast wasn't great but we tend to BYO most times anyway. The bed was very comfortable and the rooms are spacious. I also enjoy the quiet residential area the hotel is in. There was a strong smell of bleach when entering the... More

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Dear AnnieH, Thank you for your feedback regarding your recent stay, I am pleased that you found our new Dream Beds comfortable and appreciated that larger size rooms than you would normally recieve in a hotel. Based on your feedback we are currently looking at different chemical products for cleaning that leave little odour once used. I do appreciate your... More

Aussies11

Perth, Western Australia

Top Contributor

63 reviews

Reviews in 40 cities

15 helpful votes

“Good spot for a couple of days in Kalgoorlie”

Reviewed 18 April 2012

We stayed at Rydges over the Easter break 2012 and agree with the previous recent comment that the hotel is in a quiet location and unfortunately, has bad coffee! We managed to skip breakfast because we had BYO food from home (Perth). We had dinner in the Prime West grill restaurant for our anniversary. The menu, food and service was... More

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Dear Aussies11, Thank you for your feedback regarding your recent stay. I am disappointed that you recieved bad coffee and found stains on the carpets in your room. We have addressed that standards of our coffee making and provided more training for the staff and I am now confident that we are indeed serving a quality product. In regards to... More

Aliciacch

Perth, Australia

Senior Contributor

26 reviews

Reviews in 20 cities

13 helpful votes

“Convenient”

Reviewed 7 April 2012

Stayed for Easter weekend 2012. The hotel is very nice but not luxurious. Pool is interesting, with a covered area. Food service. We didn't like the breakfast buffet, few fruits and bad coffee and expensive $30 pp. The hotel is in a residential area, so it is nice because it does not have noise, but there are no business close,... More

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Dear Aliciacch, Thank you for your feedback regarding your recent stay with us in the Goldfields, I am disappointed that we did not meet nor exceed your expectations regarding your breakfast experience. As a result of your feedback we are reviewing with the team what we are offering and the quality of what we offer. I am pleased that your... More

KazMic

Kalgoorlie, Australia

Senior Reviewer

8 reviews

Reviews in 5 cities

3 helpful votes

“friendly staff, comfy beds”

Reviewed 27 March 2012

My husband and I stayed here 1 night for Valentines day...the staff were great, friendly and helpful Mai was very efficient and friendly and everybody could do with a staff like her. I loved the beds here they are comfortable and cosy and I slept really well. I then had a back massage the next day and enjoyed it tremendously... More

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Dear Kazmic, Thank you for your feedback regarding your recent stay. I am pleased that you enjoyed your romantic escape to the oasis in the goldfields that is Rydges Kalgoorlie Resort and Spa. It does certainly feel like you are on a mini holiday and still in Kalgoorlie!. I have passed your feedback onto May, in the restaurant, and Miranda,... More

tigerbeer

Perth, Australia

Senior Contributor

27 reviews

Reviews in 21 cities

49 helpful votes

“Beautiful Gardens”

Reviewed 27 March 2012

We stayed at the Rydges for 2 nights. I was very surprised just how out of town it is . However it is in spacious grounds and is surrounded by a beautiful tropical garden. The room was lovely , decor fine and it was clean. When we arrived there was a sand ash try on the landing with about 50... More

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Dear Tigerbeer, Thank you for your feedback regarding your recent stay. I am pleased that you enjoyed your recent stay and appreciated the tropical style oasis gardens in the desert. We do get many favourable comments regarding this and are endeavouring to keep improving these areas. I am disappointed that your ashtrays were not emptied, as you quite rightly mention,... More

Jimbuk8

Perth

1 review

“Overrated”

Reviewed 26 March 2012

I stayed in a 1 bedroom apartment which was comfortable apart from the smoke alarm repeatedly going off in the middle of the night due to the batteries. Not ideal being woken by this after a long day on the road. Further to this, the alarm problem could not be rectified therefore it was just removed from the room for... More

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Dear Jimbuk8, Thank you for your feedback regarding your recent stay at Rydges Kalgoorlie Resort and Spa. I am disappointed that a faulty fire alarm was not attended to effectively, as our night staff are trained in replacing batteries as required when they do fail which caused your alarm to go off. I am pleased that our maintenance staff were... More

Heidi W

Gymea

1 review

“Not 4.5 star service or amenities”

Reviewed 20 March 2012

I recently have returned from trip to WA of where I stayed two nights in Rydges Kalgoorlie. It was the most expensive place I stayed during my ten day trip and was by far the worst. Our room was not ready on time and we were supposed to receive a phone call to say it was ready. I never received... More

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Dear Heidi W, Thank you for your feedback regarding your recent stay at Rydges Kalgoorlie Resort and Spa. It is disappointing to hear that we did not meet nor exceed your expectations, and in fact we could not address effectively any issues that occurred during your stay. I am sorry your room was not ready upon arrival as we do... More

Lynette W

Perth, Australia

1 review

“Not the Greatest Experience”

Reviewed 5 March 2012

We made the terrible mistake of going to Kalgoorlie on a LONG WEEKEND Heaven forbid thinking this would be a great time to see Kalgoorlie WRONG!!! EVERYTHING WAS CLOSED!!!!!!!! The hotel was overpriced and how they retain their rating is questionable. The pool /spa area is in need of a serious makeover, boring PLUS. How can any hotel actually charge... More

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Dear Lynette W, Thank you for your recent feedback regarding your recent stay at Rydges Kalgoorlie Resort and Spa. It is disappointing that we did not meet your expectations during your recent stay. The majority of trade, as with many regional towns does usually close from around Midday on a Saturday and reopen on a Monday. Unfortunately, it is true... More

Greg M

Perth, Australia

Contributor

19 reviews

Reviews in 14 cities

9 helpful votes

“One of the best hotels in Kalgoorlie”

Reviewed 29 February 2012

Definitely one of the best hotels in Kalgoorlie. Room was large and clean and the bed comfortable. Décor was a bit old but still in pretty good condition. The bathroom was large and clean and had everything I needed. Staff were friendly and accommodating. The hotel and restaurant were quite expensive however this isn't out of the ordinary in WA... More

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Dear Greg M, Thank you for your feedback regarding your stay at Rydges Kalgoorlie Resort and Spa, in the heart of the Goldfields. All feedback positive or negative only assists us to improve our facilities and service. I believe our pricing in the restaurant is fair and reasonable due to our location (7 hours drive from Perth) as you have... More

Rydges Kalgoorlie Resort and Spa

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