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BEST WESTERN Tudor Motor Inn

519 Raglan Parade, Warrnambool, Victoria 3280, Australia
Hotel amenities
3.5 of 5 stars 15 Reviews
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Date Rating
fandangoMelbourne
Brighton, Australia
Senior Contributor
26 reviews
7 helpful votes
4 of 5 stars Reviewed 28 January 2012

Rooms were clean, well appointed and modern. Staff were helpful and friendly and moved us to a room that had better light than our original room. Light globes in both rooms were missing but were promptly replaced on request. The bathroom was in need of minor repairs and maintenance. Despite busy location, the room was quiet. Price was $9 dearer... More

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VT_Canadian
Montreal, Canada
Senior Reviewer
9 reviews
1 helpful vote
3 of 5 stars Reviewed 27 January 2012

We arrived at 9:31pm without a reservation. The office was closed, but we were able to call and give a credit card so as to access a lockbox that got us a room key. As others have noted, this is an older hotel but our room was clean and well equipped. The bed was fine. We were not looking for... More

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kathir77
Queanbeyan, Australia
Top Contributor
53 reviews
31 helpful votes
4 of 5 stars Reviewed 15 January 2012

We stayed 1 night in this hotel in a 2 bedrooms Spa suite. Overall the hotel is old but nice to stay here. There are no security issues however there are many roads around the hotel, all visitors must be careful with their own security. i.e lock your room properly etc... Pros: CBD Location, around so many shops and restaurents,... More

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wys1wyg
Melbourne
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed 21 October 2011

We were in town for a wedding and looking for a reasonably priced, comfortable hotel near to the main business area of town. The Tudor Motor Inn certainly fits the bill. Our room was a good size, clean and comfortable. Our cooked breakfasts served to our room were substantial and delivered on time. Staff were helpful and friendly. Great shower... More

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Lamberts85
Brighton, United Kingdom
Reviewer
4 reviews
4 of 5 stars Reviewed 27 September 2011

Decided to stay one more night after 1st night here - to visit local attractions and parks which were well worth it - and were moved to an older family room at back of motel for second night. Booking clerk helpful in sorting this out. Overall impression was of a clean, busy and efficient motel - which was what we... More

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Jody47
Melbourne
Reviewer
4 reviews
6 helpful votes
5 of 5 stars Reviewed 5 September 2011

Nice staff, clean, reasonably quiet and not a bad room. Just what I wanted for an over night stay and best of all reasonable rates on wotif. More

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Kmoore1982
2 reviews
1 helpful vote
4 of 5 stars Reviewed 7 August 2011

After reading some pretty bad TA reviews on this place I was expecting the worst but was pleasantly surprised. Got a great room price through a wotif deal and all reservation details were ready for us when we checked in. Manager at the desk seemed very nice-she was very pleasant about asking us if we needed a map etc and... More

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TudorMotorInn, Manager at BEST WESTERN Tudor Motor Inn, responded to this review
12 August 2011

Thank you for your review Kmoore1982, we have improved our training, procedures and attention to detail, and it's great to hear we could exceed your expectations. We always have cutlery and crockery available at reception for guests, and are happy to help provide any information or services you require. We are glad you enjoyed your stay at the Tudor and... More

tarlee24
Mt Gambier
1 review
1 helpful vote
1 of 5 stars Reviewed 16 August 2010
1
person found this review helpful

We booked a night at this motel after cashing in Fly Buys points for a Best Western stay, and wish we hadn't bothered. Yes rooms were clean enough, fairly modern and everything worked, but the service we recieved was lousy. Upon booking, we were asked what time we would be arriving, and we said approximately 1pm, were told this was... More

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TudorMotorInn, Manager at BEST WESTERN Tudor Motor Inn, responded to this review
7 July 2011

Thank you for your review tarlee24, sorry you were disappointed and that this occurred. We have reinforced that our housekeepers must wait until the check out time of 10:00am before checking if guests have left early, or come and check at reception if they are not sure. We also knock and call out twice before entering any room. The housekeeping... More

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kathrynjade
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2 reviews
1 helpful vote
2 of 5 stars Reviewed 20 July 2010
1
person found this review helpful

I stayed at this hotel with my partner after driving all day from Apollo Bay, we were assured they were "nice" rooms and we should take the manageresses word for this as gospel.....not all that great for the price considering it is a country town. The Owner/Manager was quite rude and almost refused to let me and my partner even... More

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TudorMotorInn, Manager at BEST WESTERN Tudor Motor Inn, responded to this review
11 July 2011

We do apologise that you felt mistreated during your stay. We are not judgmental or prejudiced to anybody based on their age, gender, religion or ethnicity. We have customers of all different walks of life and strive to provide the best customer service we can. More

diamond_dave01
melbourne
2 reviews
3 helpful votes
1 of 5 stars Reviewed 27 January 2010
2
people found this review helpful

I booked a 2 night stay over the phone that required a queen bed and a single bed(delux room). I spoke to Barbara(manager) where credit card details were exchanged and the booking made. All appeared fine, other than a price increase that appeared on the "comformation email" which differed from the over the phone price. Once that was sorted out,... More

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