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All 12 Horsham hotels

Mercure Horsham

4.0 of 5
118 Baillie Street, Horsham, Victoria 3400, Australia
Hotel amenities
Mercure Horsham
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85%
Ranked #3 of 12 hotels in Horsham
Most recent review
5 of 5 stars Reviewed 5 June 2013
Oztrav11 Oban, United Kingdom
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145 reviews from our community

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Traveller rating
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    75
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Date Rating
Oban, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 5 June 2013

We stayed for an overnight during the weekend and found the facilities equal to any first class accommodation locally or overseas. The rooms were ample for a couple along with excellent meal availability. The location was close to the town centre and the highway but noise was never a problem. Staff were friendly and accommodating.

Review collected in partnership with Accorhotels.com

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Horsham118, General Manager at Mercure Horsham, responded to this review
10 June 2013

Dear Oztrav11, Thankyou for your lovely review. Here at Mercure Horsham we strive to make our guests feel comfortable and welcome, so I'm glad you enjoyed your stay with us, and I look forward to having you visit us again. Kind regards Jaye Rogers More

Melbourne
Top Contributor
61 reviews 61 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 7 May 2013

Highlights: - great location, easy walk to the city centre - Newish, good fittings - Easy parking - Quiet Lowlights - no lift, but its only two stories so ok, unless u have heavy luggage - long wait on room service, chef doesn't start cooking till 6pm - Food ok, but found it pricey - Booked full breakfast with the... More

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Horsham118, General Manager at Mercure Horsham, responded to this review
12 May 2013

Dear Shee80, Thank you for taking the time to write a review, we appreciate all feedback and look forward to your next visit. Kind regards Jaye Rogers More

Adelaide
Top Contributor
124 reviews 124 reviews
73 hotel reviews
Reviews in 67 cities Reviews in 67 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 May 2013

Have stayed here on two occasions now for work. The hotel is well located, clean and convenient to Horsham town centre. On both occasions I have arrived late (reception closes at 11) but hotel have called me to ascertain my ETA and have arranged for room keys to be left for me.

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Horsham118, General Manager at Mercure Horsham, responded to this review
12 May 2013

Dear ozvpm_andy, Thank you for taking the time to write a review. We are glad you have enjoyed your stays with us here in Horsham, and we are always happy to assist in any way we can. We look forward to your next visit. Kind regards Jaye Rogers More

Melbourne, Australia
Top Contributor
86 reviews 86 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 May 2013

We stayed here on our way to Adelaide from Melbourne. The hotel was easy to find and staff were helpful. The restaurant was reasonable but be aware that last orders are at 8.30 PM. There is also no lift so ask for a ground floor room if you have heavy luggage.

Review collected in partnership with Accorhotels.com

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Horsham118, General Manager at Mercure Horsham, responded to this review
12 May 2013

Dear MikeDav, Thanks for taking the time to write a review. We are glad you enjoyed your stay, and will be happy to be your stop over place next time you are travelling through. Kind regards Jaye rogers More

Adelaide, Australia
1 review
4 of 5 stars Reviewed 20 April 2013

Horsham Mercure was an excellent stay, with fine service, friendly and helpful staff and the bistro served very decent meals. Its a short walk to the shops, services, and alternative places to eat,with Hprsham having a number of excellent pubs. Despite being on a main truck bypass route the room I had ( an executive upgrade) was quiet as well... More

Review collected in partnership with Accorhotels.com

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Horsham118, General Manager at Mercure Horsham, responded to this review
12 May 2013

Dear Tim3456, Thank you for taking the time to write a review. We are glad you enjoyed your stay with us and appreciate the feedback. We look forward to seeing you again in the future. Kind regards Jaye Rogers More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 April 2013

Due to a muck up in the booking by this hotel and the arguing of the girl on the other end of the phone that it was my fault that they had booked me in on Friday night when she clearly admitted the paperwork said Saturday night, I withdrew my booking and stayed at the May Park Luxury Apartments which... More

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Was this review helpful? Yes 1
See 2 more reviews by Stackhat729 for Horsham
Horsham118, General Manager at Mercure Horsham, responded to this review
12 April 2013

Dear Stackhat729 We are disappointed that you weren't able to stay with us as you would have experienced the high levels of Guest Service that we offer here at the Mercure Horsham. It is unfortunate that you decided to write a review based on a telephone call where your expectations weren't met. We pride ourselves on our service as you... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 April 2013

Nice and clean hotel. Friendly reception staff, very welcoming. Rooms modern and comfortable, if a little cramped with furniture. Stayed on the second level, very little noise from the traffic so slept very well. I didn't know there was free wi-fi until reading another review on this site. Room service was pretty average for the price, pork rack was tough... More

Was this review helpful? Yes 1
Horsham118, General Manager at Mercure Horsham, responded to this review
11 April 2013

Dear Dial_9_for Thank you for taking the time to write a review. We really appreciate all Guest feedback and we hope to see you again in the near future! Kind regards Jaye Rogers More

Brisbane, Australia
1 review
4 of 5 stars Reviewed 22 March 2013

The hotel was clean and nice atmosphere. The restaurant was nice and the service excellent. The hotel does not have a lift, at least one was not offered, and carrying baggage up 2 flights of stairs could be difficult for some so check before going if lifts are available if affected. The pillows were not at all comfortable and would... More

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Horsham118, General Manager at Mercure Horsham, responded to this review
29 March 2013

Dear mentora743 Thank you for taking your time in writing a review of the Mercure Horsham. We appreciate your feedback and look forward to seeing you again in the near future. Kind regards Marcus Leigh More

Melbourne, Australia
Top Contributor
67 reviews 67 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 20 March 2013

Although it can be done, the drive from Adelaide to Melbourne in one day is rather long. That is why we booked The Mercure Hotel in Horsham. Just to break up the journey. Normally we travel from Melbourne to Adelaide in the opposite direction, but this time we decided to things differently. Horsham is the ideal town to stop for... More

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Horsham118, General Manager at Mercure Horsham, responded to this review
29 March 2013

Dear ianb111 Thank you for your review of the Mercure Horsham. We appreciate your feedback and look forward to seeing you again in the future. Kind regards Marcus Leigh More

Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 March 2013

New, comfortable & pristine. Reception staff extremely helpful and friendly. Free WiFi which actually works. Centrally located. Heaps of off-street parking. Have stayed here twice and will go back again!

Was this review helpful? Yes
Horsham118, General Manager at Mercure Horsham, responded to this review
15 March 2013

Dear THVerster We appreciate you writing a review of our Hotel very much. Our complimentary Wi-Fi is available free of charge and one of the perks of staying at the Mercure Horsham so we are pleased we were able to exceed your expectations. Kind regards Marcus Leigh More

 
 
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Additional Information about Mercure Horsham

Also Known As:
Mercure Horsham Victoria
Address: 118 Baillie Street, Horsham, Victoria 3400, Australia
Region: Australia > Victoria > Grampians > Horsham
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Luxury Hotels in Horsham
#2 Family Hotels in Horsham
#2 Business Hotels in Horsham
Price range (per night): $135 - $197
Hotel Class:4 star (4*)
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Mercure Horsham
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