When we booked this Mercure, we expected it to be a proper hotel. That is, with the rooms in the main building. What we encountered were motel-like rooms, spread out in the gardens. Their official photos do not reflect this. Although it is not false advertising, we feel it could be more clearly stated on their web site.
Having stated...
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Dear Traveller,
Thankyou for posting you feedback on trip Advisor. I was sorry that your stay did not meet your expectations. We certainly are different to a "traditional" concrete jungle hotel being set out in 7.5 acres of native Australian gardens. I was pleased that you found our rooms clean and presentatble and also our staff friendly. Aagain I am...
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