I spent my first time in Australia in Mackay to fix our equipment. I enjoyed going to work during the day, to escape the hotel. Service was bad and staff were not friendly. I spoke to my wife over the telephone during my trip and she asked me how the hotel was. All I could think of was a hotel... More

Room was ok but bed was uncomfortable and food was over priced for the quality and service.

this place has plenty of potential with a nice setting but a lot minor things let it down. We stayed there overnight to attend a dinner at the nearby Stripey Bass restaurant which is actually owned by the clarion. At $285 per night for a standard room the price is right up there. Unfortunately motels in Mackay have an occupancy... More

Was put up at the Clarion for two weeks by my employer in a 1 bedroom apartment. Was only on the second floor overlooking the car park on the 1st floor. No real views of the marina as such. The apartment itself was nice and adequately provisioned. It was always a relief to come back from work to a clean... More

The service left a lotto be desired! Fantastic. When your seated but once you have your meals it is hard to get anymore service. We ordered drinks once our meals arrived and still had not got them when we'd finished. The $130 platter for two definitely was not worth the money and the prawn and avocado salad came without the... More

If you are lucky you might get a room with a great view. If not it's the sugar loader and grain silos for a view. Rooms are clean and vary in size and style. Forget the resturant, the service will do your head in. The food quality is hit and miss also. Dining alfresco is great as long as there... More

stayed on the top floor and found the room to be well presented and reasonably clean, staff and service was good, the food needs to be improved as the dinner and breakfast was well short of the required standards.

My husband and I stayed at the Clarion over Christmas. I have stayed in many motels in Mackay and would not rate this one above any that are more convenient to the city centre. We stayed in the premier room which has a great view of the coal boats at Hay Point. I would have liked a set of table... More

I stayed at the Clarion for a week for work. I was at first very impressed with the hotel. The staff upon my arrival were very happy and helpful the foyer in reception was very clean and inviting. I stayed in a standard room with a kitchenette, and had no issue with cleanliness of the place during my stay. The... More