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All 29 Mackay hotels »

Dolphin Heads Resort

Beach Rd, Dolphin Heads, Mackay, Queensland 4740, Australia
Hotel amenities
Dolphin Heads Resort
Ranked #23 of 29 accommodation in Mackay
3.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    5
    5
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    6
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Date Rating
1 review
1 of 5 stars Reviewed 9 May 2012 via mobile

Travel heaps to regional centres, this place is a shocker. Staff rude, the waitress is so bad its like watching a fawlty towers episode, food served raw and cold. The room is dirty, I think something died in the air con, I had to park on the street, theres signs warning of snakes in the resort, 4 people have walked... More

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Kiwi in London
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

To be fair I was only there for the one night on business. Lovely view albeit not much of a beach i.e rocks. The hotel itself is looking pretty dated and in need of some TLC. The pool and bar area are really nice. My room was huge but again, a bit tired - older fittings, cold tap need 6... More

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Queensland
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 24 March 2012

I have stayed here a number of times for business when the city hotels are booked out. A reasonable option but some points to note - ask for a room preferably ocean side and not near the restaurant and bar - ask for a refurbed room - watch out if it rains as traffic can take over an hour to... More

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Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 9 March 2012 via mobile

Went to dolphin heads for lunch and a few drinks.. The location is really nice, if you just want a few drinks and a swim then im sure it would be great. But the food and coffee is terrible, worst iced coffee I've ever had. The food is overpriced and the food combinations are just strange and really do not... More

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See 6 more reviews by Lb89 for Mackay

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2 of 5 stars Reviewed 22 February 2012

Our family went to Dolphin Heads for a birthday lunch on a Sunday. We weren't expecting great things based on the reviews but still thought it would be somewhere different to go. I hadn't been there in about 20 years and honestly I don't think it has been refurbished at all during that time. Menu is on the more expensive... More

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Top Contributor
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3 of 5 stars Reviewed 21 February 2012 via mobile

Stayed here for one while working in Mackay - other hotels booked out so tried here. Hotel is 25minute drive from Mackay, not a lot around it. Has a really nice pool area and nice views of sea although my room was at the back so no views. No gym, does have tennis court and there are a few running... More

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See 3 more reviews by KylieBrisbane79 for Mackay
Senior Reviewer
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1 of 5 stars Reviewed 5 January 2012

Unfortunately Mackay was pretty booked out so I was booked into Dolphin Heads. After a plane delay & getting lost on the way to the resort I arrived at 10pm to a full car park (always disturbing for a female travelling alone). After getting my key from the afterhours safe I found they had placed me on the far side... More

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Canberra, Australia
Senior Contributor
34 reviews 34 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 22 October 2011

This hotel is a total rip off. They advertise as four star but I would be hard pushed to grant them two. We checked in at around 7pm and had to get our key out of a safe that they had provided the number for when I booked. I paid $145 for a 'four star room' but this was with... More

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Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 October 2011

Stayed here at the end of September 2011 and was not impressed at all. Service from the front desk was good on arrival. The location is also quite good being right on the waters edge. The pool looked nice and inviting but I didn't return from my day until late in the afternoon and by that time it had cooled... More

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Cairns, Australia
1 review
3 of 5 stars Reviewed 11 September 2011

The ground are very nice well kept the staff are great but the rooms although clean are out dated and the mattress we slept on damaged my back, very worn out in 2 of the 3 rooms we had, with springs poking in you , I confronted reception on departure about the state of the room only to be told... More

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Additional Information about Dolphin Heads Resort

Beach Rd, Dolphin Heads, Mackay, Queensland 4740, Australia
Price range (per night):* 145 AUD

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