Checked in reception staff friendly negatives I thought that my room had been paid for when I made the booking so was pretty disappointed when staff informed me that it hadn't been paid, anyways booked in for three nights very small for four people room was tidy but in need of makeover rust on doors dirt marks on walls mould... More

The reception staff are extremely helpful and pleasant. Surroundings really beautiful, gardens, pool and direct access to the beach. Delicious lunch and helpful service from staff. We stayed in an upstairs room, they all have balconys. We had a room at the back of resort with no view. We will be going back there to stay but with a pool... More

We stayed there for 3 nights for a wedding. Pros: All the staff were very friendly and helpful. Room had an ocean view and the bed was comfortable. Shower was hot. Cons: Room was in need of a good thorough clean. It was a bit smelly. The restaurant was pretty poor. Buffet breakfast had a good selection but the stuff... More

Enjoyed staying here our room was right next to pool the rooms were average next time would like to have a room with sea views the pool area was nice was nice to walk along the beach bar was right next to pool would defntly visit again

Was in Mackay for work a couple of weeks back and stayed at the Dolphin Heads Resort for 2 nights. This is the 3rd time I have stayed there for work in about 8 years. I love this resort the location is great the rooms whilst old are tidy and clean. I found the staff helpful and friendly..The food was... More

Beautiful environment, great bar, lovely feed and clean and comfy rooms. Not far from shopping in mackay, and all beautiful Mackay district attractions. Right on the beach, with gorgeous pool setting. Staff are friendly and eager to please

I am a local, staying with my husband at a friends house. We decided it would be nice to eat out, so choose the restaurant at Dolphin Heads. The staff were friendly, unfortunately the food was less than average. My husbands steak was tough and tasteless, even the sauce was tasteless. My fish was dry and tasteless. The oysters natural... More

This is a bitter, sweet review. We arrived with mixed expectations after reading reviews on TA. I can report the following. The location is simply fantastic, right on the ocean’s edge with a great pool / bar atmosphere and lush manicured tropical gardens. Staff was pleasant and accommodating and our dining experience was the higher end of good. This is... More

Was so disappointed after staying at the resort. Whilst my room seemed to have been refurbished the floors looked to need a good scrub and the bathroom needed a complete overhaul and certainly an exhaust fan as having a shower created a sauna like effect, not great when it is already 30 degrees outside!! The staff however were very friendly... More