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All 196 Gold Coast hotels »

Sunshine Beach Resort

3.0 of 5
Hotel amenities
2004 Gold Coast Highway, Queensland 4220, Australia
Ranked #162 of 196 accommodation in Gold Coast
3.0 of 5 stars 9 reviews
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9 reviews from our community

    Trip type
Traveller rating
    3
    1
    0
    2
    3
Date Rating
Chrissi W
Sydney, Australia
1 review
1 of 5 stars Reviewed 7 January 2012

we stayed here in December of 2011 !!.. there were 3 adults and 2 children. I live in sydney and booked for 7 days under the assurance from the management that the room was semi self contained and was clean and big enough to house us all,... so we arrive and were greeted in an abrupt manner and sent off... More

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Debbie t
Adelaide, Australia
2 reviews
1 helpful vote
1 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

On arrival at the sunshine beach resort, we went to the reception to get our keys. We are a family of 2 adults and 2 children and therefore booked a family room. It was only for one night so wasnt expecting alot as it was the last night of our holidays and chose the motel for its location. WELL where... More

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GCHoliday, Manager at Sunshine Beach Resort, responded to this review
20 November 2011

This is total exageration of a conversation that was had between this guest and myself. I explained to this guest that we are 3 1/2 star and the owners have just refurbished the property and do not want to spend more money as we will have to raise prices. She was unhappy with the room as the screen in the... More

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DivaGoldCoast
Gold Coast
Senior Reviewer
7 reviews
11 helpful votes
4 of 5 stars Reviewed 13 October 2011

We chose to stay here again as we were made to feel so welcomed previously. We arrived quite late & Donna ( manager) was so friendly & remembered us !!!. & her Dad helped my husband guide our car,trailer & boat through the back gate. The reception area smelt of lavender which was nice , my husband was looking through... More

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G G
Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 30 August 2011

A friend and I stayed here twice for different family events. It is so nice and refreshing to meet such a lovely and positive person. Donna the Manager was so helpful and accommodating to our requests and silly enquiries. The rooms are kept neat and clean and the environment was very friendly and relaxed. My boss recommended the motel and... More

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jess c
Noosa, Australia
2 reviews
2 of 5 stars Reviewed 16 August 2011

There was chewing gum left on the bedside table, the bed was hard, the room didn't look anything like the picture on the net, bathroom door wouldn't close, staff were friendly but not very professinal, we were woken up extremeley early by a class of asian kids screaming at each other in the corridors it would have been nice of... More

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GCHoliday, Manager at Sunshine Beach Resort, responded to this review
17 August 2011

Jess, We get Chinese tour groups twice a year in their vacation time. You were advised that there was a Chinese tour group here when you walked in and enquired re a room - the staff tried to place you away from the group but as they had all but 3 rooms booked it was a bit hard. I am... More

waituntilthesunset
Brisbane, Australia
Reviewer
4 reviews
2 helpful votes
1 of 5 stars Reviewed 2 February 2011
1
person found this review helpful

On Big Day Out weekend- one of the busiest weekends on the Gold Coast each year- we had an awful experience at this hotel. Despite having a confirmation email, and printed version of said email, our booking 'did not exsist'. When we arrived at the hotel (a 2 hour drive away), we were rudely told by the reception desk that... More

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GCHoliday, Manager at Sunshine Beach Resort, responded to this review
21 May 2011

The confirmation emails for this site were being sent to an old email address - we have since rectified the problem. More

DivaGoldCoast
Gold Coast
Senior Reviewer
7 reviews
11 helpful votes
5 of 5 stars Reviewed 27 January 2011
2
people found this review helpful

We ( 3 Business associates & myself) stayed here. As we needed somewhere safe that could accomodate our boats & trailers As soon as we walked into the spotless foyer we felt at home, the beautiful smell in the reception area had a calming effect on us. We were overwealmed by the wonderful service we received.Donna ( manager) was wonderful... More

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AndyTee123
Sydney, Australia
1 review
2 helpful votes
5 of 5 stars Reviewed 19 January 2011
2
people found this review helpful

We stayed at the Resort for Three days from the moment we arrived (which was very late) the staff made us feel very welcome. The room it self was large, very clean self contained studio with ceiling fan and air conditioning. (Bounus for those really hot nights) TV, Mircowave, Fridge, Iron/Ironing board also coffee and tea was everything we needed... More

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Gonefishingagain
Brisbane
Contributor
17 reviews
21 helpful votes
2 of 5 stars Reviewed 29 September 2010
4
people found this review helpful

Grubby paintwork, mouldy patches on the ceiling, a broken security chain on the door, curtains hanging off their hooks, tired chipped furniture and an overwhelming stench of stale cigarettes. We booked accommodation here because we needed somewhere clean to sleep for a night after attending a family function close by. The website pictured a light airy room with contemporary furnishings... More

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GCHoliday, Manager at Sunshine Beach Resort, responded to this review
10 December 2010

Our rooms are all different in configuration and style, and HAVE been refurbished over the last 12 months. This room is one of the smaller tiled rooms with a small window and is off the walkway. There is a smoking table outside the room. The mould mentioned has since been removed and several shower screens with built-in mould(which you cannot... More

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