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The Observatory

40 William St, Port Macquarie, New South Wales 2444, Australia
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The Observatory
Ranked #2 of 42 hotels in Port Macquarie
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304 reviews from our community

Traveller rating
    179
    101
    22
    2
    0
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Families
67
 
Couples
147
 
Solo
13
 
Business
30
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 21 May 2013 NEW

I have just spent a long weekend at The Observatory Port Macquarie the hotel was fantastic, the apartment flowed well and the space was great. We were met by very welcoming and helpful staff who ensured a very smooth check in and out. The pool was ample and the spa was perhaps the highlight, whilst the chilly air nipped at... More

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Ettalong Beach, New South Wales, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2013

I bought 3 nights at the Observatory from a Group Deal site. Couldn't be happier with the service, location, facilities. Located at one end of Port's beautiful breakwater + walk and a stroll down to Town Beach, The Observatory was everything I had hoped for i- quiet yet walk to town, restaurants, secure parking and understated ambience. Great heated pool,... More

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See 3 more reviews by LisaK959 for Port Macquarie
Tracey20100, General Manager at The Observatory, responded to this review
16 May 2013

Thank you so much for the top marks! We are thrilled that you had a great time and enjoyed the location, facilities and service and that you had a relaxing time in Port. Thanks for taking the time to write a review. We look forward to seeing you again. More

Sussex UK
Top Contributor
61 reviews 61 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 14 May 2013

When looking for somewhere to stay in Port Macquarie we found very positive reviews for The Observatory on Tripadvisor. So booked from the UK and hoped. We should not have had any concerns everyone at The Observatory were very helpful and the apartment was very well equipped, comfortable and had a great view. We enjoyed a restful weekend and a... More

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See 2 more reviews by 2romantics for Port Macquarie
Tracey20100, General Manager at The Observatory, responded to this review
16 May 2013

Thank you so much for the 5-Star review! It's fantastic to hear you had such a great time in Port and enjoyed our local restaurants. Sounds like a great way to enjoy your birthday! We are especially thrilled with your feedback about our staff - we do try our best to offer service that is friendly and genuine. Thank you... More

1 review
5 of 5 stars Reviewed 13 May 2013 via mobile

Great place to stay. Great customer service. Stayed in hotel room on 6th floor, spacious , fantastic view of the beach and loved the closed in verandah. Secure parking and great coffee shop at the front door. Highly recommend .Look forward to staying again. Hopefully longer.

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Sydney, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 11 May 2013 via mobile

Excellent customer service delivered by the staff. The reception staff were very friendly and helpful even though we were coupon guests. Great location looking over the main beach and a short walk to the town center. Dining options limited unless you go to town but the restaurant attached is very good just a tad expensive.

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Sydney, Australia
1 review
5 of 5 stars Reviewed 1 May 2013

The Observatory is beautiful! We've stayed at a few different places in Port Macquarie with comparable rates, but we think this one is the best. The hotel service was extraordinarily good, with extremely helpful, efficient and friendly staff. We stayed in fully equipped apartments with wonderful views over the park and beach. They were very modern, clean, spacious, beautifully furnished... More

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Tracey20100, General Manager at The Observatory, responded to this review
7 May 2013

Thank you for your fabulous 5 Star review! We are so thrilled that you enjoyed every aspect of your stay and found the rooms, view, staff and onsite restaurant excellent. I will pass on your comments to the team, we really appreciate the feedback. Thanks again for taking the time to write a review, we look forward to welcoming you... More

Newcastle, Australia
1 review
5 of 5 stars Reviewed 1 May 2013

This hotel was so nice it was across from a surfing beach close to a bowling clubs. It's room which was a hotel room was very clean the staff was helpful and friendly the pool nice and big the spar very large and sauna just great there is a nice place to eat just down stairs and the staff will... More

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Tracey20100, General Manager at The Observatory, responded to this review
7 May 2013

Thank you so much for the lovely review. It's great to hear that you loved the location, your room and found our staff to be helpful and friendly. It's also good to hear that you had the time to enjoy our onsite facilities, pool, spa and Scampi's Seafood Bar and Grill. If you have the opportunity to visit us again... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 28 April 2013

Great place to stay , near beach and town.. Great spa treatment on premises . Little cafe also situated on premises.. Comfortable beds and well appointed rooms over looking the most picturesque beach. Very modern, clean and pristine. Staff were incredibly helpful and efficient.

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See 2 more reviews by Hammer330 for Port Macquarie
Tracey20100, General Manager at The Observatory, responded to this review
29 April 2013

Thank you for your great review. We are pleased to hear that you really enjoyed the location, views and your room. Thanks also for your fantastic feedback about our staff, we will certainly pass this onto the team. We look forward to seeing you again! More

Wollongong, Australia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 April 2013

This place is in a fantastic location and my room had a nice view of the beach (I dont know if all rooms do but worth checking at booking). The rate was around $120 a night, which for October I thought was very reasonable for the location and quality. We had breakfast in the cafe downstairs which was also a... More

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See 3 more reviews by petaurus for Port Macquarie
Tracey20100, General Manager at The Observatory, responded to this review
29 April 2013

Thank you for your review. It's great to hear you enjoyed the view from your hotel room and the onsite cafe, The Milkbar. We hope to see you again. More

London
Top Contributor
51 reviews 51 reviews
49 hotel reviews
Reviews in 43 cities Reviews in 43 cities
196 helpful votes 196 helpful votes
5 of 5 stars Reviewed 25 April 2013

We stayed for one night in a 3 bed apartment. It was huge, comfortable, very well equipped to self cater and had two wonderful terraces over looking the most picturesque beach. Very modern, clean and pristine. Staff were incredibly helpful and efficient -we could not get our internet to work - they immediately refunded us whilst all the while working... More

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Tracey20100, General Manager at The Observatory, responded to this review
29 April 2013

Thank you for your amazing 5 star Review! It sounds like you had a fantastic stay and really made the most of Port Macquarie. Our beaches are beautiful and it's great to hear you were able to enjoy the fantastic weather we had over school holidays. We are also thrilled with your feedback about our staff, we are lucky to... More

 
 
The Observatory
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Hotel Summarization (Beta)

What travellers say

  • Ocean views(25)
  • Hotel room(18)
  • Very clean(16)
  • Ground floor(6)
  • Ocean view room(4)
  • Indoor pool(3)
  • Staff were helpful(3)

Additional Information about The Observatory

Address: 40 William St, Port Macquarie, New South Wales 2444, Australia
Phone Number:
Region: Australia > New South Wales > Port Macquarie
Amenities:
Bar/Lounge Beach Free Parking Children Activities Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Port Macquarie
#1 Business Hotels in Port Macquarie
#2 Family Hotels in Port Macquarie
Price range (per night): $130 - $244
Official Description (provided by the hotel):
Enjoy the spectacular ocean views at The Observatory Hotel, located opposite Port Macquarie's Town Beach and only a short riverside stroll into the town centre. Choose from 1, 2 & 3 bedroom open plan apartments, hotel rooms or luxury penthouses all with contemporary finishes and state-of-the-art appliances. The Observatory is the region's most awarded apartment hotel - winning the most pretigious Australian Property of the Year Award at the 2010 Hotel & Motel Accommodation Association Awards for Excellence. ... more   less 
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Also Known As:
The Observatory Hotel
The Observatory Hotel Port Macquarie
Observatory Hotel Port Macquarie
Observatory Resort Port Macquarie
The Observatory Port Macquarie

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The Observatory
See lowest price for your stay*
Enter dates 1 night 2 nights
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