My wife and I recently stayed at the Quality Inn and experienced amazing service from all staff, who went out of their way to recommend great coffee shops / restaurants as well as attending to our needs at the hotel. The room had an ocean view balcony and the view from the room was awesome. I have recommended it to...
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Thank you for taking the time to write your enthusiastic review. Paully, and his outstanding team, will value your comments, and you can rest assured that they will show you the same level of professionalism and service when you return again in May. We are also most appreciative of your recommendation of the property to others. Again, we thank you,...
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First room we checked in, I found a long p hair on the toilet seat. I reported to the front desk and she moved me to a room next door. When my wife wanted to turn the light on in the bathroom, she experienced electric shock. I called the reception again and she kinda laughed as if she didnt believe...
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We refer to your review. We have interviewed the receptionist in question. Apparently you booked your standard room on the net at a very competitive rate. We apologise for the hair, which was on the lid, and which was unfortunately missed by our meticulous cleaning staff. It was examined by the receptionist, and it is her view that it was...
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We stayed for a short break and a quick getaway during school holidays. The rate was expensive for the property, however it was school holidays and it always costs more. The rooms were really clean, recently renovated but there wasn't really any room in the bathroom to put your shower bag, or room when the weather was foul. The rain...
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Thank you for your review. We do have family rooms, but they may not have been available during the busy period when you stayed with us. The rain was extremely heavy during your stay and, unfortunately, the wind drove the water under the door. This was an unusual event, and we apologise for any inconvenience caused. Port Macquarie is very...
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Stayed with HW for a couple of nights over the christmas period. The rooms have all the amenities you would expect, friendly staff, a hearty breakfast, clean rooms and best of all balcony with sea view. The price in comparison with other hotels in town is very reasonable and the quality provided is definitely up to standard.
Would stay here...
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Thank you for your glowing review. Our General Manager and his team go out of their way to make every guest feel special and your positive feedback is most appreciated. Best wishes for 2012 and we look forward to many return visits! Warm regards Operations Director
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We stopped in for 1 night December 9th. It was clean comfortable & in a great spot. We had an ocean view room. There was a queen & a single bed in our room & we were not charged for our grandson using the single bed.
The hotel is a short walk to town but again the views were spectacular....
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Thank you so much for taking the time to write a review. We do boast the best uninterrupted views in beautiful Port Macquarie and we are very pleased that you enjoyed your stay with us. We look forward to welcoming you back soon and assure you that we will do everything to make your stay as pleasant as the sojourn...
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Stayed four nights in November close to town centre very helpful staff rooms very clean great view of ocean.
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Thank you for your short, but complimentary, review. We appreciate the positive feedback and look forward to welcoming you back soon. Warm wishes for the festive season. Operations Director
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Probably better for families than overnight business. The room was small and comfortable but was noisy with street noise, so a room at the rear would be better. The tv was good with good reception, and the bed was comfortable.
The bathroom was in need of a full clean and the amenities cabinet had cockroaches. No fly spray in the...
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Thank you for your review. For the record, we have a large number of repeat corporate customers, who enjoy our level of service and the quality of our accommodation. They also enjoy free, and very reliable, WiFi.
We note your comments about the level of cleanliness of the room and assure you that all rooms are checked each day before...
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I've been travelling down the coast from Cairns and this has been the nicest stay so far. Very clean and nicely appointed rooms with a small balcony overlooking the wonderful beach. We stayed on the 3rd floor and had great views, no lifts though, and Mum struggled a little with the stairs. Breakfast in our "breakfast room" overlooking the beach...
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Thank you for taking the time to write your most generous review. This positive feedback is most gratifying. We look forward to welcoming you back again soon, and assure you that we will again extend to you the same level of hospitality and service - and the view will be just as good upon your return! Warm wishes - Operations...
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By no means would this be classed as a boutique hotel in Europe, - so we were slightly disappointed to find that it was a standard moderately priced hotel. It was situated and friendly and rooms were clean, fair size and overlooking the beach - so enjoyed the experience. Glad that it was for one night, though, and not a...
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Thank you for your review. As you point out our perfectly located property offers value for money. We believe that we offer an excellent product, in a wonderful location, at very attractive rates. We take your point that the motel is not of the standard of a 5 star boutique hotel in Europe, but nor is there a market deep...
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My husband & I stayed here for one night on our way through to Sydney. After checking around at a few other hotels in town, the Quality Inn certainly had the best views and a reasonable rate. We had one of the ocean view - garden terrace rooms on the ground floor - it was a very nice room. The...
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Thank you for taking the time to write a review. We are so pleased that you enjoyed your stay with us. Our General Manager, Paully Graybrook, and his wonderful team, enjoy making every guest feel welcome and special, and your positive feedback is much appreciated. We look forward to welcoming you back soon, and again extending the same level of...
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