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All 72 Queenstown accommodations »

Oaks Shores

4.5 of 5
327 - 343 Frankton Road, Queenstown 9197, New Zealand
Hotel amenities
Oaks Shores
4.0 of 5 stars 249 Reviews
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249 reviews from our community

What travellers say about this Speciality lodging
  • Bedroom apartment(15)
  • Full kitchen(7)
  • Car park(6)
  • Hotel room(5)
  • Lake Wakatipu(5)
  • Reception staff(4)
  • Quite small(3)
  • Bus stop(3)
  • Min walk(3)
  • Living area(3)
Traveller rating
    109
    77
    30
    25
    8
Only show reviews for Family (69) | Couples (119) | Business (4)
Date Rating
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

We stayed in Oak Shores for the first leg of our trip. The only unfortunate thing about the trip was that we did not stay in Oak Shores long enough. It's set up like a one bedroom apartment. Its clean, has all the amenities one may need including a washer and dryer. The view was spectacular. We stayed on the... More

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
3 April 2012

Thank you for commenting on your recent stay at Oaks Shores. We are so pleased to read that you enjoyed your stay and that our facility met your approval. We hope we can welcome you back again soon for a stroll along the waterfront to enjoy the amazing views on offer. More

Canberra
Contributor
14 reviews 14 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

My wife and I had a wonderful 5 nights at the Oaks Shores in our 1 bedroom apartment, 3rd floor, Room 308, wonderful for a romantic vacation. The view was absolutely beautiful, facilitated by lots of windows and the apartment was large that is for sure with a full kitchen, better than ours at home. The balcony was used almost... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
28 March 2012

Thank you very much for your review of Oaks Shores, your feedback is very much appreciated. We were so pleased to read that you enjoyed the rooms and were able to indulge in the view and take a leisurely stroll along the waterfront. We hope we can welcome you and your wife back again in the future to enjoy breakfast... More

Sydney, Australia
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

We stayed three nights in a 'lakeside' room which was small, dark and had only a very limited,oblique view from its single small window. The complex is a large 'rabbit warren' like maze which is difficult to find your way around with a trip from our room to the reception / restaurant area needing to involve two elevators, two lengthy... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
23 March 2012

We appreciate you taking the time to comment on Oaks Shores. It is disappointing to know that you felt a number of aspects of your stay were unsatisfactory. We always aim to provide a stay that is both enjoyable and exceeds guest expectations and we apologise that we did not achieve this during your stay. We do hope that you... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 March 2012

Right on the lake. Beautifully done 2 bedroom apartments. Good service. Near the town center - 2 kms away.

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
9 March 2012

We appreciate your review of Oaks Shores very much, thank you for your positive words. We look forward to welcoming you to one of our properties again soon. More

Blenheim, New Zealand
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 March 2012
2
people found this review helpful

There were seven of us. We got 2 adjoining apartments, one upstairs and one down on the lake edge. Perfect for us as each lounge was large enough to accommodate the 7 all together. Bedrooms large and bathrooms fine. You could lie in the bath upstairs and look at the view towards the Remarkables and the lake. The kitchen was... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
6 March 2012

Thank you for your comments on Oaks Shores Apartments. We are glad you and your friends enjoyed your stay with us and we hope we can welcome you back again soon to enjoy the facilities views we have to offer. More

Australia
Senior Contributor
32 reviews 32 reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 March 2012

I have to agree with some of the previous reviewers that the service from reception was somewhat lacklustre and a few of the staff could do with a few weeks at charm school. However once you have managed to check in and found your way to your room you will be greeted by a large and pleasant space with ample... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
6 March 2012

Thank you for your feedback on our Oaks Shores Apartments. We are happy to read that you enjoyed your apartment and the view. We certainly look forward to welcoming you back again in the future. More

Longreach, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 25 February 2012

Once you get past the cool greeting of indifference at reception and negotiate the rabbit warren/maze to get to your room (in our case, down the very steep driveway, thru the underground carpark, thru a hallway and down a lift) you will be greeted with an exceptional room, and an even more breathtaking view. We never got sick of looking... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
27 February 2012

Many thanks for your review of Oaks Shores. We are delighted to read that you enjoyed your room and the views. However, your comments in relation to the service you received has been forwarded through to the Learning & Development Team for investigation. We certainly look forward to welcoming you again in the future. More

Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 20 February 2012

Wonderful location and stunning views. Bedrooms are large, stayed in a 3 bedroom delux unit, each ensuite with its own TV. Kitchen well stocked. There for 7 nights skiing holiday. Facilities great, but room cupboards very small. Made several requests for service and I was dealt with promptly and pleasantly - no complaints. Great free parking although accessing the parking... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
23 February 2012

Thank you for your review of Oaks Shores. We are delighted to read that you enjoyed your skiing holiday with us, and look forward to seeing you again in July! More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 February 2012 via mobile
1
person found this review helpful

Amazing views from apartment. Massive balcony and apartment itself. Was surprised how big the room was. Didn't understand what some people were talking about the service, I found the service to be nothing but pleasant and helpful. Bus stop right out the front which is good because the town is about a 45min walk. Overall extremely happy with my 2... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
22 February 2012

Thank you very much for your positive review of Oaks Shores. We are delighted to read that you were happy with your stay and would love to welcome you back again soon! More

Albany, Western Australia, Australia
Contributor
12 reviews 12 reviews
3 of 5 stars Reviewed 16 February 2012

Firstly the view from our balcony was amazing! We only got a hotel room which was quite nice but if your staying for longer than 4 or 5 days then I'd recommend upgrading to an apartment. The service was good but nothing flash. BBQ area was nice & kept very clean & was great to go out to for a... More

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See 11 more reviews by TLGadventures for Queenstown
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
19 February 2012

Many thanks for commenting on your recent stay at Oaks Shores. It is great to read that you had an enjoyable time, and we are sure that future guests will find your review helpful. Oaks Hotels & Resorts looks forward to welcoming you back again soon! More

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Additional Information about Oaks Shores

  • Oaks Shores Queenstown
  • Oaks Shores Hotel Queenstown
Address: 327 - 343 Frankton Road, Queenstown 9197, New Zealand
Price range (per night):* 83 AUD - 240 AUD

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Oaks Shores
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