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Sofitel Queenstown Hotel & Spa

5.0 of 5
8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
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Sofitel Queenstown Hotel & Spa
Ranked #7 of 58 hotels in Queenstown
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499 reviews from our community

Traveller rating
    348
    91
    39
    16
    5
See reviews for
Families
64
 
Couples
310
 
Solo
19
 
Business
21
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

I booked this hotel because of tripadvisor reviews and I was looking forward to my experience with great anticipation; I was quite frankly shocked and disappointed with the experience. I was there with my partner on the 15th/16th May. We checked in a little early at just before 1 pm and was told the room was not ready and check-in... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

As always we had very high expectations when staying at the Sofitel and they are almost always met, this was no exception. We had a lovely stay with large, fully equipped rooms, impeccable and friendly service and a great location. My own small gripe, though never experienced at other Sofitel's, was our second day of stay cleaning service was really... More

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Review collected in partnership with Accorhotels.com

Melbourne
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We just returned from our stay at the Sofitel Queenstown. It was the most incredible stay ever. The hotel is of course in the best location inQueenstown, and the rooms are beautifully and comfortably decorated. The bathrooms are spacious and luxurious, with a spa, and heated floor tiles. The rooms are equipped with a Nespresso style coffee machine. Best of... More

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Review collected in partnership with Accorhotels.com

Auckland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

You simply cannot beat this hotel and more so, their spa. Suiza and her team make you feel a million dollars. The food in the restaurants is fantastic and is a really well placed hotel with every amenity you need or want. Try their pillow menu too!!!

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

We just finished our stay at Sofitel-Queenstown and highly recommend staying here. The service was impeccable. The location was perfect as it is centrally located to all downtown restaurants and shops. The rooms were clean and modern. We would absolutely stay here again if returning to Queenstown.

Was this review helpful? Yes 2
Dunedin, New Zealand
Top Contributor
82 reviews 82 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

Spoil yourself. The staff are fabulous. The location is centre of town and the fit out is top class. You know it's going to be good when you are greeted "bonjour". Everything is high standard. If you can afford it, book it.

Was this review helpful? Yes 2
See 12 more reviews by 105FLSTF for Queenstown
Port Stephens
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 9 May 2013

I do not want to write a review on this property and tell you how pretty, lovely and salubrious it is, as I would like a room to be available for us, for when I next book. So this is more of a big THANK YOU to the staff of Sofitel Queenstown, you guys are the best! Nothing was to... More

Was this review helpful? Yes 3

Review collected in partnership with Accorhotels.com

See 2 more reviews by BaliTwo for Queenstown
Hamilton, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

We thoroughly enjoyed our stay. The service and friendliness of the staff was superb. Felt very relaxed and comfortable and any requirements or enquiries was never a problem. Would certainly stay again. Sofitel is that one step above some of the other hotels.

Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Sydney, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

Great location - it is very centrally located and within a 2-5 minute walk to restaurants, shops, car hire. The ski centre is across the road so it is ideal for those who don't want to hire out a car and want to catch the shuttle instead. Ferg burger is 2 minutes away. Lovely room - Tastefully furnished, spacious bathroom.... More

Was this review helpful? Yes 1
Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 May 2013

There are seriously few words that can describe this amazing hotel in Queenstown!!! First: location right in downtown, walking distance from the pier, restaurants and the places where you book all the activities. Second: services and facilities...it has it all! Amazing Spa, delicious restaurant, bar, elevator, room service and super friendly staff. Third: Rooms...we had a suite thathad expresso machine,... More

Was this review helpful? Yes 2
See 2 more reviews by cuegar84 for Queenstown
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Hotel Summarization (Beta)

What travellers say

  • Great location(12)
  • Air conditioning(8)
  • Very helpful(6)
  • Room service(6)
  • Not sure(4)
  • Friendly and helpful(3)
  • First class(3)
  • Balcony door(3)
  • Room rate(3)
  • Would definitely stay(3)

Additional Information about Sofitel Queenstown Hotel & Spa

Address: 8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
Region: New Zealand > South Island > Queenstown
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotels in Queenstown
#7 Luxury Hotels in Queenstown
#8 Family Hotels in Queenstown
#11 Romantic Hotels in Queenstown
Price range (per night): 187 AUD - 352 AUD
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa recently awarded only Qualmark Exclusive Hotel. Inspired by the charms of Paris and the charisma of Queenstown hospitality, be mesmerized by its tasteful combination of French antique chic and local avant-garde design. Centrally located and providing exceptional personal service the hotel truly embodies the Sofitel concept ‘art de vivre’ – the art of living. The lobby and lounge flow into a resplendent reception enclave, invoking the panache of Paris and warm hospitality inherent to any Queenstown stay. Elegantly appointed rooms and suites feature comforts such as Sofitel’s sumptuous 'MyBed', double spa bath and separate walk-in rain shower. Modern surround sound LCD TV/DVD players entertain in bedroom and bathroom, a pillow menu and plush New Zealand possum throws add yet another fine touch. Hotel facilities include signature restaurant, Vie, an intimate Nue Lounge and the luxurious Left Bank Café – part French kitchen, part tea room – open for breakfast and lunch in charming Paris fashion. The ‘piece de resistance’ is LeSpa, a relaxing haven where mind, body and spirit unite. Using French and New Zealand products, LeSpa’s lavish treatments, which include a traditional Maori rituals and Hammam steam room, place strong emphasis on balance, well being and regeneration. ... more   less 
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Also Known As:
Sofitel Queenstown Hotel And Spa
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel
Sofitel Queenstown
Queenstown Sofitel

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Sofitel Queenstown Hotel & Spa
See lowest price for your stay* (from our partners)
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