I spent 2 nights at the Tanoa Aspen Hotel in Queenstown on 2 different times....
Check-in was great.... the staff were friendly...
Room service was on time.. the choice was limited however the curry was great.... yum..
The room was great... especially for the price... the room was clean and well appointed... an amazing iron... which is plus the business...
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Thank you for putting your Trip Advisor comments up.
As we are a small team it is very important to us that you have found the staff to be friendly and welcoming.
Your comments are valued as with a business person I would imagineyou stay in alot of different establishments and it is very important that we are getting it...
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My wife and I have just spent eight delightful days/nights staying at the Tanoa Aspen Queenstown. The experience was much better than we expected for the price. The staff were exceptional - friendly - cooperative and helpful in every way. The restaurant was great, and the nearby lounge and bar area were comfortable and welcoming - all with the most...
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Thank your for putting your comments Trip Advisor
We very much enjoyed having you in our Hotel and your intereaction with the staff was great to see, showing the photos and conversing with all of them which they all enjoyed.
Thank you very much and we look forward to been your hosts in the future!
Regards
Fiona Williams
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We stayed here for 2 nights last weekend and found the staff / service amazing!!! I have never stayed anywhere with friendlier or more accommodating staff members. The restaurant has an awesome menu - it caters well to all kinds of people, the prices are very reasonable and you have an amazing outlook over the lake. The rooms and facilities...
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Thank you for putting your response up on Trip Advisor
Thanks very much for your positive response especially about the staff and the service they provided. Great comments regarding the staff is very important to any organisation as its the staff that can make or break any hotel visit.
Glad d to hear that you found the rooms clean and...
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I stayed for 3 nights and had booked at the last minute over the Easter/Warbirds over Wanaka long weekend so not many choices available. If you get the motel at a cheap price and just want a roof over your head then it will be fine.
House keeping - The bathroom had dirt and hair over the floor which didn't...
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Thank you for taking the time to put your comments on Trip Advisor.
Unfortunately not such positive comments but this the experience that you felt you had at our Hotel.
Although at most times of the year we have ample car parking and this is one of the weekends that possilby every hotel, motel, shopping centre and street parking is...
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Very welcoming staff and all round great prices accommodated with an absolutely superb restaurant makes this place an absolute delight to stay in.
We had a two bed apartment here for three nights in March.
The sheets were clean.
However, I can't think of a better word to describe the bathrooms than 'bogging'.
There were buckshee holes in the walls in the shower, there were fixtures hanging loose off the wall, the shower head had blockages in it. Dead creatures behind the door...
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Thank you for putting your reveiw onto Trip Advisor.
We certainly have not met your expectations in any regards to your stay with us.
We have been doing maintenance in all of our apartments and they have/are going through a "Deep Cleaning Program" at present and the items that you have spoken about appear to of been fixed.
I find...
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Stayed here in January 2011 If you are driving, this place provides you with a great view, if you are willing to pay the extra money for a lake view room. The staff was very friendly and nice, the view from the balcony was great. The room itself was nothing special but had all we needed.
Thank you for taking the time to put your response up on Trip Advisor.
Due to our location in Fernhill this does allow us to truly boast "the best views in town" which we are very proud of.
Glad to see that you enjoyed the Lake View rooms as these are our premium product. Also very pleased to hear that...
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If your on a budget and want some of the best views in the world come to Tanoa.Its simply mind blowing from the resturant.
Ive been going there for over a year for business and personal stays. Approx 25 stays to date.I have even taken the mother in law there so it must be good.
Always accomodating and friendly staff....
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Thank you very much for putting your response onto Trip Advisor
It is always pleasing to see postive comments put up. It especially great to hear feedback from someone that has been staying with us on a very regular basis and indeed knows the breakfast menu!!
I am pleased to hear that the staff are accommodating and friendly as this...
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Liked the setting as well as the restaurant had some pretty good food. We got a very nice view room.
Thank you for putting your response up on Trip Advisor
We are very fortunate with our views and it is very relaxing watching the world go by from one of our Lake View rooms or from the Restaurant/bar area. Glad to hear as well that you enjoyed the food that we provide.
Regards
Fiona Williams
General Manager
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