We had a one bedroom "apartment" styled room on the third floor, which overlooked the lake and mountains. Whilst we didn't have much of a view of the lake, what you are really struck by is the view of The Remarkables. Bed was beautifully comfy, black out curtains to aid long sleep-ins, and such close location to Queenstown (I acknowledge... More

This hotel has one of the comfiest beds I have ever slept in. After a day on the slopes the showers are high pressure and spacious and the beds and pillows deluxe! The bar is pretty groovy and the restaurant does great meals. The staff very accommodating and always keen to assist. A short walk into the centre of Queenstown... More

After staying here in late December on an advantage plus rate, I have submitted this review via in-room review card, responding to request for review and then direct email, all of which have received no response. I have therefore deemed that management just don't care, so here it is- Needless to say, I was not impressed : Firstly might I... More

Stayed in 2 separate rooms, our first was our arrival day, had booked a one bedroom Lakeview as a special treat. Room was well appointed with a small balcony - located on the 4th floor– we were on the same floor as reception but felt that our view was not quite as expected with views affected by the buildings in... More

The room was big, and had a complete set of household appliances in it, which I took good advantage of. The view from the balcony was fair. Only problem was that I drove a campervan to the hotel and the hotel staff did not show me an appropriate parking location but a location at someone else's drive way, which caused... More

Nice suite with a great view, good service, good breakfasts, easy 2 minute walk to the middle of town. Bit of an uphill walk on the way back, but you'd have to be seriously drunk or unfit for it to be a problem. Free daily wifi in the lobby. Very few things to complain about with this hotel. This was... More

Stayed three nights. Rooms are nice, lovely lounge area, reasonable breakfast. It is quite expensive for what it is and there are better options in Queenstown. Not too far from town, up a quite steep hill however. Balcony is a bit of a waste of time at it is tiny and only good for 1 person to stand on it.... More

Although it is a steep walk up to this hotel is it very close to all you need in Queenstown. It is pricey but we did get a special deal so it made it a reasonable cost which included breakfast. Breakfast was first class and had a good atmosphere. Offered plenty of options to have a good breakfast, catered for... More

This is a classy hotel with atmosphere hard to find in other hotels these days. The lobby itself is worth a look and feel, complete with its rustic fireplace and wooden beams and ceilings. The rooms are large sized and very comfy. The peace and quiet of the surrounding, flawless amenities like the air con, in-room kitchen, quality bed and... More