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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 of 5
88 Frankton Road, Queenstown, New Zealand (Formerly Kingsgate Hotel Terraces Queenstown)
Hotel amenities
Copthorne Hotel & Apartments Queenstown Lakeview
Ranked #35 of 58 hotels in Queenstown
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206 reviews from our community

Traveller rating
    66
    83
    40
    13
    4
See reviews for
Families
58
 
Couples
82
 
Solo
11
 
Business
10
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dunedin, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 19 May 2013 NEW

We had a great view from our room. Also had a sheltered veranda that was very nice to sit out on and take in the view of the lake. Just a little walk from main town. The front desk staff vere very helpful and freindly. Our room with a king bed and ensuite was cosy and very clean. A big... More

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Melbourne
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

We had two visits to the Copthorne during our recent trip to New Zealand. The rooms were very comfortable and on our last night we were given an upgrade to a 2 bedroom apartment. It was fantastic with bedrooms and bathrooms upstairs and a lounge, kitchen and powder room downstairs. We were happy with our superior room and queen size... More

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See 3 more reviews by Tripper2Melbourne for Queenstown
Wellington, New Zealand
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Had a great two night stay here in a two bedroom apartment. Our apartment had everything we needed, space, comfort and warmth. The staff were friendly and helpful, we didn't have alot of interaction with them but when in Queenstown it's not about the interaction with staff it's about the place! The location if the hotel is great, puts in... More

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See 2 more reviews by Diane C for Queenstown
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review
19 May 2013

Thank you for your feedback. I am delighted that you enjoyed your stay at the hotel and made the most of your time in Queenstown. We appreciate your positive comments and we look forward to welcoming you back in the future. Kind regards Jackie Guiney Hotel Manager More

Christchurch, New Zealand
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

We stayed at the Copthorne for 2 nights recently. The hotel itself is very much in need of an upgrade its definitely a bit tired and worn. Rooms were fine comfortable and basic, beds were comfortable and shower pressure good. Reception staff a bit bland and not overly welcoming, also cleaning staff were trying to get into our room at... More

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See 3 more reviews by kyekyenz for Queenstown
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review
19 May 2013

Thank you for your feedback, we appreciate your comments and have addressed your comments regarding the time that Housekeeping knocked on your door. We hope that you enjoyed your time in Queenstown. Kind regards Jackie Guiney Hotel Manager More

Dunedin, Otago, New Zealand
1 review
2 of 5 stars Reviewed 12 May 2013

My partner and I booked this place as a mystery deal on wotif, it was described as a four star hotel. We were on the tiniest budgets as I am a student, so we couldn't do anything in Queenstown but go out for a nice dinner. We arrived at the hotel, the man at reception was not friendly at all,... More

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JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review
19 May 2013

Thank you for your comments. I do apologise for the standard of service you encountered at the hotel and have spoken with the staff memeber concerned, we are pleased that you enjoyed the wonderful views the hotel has to offer. I hope that you get the opportunity to enjoy Queenstown again in the future. Kind regards Jackie Guiney Hotel Manager More

Sydney, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 May 2013

We spent 2 nights at this place in April 2013, cannot rate it too high compared to other accomodations in Queenstown, but not terrible either. The rooms are bit below standard for the price we were charged, service was same. The location however, was awesome as it is directly in full view of Lake Wakatipu. This makes it very easy... More

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JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review
19 May 2013

Thank you for your feedback. We always appreciate your comments in order to improved our business and we have taken not of your feedback regarding our beds. We do hope that you enjoyed your time in Queenstown. Kind regards Jackie Guiney Hotel Manager More

Wanaka, New Zealand
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 May 2013

Room was a good size and ours was one with a kitchenette which we really appreciated. Don't think this complex would ever get any natural warmth into it but the heater worked well. On the main road, within walking distance of the town centre. Nice views, single glazed and very clean. Think the bathroom had been recently renovated. Hubby enjoyed... More

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See 3 more reviews by LivNic for Queenstown
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review
13 May 2013

Thank you for your comments. I am pleased that you enjoyed your complimentary upgrade when you stayed at Copthorne Hotel & Apartments Queenstown Lakeview. Regarding your comments about the TV reception, I am pleased to advise that this has now been fixed through out the hotel. We hope to welcome you back in the future. Kind regards Jackie Guiney Hotel... More

Auckland
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 7 May 2013

I have stayed here a couple of times now and the location is perfect. A 10 minute downhill walk to the centre of Queentown and a 15 - 20 minute uphill walk to get back to the hotel. We had hired a big 12 seater Toyota Hiace Minibus and I was initially a bit worried about car parking, but there... More

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See 2 more reviews by Haramkhor for Queenstown
JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review
13 May 2013

Thank you for your comments, and I am delighted to hear that you have stayed at the hotel on a number of occassions. We appreciate your comments regarding the furniture in our Apartments and are looking to address this in the future. We hope to welcome you back next time you visit Queenstown. Kind regards Jackie Guiney Hotel Manager Copthorne... More

Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 May 2013

Well Queenstown is gorgeous with views to die for. The rooms here give you that view, simply breathtaking. Which is more to be said of the reception, bar and rooms. Christ this is a basic hotel that must have been updated back in the 1970s! The staff are pleasant enough if not a little incompetent, the bar is overpriced and... More

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JackieGuiney, General Manager at Copthorne Hotel & Apartments Queenstown Lakeview, responded to this review
13 May 2013

Thank you for your feedback, we appreciate your comments. We are delighted that you enjoyed the views the hotel has to offer, but disappointed to hear that we fell short in other area's. The hotel TV system is a Lifestyle Panel System which offers flatscreen digital TV, wireless keyboard and the ability to plug in USB, camera cards and also... More

Boston, Massachusetts
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 May 2013

This hotel was inexpensive for the area but for a few (2-10) more dollars a night you could stay elsewhere. The furniture was dated. The rooms lacked any style. There was not even a comfortable chair to sit in. Being lake view with an outdoor patio, there was a slight smell- not fresh. The beds were soft but passable. It... More

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See 3 more reviews by DJL_59 for Queenstown
 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Friendly and helpful(5)
  • Good value(4)
  • Great view(3)
  • Top floor(3)
  • Town center(3)

Additional Information about Copthorne Hotel & Apartments Queenstown Lakeview

Address: 88 Frankton Road, Queenstown, New Zealand (Formerly Kingsgate Hotel Terraces Queenstown)
Region: New Zealand > South Island > Queenstown
Amenities:
Business Centre Free Parking Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#25 Family Hotels in Queenstown
#29 Luxury Hotels in Queenstown
Price range (per night): $81 - $179
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
3 star Qualmark rated hotel, 66 large studio hotel rooms and 19 x two bedroom apartment style rooms, with impressive views of Lake Wakatipu and the "Remarkables" mountain ranges from your private balcony or courtyard (no back facing rooms). Complimentary parking and only a short walk into the centre of town. ... more   less 
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Copthorne Hotel And Apartments Queenstown Lakeview

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Copthorne Hotel & Apartments Queenstown Lakeview
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