Have been here before and found the staff friendly and efficient. The rooms are nicely appointed and warm (really important during the snow here this week!). The beds are extremely comfortable! Would stay again.

We were looking for a good shower and a very comfortable night's sleep in Dunedin after a week of (not too rough) camping and that is what this hotel delivered. All the staff were friendly and helpful. The inner city is a short walk away so we had dinner and breakfast there. The hotel's provision of access to the Internet... More

Average room with very soft matrasses. The bathroom was clean but looked a bit outdated (with a very small sink). Room was a bit noisy (no double glazing and room above what i think was the kitchen). On our first morning the breakfast was ok, but the second day we had the impression that the croissants and ciabatta breads were... More

We spend 3 nights at this hotel - Friday to Monday. The king bed was very comfortable and the room was clean and looked like it had been refurbished reasonably recently as decor and furnishings looked quite new. The electric heating was efficient and thermostatic controls were easily understood. Our room faced High St and with no double glazing we... More

We had two rooms (adjoining), rooms all we needed for the two nights stay, internal door was locked to adjoining room which was a pain having to go out to corridor every time we wanted to go see our other family members reception staff said they would unlock it for us but it never happened. Beds were comfortable, rooms we... More

Having had poor experiences in Dunedin before, delighted to find a lovely, properly 4 star hotel in Dunedin city centre. Got a great deal in a superior king room, on 6th floor so minimal traffic noise. Clean and well maintained. Only issue was sink and counter in main room (not in bathroom), and light was linked to the toilet, so... More

I was pleasantly surprised at the level of service I received by the staff. Everyone was super friendly and helpful. The rooms were clean and the bed comfortable. The bathroom was a bit dated but it was clean. The ham cheese toasty was an excellent price at $10. What lets this hotel down is the lack of air-conditioning and that... More

We had 2 nights here, the room was perfectly adequate. No aircon though and the room got a bit warm. We opened the window but it was a bit noisy so had to close it. We ate in the Casino restaurant and that was very nice. I put $2 in a machine and won the cost of the room and... More

Arrived about 6.00pm, 1 person on reception about 6 lots of people trying to check in. The room was nice, comfy bed, good area to place 2 suitcases, table & chairs. The bathroom was small and cramped with very little water pressure, the sink took ages to run hot water and whilst it was, the sink filled up and we... More