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Mercure Wellington Willis Street

3.5 of 5
355 Willis Street, Wellington 6001, New Zealand
Hotel amenities
Mercure Wellington Willis Street
Ranked #38 of 50 hotels in Wellington
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416 reviews from our community

Traveller rating
    34
    118
    149
    79
    36
See reviews for
Families
65
 
Couples
173
 
Solo
66
 
Business
85
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
A TripAdvisor Member
3 of 5 stars Reviewed 20 May 2013 NEW

We have stayed before at Mercure Willis Street as like the last time we enjoyed out stay. Our room was quite adequate and clean and the bed was superb. The staff were very friendly and efficient. The only disappointment was that the hotel is, at this point in time, not serving evening meals or a cooked breakfast. We did enjoy... More

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Review collected in partnership with Accorhotels.com

Dunedin, New Zealand
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

You get a reasonable hotel at a reasonable price and the staff are nice, so it rates a very good. So don't spend too much time changing things. I was a little disappointed about the gym's demise. I haven't stayed for a while and I assumed it was still there. It is clear on the web site that it isn't,... More

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Review collected in partnership with Accorhotels.com

A TripAdvisor Member
5 of 5 stars Reviewed 18 May 2013 NEW

Would reccomend this hotel for value, location , service and friendleness. Just a pity bar and restaurant not operating due to upgradeing. Breakfast great value for money. Certainly intend to stay at Mecure again.Hopefully at my next stay the restaurant will be operating.

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Review collected in partnership with Accorhotels.com

IanShipman, General Manager at Mercure Wellington Willis Street, responded to this review
19 May 2013

Dear Guest Thank you for reccomending our hotel for its value, location, service and friendleness. We are sorry to inform our valued guests that the restaurant will be closed until further notice. However we will continue to operate a continental Breakfast and we are happy that you found it is a great value for money. We hope to see you... More

A TripAdvisor Member
4 of 5 stars Reviewed 18 May 2013 NEW

The Accor Mercure Hotel in Willis St Wellington was a good 10mins walk to the heart of Lambton Quay . With the right sneakers the walk was good. Staff were helpful, room was older but warm . Perfect for the price we paid. We would recommend this hotel to others and stay again

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IanShipman, General Manager at Mercure Wellington Willis Street, responded to this review
19 May 2013

Dear Guest We thank you for your great comment. It is nice to see that you enjoyed the good value for money of Mercure Willis Street. We will have a lot of pleasure to welcome you again. Kind regards Nic Hotel Manager More

Dunedin, New Zealand
1 review
4 of 5 stars Reviewed 16 May 2013 NEW

Considering that the kitchen was out off commission I think some facilities for heating food could have been made available and some eating utensil's. I also think that one chair for two persons was a bit odd. But overall we had a very enjoyable stay at your hotel. Thank you all the best Colin Perriman

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IanShipman, General Manager at Mercure Wellington Willis Street, responded to this review
19 May 2013

Dear Guest Thank you for your feedback. We will take into account for our next team meetings. Do not hesitate to contact us directly for your next stay in Wellington. We will organise an extra chair and a room allocation that will suit you. Sincerely Nic Hotel Manager More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 May 2013 NEW

what a great place wellington is,the people are friendly and helpful. the mercure was a great place to stay it was close to everything,value for money very clean,staff were very helpful.people need to come and see for them self but we will be back next year until then thankyou very much.

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IanShipman, General Manager at Mercure Wellington Willis Street, responded to this review
19 May 2013

Dear Guest Thank you for the great description of Wellington and Mercure Willis. We are glad that you enjoyed your stay in the hotel and that you found the location and service great. We will be very happy to see you again in Wellington. Kind regards Nic Hotel Manager More

Melbourne, Australia
1 review
4 of 5 stars Reviewed 14 May 2013

The service we experienced from booking online even before arriving to the hotel just by talking to the concierge was satisfactory. The staff are very friendly and helpful. The room was convenient and just perfect for what we need during our stay. The free parking is fantastic as well especially when friends visit. We are definitely satisfied with our stay.

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IanShipman, General Manager at Mercure Wellington Willis Street, responded to this review
16 May 2013

Dear Guest Thank you for your time sharing your feeling about Mercure Willis. It is nice for us to read that you enjoyed staying with us and that the free parking was a useful facility for you. We try to keep this free option for our guests which is defenetly an asset for our hotel. We hope to see you... More

Auckland, Auckland, New Zealand
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 May 2013

Situated on the city fringe - this 6-storey hotel offers clean, comfortable lodgings with the basics (ie. bed, shower/bath). It is far enough out of the CBD to not be troubled with the sights & sounds of the pub-hopping nightlife. However, being along the Willis Street side - we were subjected to a fair bit of road traffic noise. Some... More

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IanShipman, General Manager at Mercure Wellington Willis Street, responded to this review
16 May 2013

Dear Guest It is great to read that you enjoyed your stay with us. We really try to focus on the cleanliness of our rooms and the friendliness of our teams. We hope to see you again for your next stay in Wellington. Kind regards Nic Hotel Manager More

New Plymouth, New Zealand
2 reviews
4 of 5 stars Reviewed 12 May 2013

This a good hotel with low cost, comfortable rooms close enough to the city to walk. We stayed in a double room which was basic but clean & comfortable. The shower was not the most powerful and the TV remote was rubbish but not the end of the world! Would stay here again.

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Review collected in partnership with Accorhotels.com

IanShipman, General Manager at Mercure Wellington Willis Street, responded to this review
12 May 2013

Dear Guest, Thank you for your nice comment. It is great and important for us that you enjoyed your stay. The team will also be happy to read from you. We hope to see you again soon. Sincerely More

Auckland Region, New Zealand
1 review
4 of 5 stars Reviewed 7 May 2013

The service we experienced was satisfactory. The room was convenient and suited us. The location, guest parking & continental breakfast were all very good and convenient. The elevator was a little dated and a bit slow up to the sixth floor.

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Review collected in partnership with Accorhotels.com

IanShipman, General Manager at Mercure Wellington Willis Street, responded to this review
8 May 2013

Dear logmar Thank you for the review regarding your recent stay with us, I am glad you enjoyed your visit and hope to see you again soon. Regards Ian More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Good value(11)
  • Friendly and helpful(9)
  • Very clean(7)
  • Water pressure(6)
  • Cuba St(3)
  • FREE parking(3)
  • Reception staff(3)
  • Traffic noise(3)

Additional Information about Mercure Wellington Willis Street

Address: 355 Willis Street, Wellington 6001, New Zealand
Region: New Zealand > North Island > Wellington
Amenities:
Business Centre Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #38 of 50 hotels in Wellington
Price range (per night): $65 - $121
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Mercure Hotel Willis Street is located in the funky Cuba Quarter of Wellington. The hotel is a short walk to local attractions plus the famous cafe and boutique precinct of Cuba Street. Dish restaurant open every morning for a light and refreashing continental breakfast to start the day. ... more   less 
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Also Known As:
Mercure Wellington Willis Street Hotel
Mercure Wellington Willis Street Hotel Wellington
Accor Wellington Willis Street

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Mercure Wellington Willis Street
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