Mercure Wellington (New Zealand): See 460 Hotel Reviews and 32 Photos

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Ohtel

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Address: 345 The Terrace | PO Box 6753, Wellington 6001, New Zealand

Phone Number:

Region: New Zealand > North Island > Wellington

Amenities:

Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #32 of 50 hotels in Wellington

Price range (per night): $75 - $139

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: The Mercure Wellington enjoys a prime location at the top of the Terrace with spectacular views over the city and harbour. This charming hotel is an easy walk to the Cuba Quarter, funky boutiques, shops and famous Wellington attractions such as TePapa, Waterfront, Westpac Stadium, Courtenay Place and the theatre district. If you are looking for an ideal holiday destination with your family, the Mercure Wellington is a perfect place for you to stay and explore the Wellington area. ... more less

Reservation Options:: TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Cheap Tickets, ACCOR, Agoda, Venere, Olotels, Priceline, Tingo and HotelsClick so you can book your Mercure Wellington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Mercure Wellington Hotel Wellington; Mercure Wellington Hotel; Accor Wellington

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460 reviews from our community

See which rooms travellers prefer - 32 traveller tips

C K

San Juan, Puerto Rico

Senior Reviewer

10 reviews

Reviews in 5 cities

1 helpful vote

“Amazing service”

Reviewed 17 June 2013 NEW

After a long trip from Rotorua, we stopped here. We were so exhausted. The staff there was so friendly and helpful. They set me up in a really nice room, planned my next day tours and had some nice recommendations on what else to do. The view of the city from the room was amazing. We didn't have dinner but... More

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BayTheBay

Auckland Region, New Zealand

7 reviews

6 hotel reviews

2 helpful votes

“Good recreation facilities for the busy traveler”

Reviewed 9 June 2013

My stay was clean, comfortable and I was happy with the service. It has a good location to Wellington University . The recreation facilities were a surprise for the price I paid for my accommodation. It had a large sauna, lap pool with two lanes and the gym had, what looked, as new equipment. The gym was clean and included... More

Review collected in partnership with Accorhotels.com

Dear BayTheBay, I am pleased that you enjoyed your recent stay with us particularly the location of the Hotel and the recreation facilities provide. It is great to see that you enjoyed the new equipment we have recently installed in our gym we have had very positive feedback about the selection of equipment on offer. Thanks for the recommendation and... More

Daniel C

1 review

“Good Customer service rooms lackluster”

Very good customer service from the time we arrived to departure however the rooms are starting to be outdated and need a up grade considering the money you pay for your stay daily cleaning of our room was poor when we first checked in to our room there was still previous clients milk still in the fridge and no hotel... More

Dear Daniel C, I am pleased that you found the service provided by my team exceeded your expectations. I am sorry that within your room the staff missed clearing out the milk from the fridge as this is not our normal standard we set. With regards to the changing of your towels as part of our commitment to the environment... More

Bunfs

Hatfield, United Kingdom

Contributor

11 reviews

“Poor location and outdated hotel”

Reviewed 5 June 2013

The hotel is old and needs renovating. The rooms are badly cleaned and feel very old. I did not enjoy our stay and would not recommend this hotel to anyone. They also charge $15 for parking even if you are a guest

See 2 more reviews by Bunfs for Wellington

Dear Bunfs, Thank you for your feedback regarding your recent stay with us at Mercure Wellington. I am disappointed that the Hotel did not live up to your expectations. Kind regards Rob Poole General Manager More

Discoisland

Perth

“False advertising, free Wifi and gym”

Reviewed 3 June 2013

The Mercure hotel was advertised as having free wifi and a gym. After checking in we were told that the free wifi was only in the lobby and it was for 8 mb or 30 min. If you had an ethernet connection you could connect in your room for $30 a day for a small amount of data. Tragic, if... More

Dear Discoisland, I am disappointed to read about your comments regarding your recent stay with us at Mercure Wellington. Just to clarify the Hotel websites inform that we have internet access including Wifi in public areas and fees will apply. These fees can vary depending on what plan you may chose to select. The gym area was undergoing a major... More

poppaboss

2 reviews

“good memories”

Reviewed 30 May 2013

most enjoyable stay, staff were friendly and helpful, food was good, great view from our room and it was very comfortable although was looking a bit tired especially the bathroom. Our grandson enjoyed the pool. Would have no problem in returning.

Dear Poppaboss, Thank you for taking the time to post your review. We are delighted that you enjoyed your stay with us and that your grandson managed to find time to enjoy our indoor heated pool. We look forward to welcoming you all back to Mercure Wellington again very soon. Kind regards Rob Poole General Manager More

toby313

te awamutu

“stay in wellington”

enjoyed stay left behind cell phone charger. Also forgot to hand in room cards. what do you want me to do with them post them to you or drop off in hamilton. Always enjoy your breakfasts.Locality is quiet yet within easy walking distance to city

Dear Toby313, Thank you for your feedback with regards to your recent stay at Mercure Wellington. I trust you have now received your cell phone charge back in the mail. If not please email my Executive Housekeeper directly at H1991-HK01@accor.com with your contact details and we will send it. You can keep the key cards as a reminder or return... More

VERONICA V

Madrid

Reviewer

4 reviews

4 hotel reviews

Reviews in 3 cities

“Room 913 is noisy!!”

Reviewed 29 May 2013

Good value - Food was Ok - steaks were done as requested . Wine is expensive at this hotel - however good house red wine - shame its not available by the bottle at Happy hour!!!. Our room 913 suffered from being opposite the loft so at night you could hear it and also the ventilation system which started up... More

VERONICA V has 1 more review of Mercure Wellington

“VFM”

Reviewed 17 December 2012

Dear Veronica V, Thank you for your feedback regarding your recent stay with us at Mercure Wellington. I am pleased that you enjoyed the location of the Hotel and the service provided by my team. I have asked my engineer to look into the matter of the ventilation system. We look forward to welcoming you back to Mercure Wellington again... More

Markhatch

New Plymouth, New Zealand

“Will stay again”

Bathroom was a bit dated/tired but otherwise the room and hotel in general was excellent. Parking is tight for a people mover van but much better than non existant street parking. Walking access to town was great with the lift to the street below the hotel. Have stayed here before and will stay again.

Dear Markhatch, Thank you for taking the time to write your review. We are delighted to see that you enjoyed your stay with us and thanks for the recommendation. The team at Mercure Wellington look forward to welcoming you back again the next time you are in Wellington. Kind regards Rob Poole General Manager More

Fponte

Mount Maunganui, Bay of Plenty, New Zealand

“Good hotel”

Reviewed 28 May 2013

Above average. Nice service and good price. Arrived by Friday night and left Monday morning. The hotel is good and the service was nice. The restaurant offered a good service but the price was a little bit higher for the meal. The waiter gave good advice about what to do in the city and was really gentle.

See 4 more reviews by Fponte for Wellington

Dear Fponte, Thank you for your feedback regarding your recent stay with us at Mercure Wellington. I am pleased that you enjoyed your meals and that the restaurant staff could offer you some advice on what to do while in Wellington. I trust you enjoyed your weekend in Wellington and we look forward to welcoming you back again the next... More

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Mercure Wellington Hotel

Mercure Wellington

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