We went to the Mount to go to Baypark for Speedway and the demo derby and this Motel seemed to be one of the closest, we were not disappointed. We arrived half an hour before check in and we were able to check in, unheard of in my past experiences, a short walk to Bayfair mall for lunch and the... More

I stayed here in September last year for a work trip, the staff greeted me with a smile after getting in at 10PM from being stuck in Christchurch due to a delayed flight and asked if I wanted breakfast the next morning (even though the cut off time was a lot earlier) which was a nice gesture. I was lucky... More

Stayed 2 nights in January 2013 and were very happy with this motel. Hosts were excellent. Gave us room to park the boat in a safe place. Very helpful when i broke my ankle during our stay (not on the premesis but at the boat ramp) . Advised us where to go for treatment. Would not hesitate to stay there... More

Was a bit nervous based on some previous reviews but must say a very nice property with friendly service. The only down side was that the walls were a bit thin so when the girls next door decided to have a few drinks we heard all about it. Just down the road from Bayfair mall, a few mins to the... More

We stayed for 3 nights over easter, was a clean and modern place to stay, I loved the way it smelled when i first opened the doar. We were a not close to the road, so there was no traffic noise. Kids swam in the pool, which was also very clean. We thought that the unit was a great size.... More

The WORST place I've ever stayed in anywhere and ashamed these people are even operating a motel in NEW ZEALAND. I would maybe expect the rude, offhand attitude and lack of understanding, money gauging and unfriendly attitude towards disabled and elderly in a 3rd world country not New Zealand. We asked for a late checkout when booking, it was arranged... More

This motel let two rooms of teenagers drink and party outside a unit continuous nights and didn't care about sorting it out for the other guests disturbed by noise and foul language. They had complaints from guests but did very little other than ask the group to keep noise down. One night it went on until 2 am in morning... More

Gail and Mike were charming hosts and Bay Palm has a great location near the Mount and Tauranga. Our 'guys' group, consisting of 3 Brits, stayed at one of their "off site", 3 bed holiday homes - near the beach - excellent facility, which suited us perfectly. Fully recommend the Bay Palm to any intending visitor to this area.

I was a little concerned about the location as it is near a very busy corner, however traffic/noise was not an issue. Pleasant room with plenty of space. Nice owners! Would certainly stay there again.