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Hilton Lake Taupo

5.0 of 5
80-100 Napier Road, Taupo 3330, New Zealand
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Hilton Lake Taupo
Ranked #12 of 72 hotels in Taupo
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457 reviews from our community

Traveller rating
    262
    142
    39
    10
    4
See reviews for
Families
82
 
Couples
258
 
Solo
18
 
Business
30
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Sydney, Australia
1 review
1 of 5 stars Reviewed 21 May 2013 NEW

On check-in was spoken to like a robot and was subjected to attempts to 'sell' parking (!!), bell service loyalty club, upgrades, bookings for everything in the area- all with a price- nothing complimentary (even taking our bags to the room which we would have expected was just 'done' in a hotel with these rates and compared to other hotels... More

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Review collected in partnership with Hilton Hotels & Resorts

Auckland Region, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2013 NEW

Stunning accommodation with a view to die for. Room was spacious and classy. Amenities were superb. Parking options to suit individual preferences. Service was impeccable. We received a very warm welcome and would definitely stay again!

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Review collected in partnership with Hilton Hotels & Resorts

AKLLT-GM, Hotel Manager at Hilton Lake Taupo, responded to this review
22 May 2013

Dear Janet D Thank you for writing a post about us on TripAdvisor. I am delighted that you enjoyed your stay with us and that you found the service impeccable. We look forward to welcoming you back to Hilton Lake Taupo in the near future. Kind Regards Ryan Mikkelson More

Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

As the title says this is the fourth time we have stayed here. It is an excellent stop over when travelling further down the country as it has such lovely rooms, pools and restaurant. We will continue to stay here whenever we are travelling through Taupo. You cannot beat it.

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AKLLT-GM, Hotel Manager at Hilton Lake Taupo, responded to this review
20 May 2013

Dear 631Sue007 Thank you for your review on TripAdvisor. I am delighted that you enjoyed your stay with us and that this was the fourth time we were able to extend to you our Hilton Hospitality! I look forward to welcoming you back for your 5th stay in the near future. Kind Regards Ryan Mikkelson Hotel Manager More

Auckland Region, New Zealand
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 16 May 2013

We booked for one night on route to Napier from Akl. Our request was for a quiet twin bedded room. Exactly what we booked we got - the room was lacking personality for a new accommodation block with such a good rating. The room was huge with 2 tiny single beds, I would have put some comfortable lounge chairs around... More

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AKLLT-GM, Hotel Manager at Hilton Lake Taupo, responded to this review
20 May 2013

Dear KiwiTravellers Thank you for taking the time to post a review of us on TripAdvisor. We are proud to offer exceptional service and facilities and I am sorry on this occasion that we did not deliver up to standard. I appreciate your feedback in regards to the room configuration. We are currently reviewing the furniture layout of our lager... More

Auckland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 15 May 2013

We spent 2 nights at the Hotel. Our room was on the 3rd floor with a balcony overlooking the lake and mountains - never tire of this view. The room itself was one of the better rooms we have stayed in anywhere. It was very spacious and the bed was super comfortable. We didn't get to spend time in the... More

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AKLLT-GM, Hotel Manager at Hilton Lake Taupo, responded to this review
20 May 2013

Dear GTILover, I appreciate your comments about Hilton Lake Taupo on TripAdvisor. I am pleased that you had a great stay with us, enjoyed your lake view from your room and that you were able to enjoy the restaurant. I look forward to welcoming you back next time you visit Great Lake Taupo. Kind Regards Ryan Mikkelson More

Tauranga, New Zealand
1 review
4 of 5 stars Reviewed 14 May 2013

Overall very good and value for money. We did have a package deal. Room was all that was expected. Clean, tidy and attractive. Any room service was respectfully provided with all required help sorted without fuss

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Review collected in partnership with Hilton Hotels & Resorts

AKLLT-GM, Hotel Manager at Hilton Lake Taupo, responded to this review
22 May 2013

Dear Ken J, I appreciate your comments on TripAdvisor. I am pleased that everything was up to standard that you had a great stay with us. I looking forward to having you stay with us again, next time you visit Great Lake Taupo. Kind Regards Ryan Mikkelson More

A TripAdvisor Member
5 of 5 stars Reviewed 14 May 2013

Wonderful location, great thermal pools and the restaurant was above our expectations. Our room had views over Lake Taupo and we were able to see the magnificent mountains with snow on top. Thermal pools at 35c and 25c were just right for moving from one to the other. One for plunging the other for swimming. Gym was of a high... More

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Review collected in partnership with Hilton Hotels & Resorts

AKLLT-GM, Hotel Manager at Hilton Lake Taupo, responded to this review
22 May 2013

Dear TripAdvisor Member, Thank you for your comments about us on TripAdvisor. We take pride in offering great service and facilities and I am glad that you enjoyed your stay. I am pleased that your restaurant experience was above your expectations and that you were able to take advantage of our wonderful gym and pool area. Thank you again for... More

leeds
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 May 2013

Had a single night stopover at Lake Taupo. Suite very comfortable, dinner venue had amazing views across to the lake as the sun went down and the meal was stunningly good. The underground secured parking was well worth the option. The swimming pool looked inviting though we didn't get time to use it. would recommend as a stopover venue

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AKLLT-GM, General Manager at Hilton Lake Taupo, responded to this review
12 May 2013

Dear Frogfriend, I appreciate your comments about Hilton Lake Taupo on TripAdvisor. I am glad you enjoyed your stay and had an amazing dinner in Bistro Lago. I hope we will get the opportunity of welcoming you back in the future. Kind Regards Roger Brantsma More

Auckland Region, New Zealand
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 May 2013

The best facilities at the hotel is the pool complex. Relax in the naturally heated spa pool in the early evening, look at the stars and then go to dinner at Bistro Lago. So good after a day playing golf at Wairakei International Golf course. Then a night of blissful sleep in the very comfortable beds. Very enjoyable stay. Would... More

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AKLLT-GM, General Manager at Hilton Lake Taupo, responded to this review
12 May 2013

Dear Victoria_Fish I appreciate you taking the time to post about us on TripAdvisor. It is very pleasing to read that you had a wonderful stay with us and that you were able to enjoy our onsite facilities, especially the pool complex and Bistro Lago. We look forward to having you stay with again soon, where we can continue to... More

Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

Got offered to upgrade to a lake view room. DEFINITELY Worth it. California king bed, Massive bathroom with underfloor heating, Massive shower. This is quality. Friendly staff, All of our requests were filled easily. Restaurant was good, breakfast worked well, beautiful view. Slightly out of town but on the way in. Offers valet and self parking. Good luck finding a... More

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AKLLT-GM, General Manager at Hilton Lake Taupo, responded to this review
12 May 2013

Dear Dale l Thank you for your comments on TripAdvisor. I am delighted that you had a fabulous stay with us and that you especially enjoyed the bed. We look forward to welcoming you back to Hilton Lake Taupo in the future. Kind Regards Roger Brantsma More

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Hotel Summarization (Beta)

What travellers say

  • Very nice(11)
  • Bedroom apartment(6)
  • Car park(5)
  • Restaurant Bistro Lago(5)
  • New Zealand(5)
  • Junior suite(4)
  • Ground floor(4)
  • Heritage wing(3)
  • Air conditioning(3)
  • Friendly and helpful(3)

Additional Information about Hilton Lake Taupo

Address: 80-100 Napier Road, Taupo 3330, New Zealand
Phone Number:
Region: New Zealand > North Island > Taupo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Taupo
#5 Business Hotels in Taupo
#6 Luxury Hotels in Taupo
#6 Family Hotels in Taupo
Price range (per night): 148 AUD - 241 AUD
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Welcome to Hilton Lake Taupo, the regions only 5 Star International hotel. From its spectacular vantage point, Hilton Lake Taupo commands magnificent views over New Zealand’s largest lake and beyond. This distinguished hotel offers a wide range of room types (113 rooms total), from Hilton Guest Rooms through to the grand Presidential Suite. For families, groups and those staying a little longer, one to three bedroom apartments offer a convenient new option. Rejuvenate with a round of tennis, or a workout in the fully-equipped gym or enjoy a dip in the naturally heated outdoor pool and spa-pool or relax in the sauna or steam room. Indulge in flagship restaurant and bar, Bistro Lago with an inspired menu created by New Zealand master chef Simon Gault. Be prepared for an extraordinary experience: an outstanding location, a breathtaking panorama, exceptional service, an intimate ambiance and contemporary luxury of the highest standard. ... more   less 
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Also Known As:
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo

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Hilton Lake Taupo
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