We looked at the Trip Advisor website before booking this motel & we are sorry to say we do not agree with all the good comments. When we arrived, we were greeted with ''Welcome to the REAL capital of the North Island which we found an inappropriate comment. He then proceeded to go through all the local attractions which cost... More

We enjoyed our stay here and found the reception lady very friendly. We caught 6 trout and cooked 2 up in the motel in the frypan. Motel has a cool spa, and a mineral pool. Very central location, you can walk to the center of town, its just a few blocks. We will stay again More

We were travelling with some family members from overseas, and stayed in a 1-bedroom unit with a separate bedroom (queen bed + single bed) and the main room/lounge (2 single beds). We chose the motel mainly due to the price/location ratio and it was a good choice. Most motels are further away from the city centre, so we chose the... More

the host is a very friendly lady and she has a lot of insights of Rotorua to offer if you have time for a chat.It is located walking distance from eating joints and also has free parking.Its apartment is spacious and the kitchen is well equipped. More

Room: We stayed in a 1 bed room, which was spacious and comfortable. The decor was quite dated but everything was in working order. The bed was comfortable, albeit a very soft mattress, and was actually a double (rather than 2 singles pushed together). Cleanliness: The room, including kitchen and bathroom, were very clean. There were some stains on the... More

We book at the hotel by Booking.com and take us just few minutes check in. We only settle the charges when check out. The unit we stay good with excellent kitchen facility which us well. The washing machine & laundry room just right in front of our unit. Highly recommended for family with older kid, with the thermal hot pool... More

The Ambassador was an excellent choice from which to tour the thermal wonders of Rotorua, NZ during their wet and cool winter season. It was clean, spacious, and front desk Mike was very friendly. Most appreciated was the room’s warmth resulting from the thermal activity at the property. [Apparently this same warmth is less appreciated in warmer seasons; even though... More

We loved this motel. The manager was very helpful and friendly. The motel is in a great location near the lake and Govt Gardens and walking distance to the restaurants. The Rotorua smell was present but that only added to the atmosphere!!!! We had a one bedroom unit and it had all the facilities you would need for self catering.... More

Enjoyed our stay at the Ambassador. Rooms basic but clean and spacious. Great location, walk to shops, museum and lakefront. My daughter loved the heated pool and when the toaster tripped the power in the room a brand new one was delivered to us that night. Great family stay and really good value. More