Yes the room is dated and the mattress the oldest you have ever seen but who cares – the view is amazing! Scored an unbelievable rate online – had a room on the top (4th) floor. All rooms face the geyser & mud pools – the higher up, the better view. Geysers seem to be most active mid afternoon &... More

In trying to leave a constructive review, I must admit the view from our 4th floor balcony room was pretty damm amazing.however the view is not actually part of the hotel. we also saw the same gysers from Whaka earlier in the day. The hotel itself was pretty shocking. On arrival at 4pm, our room wasnt made up, we called... More

Stayed 3 nights in Jan 2012 with family, 2 adults 2 kids 13 and 15. Motel room with 2 x queen (or was it king) beds and ensuite. The view is amazing and added to a memorable stay in Rotorua. Uninteruppted views of the mudpools, geyser and steam, where the geyser errupts several times a day. It was nice to... More

We arrived in Rotorua having booked this place blind and the pictures on the website certainly were rose-tinted! As we were simply staying one night we weren't concerned but hospitality of staff (efficient bordering on dismissive) or amenities such as the 'business centre' (really not required - but suffice to say the strange little room with 'Business Centre' written on... More

I knew this hotel was tired before we stayed but the bed was comfy and it was clean. In fact I didn't notice much about the room as we had our eyes glued out the window. The view is amazing. We saved money by not visiting Te Puea as we could see it all from our balcony. Breakfast was inexpensive... More

Ew is all I can say. It was tiny. It was old and run down. It did have very nice spout pools. And was nice looking from outside but not inside. The doors to the balcony were so hard to open. More

Like everyone else my first experience in this hotel was great due to the view of the geyser notwitstanding the state of the room. Hence we booked again and it was a mistake. We didn't get a room with the view of the geyser, even though we paid for a room with a geyser. We paid four people but there... More

I was very disappointed with our room, mostly at the cleanliness. There were dead flies on the windowsills and a substance that looked like black tar on the walls (which I shudder to think of what it really is!). It is old, but olds not a problem. It looks like it would have been great 30years ago. The staff were... More

we were put in rooms that resembled prison cells the 1st night, mouldy,noisy,wet room shower,the 2nd night the room was much better and amazing views of the geiser , Sadly this hotel is trading on its view and has not bothered updating in the last 20 years, If the manager bothers to read this, UPGRADE and you will have a... More