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All 42 Rotorua accommodations »

Atsala Apartment Stay

27A Sala Street, Rotorua 3201, New Zealand
Hotel amenities
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3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    6
    3
    1
    1
    5
Date Rating
Auckland Central, New Zealand
1 review
4 of 5 stars Reviewed 1 May 2012

Over the Easter break I stayed in the Rimu apartment along with my husband, our 2 children and my brother, his wife and their 2 kids. We thoroughly enjoyed out stay there and we found the place very comfortable and family friendly. The manager Ian made us feel very welcome and provided us with extra linens etc to accommodate our... More

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ATSALA, Owner at Atsala Apartment Stay, responded to this review
2 May 2012

Many thanks Hosna ! Your lovely feedback is really appreciated and I know that this was your second stay here and I look forward to seeing you all again on your next visit to Rotorua. Kind regards Ian More

brisbane
1 review
5 of 5 stars Reviewed 21 April 2012

After making a phone booking which was hassell free, on arrival we were greeted in a very cheerful careing and polite manner . Then shown to our unit, while this was taking place the host Ian was subtley ascertaining that we had no idea of where to go or what to see. The next day Ian was like a tourist... More

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ATSALA, Owner at Atsala Apartment Stay, responded to this review
30 April 2012

Many thanks Chris for your really appreciated feedback. I really enjoyed having you and Carlton staying here and helping you to see all the wonderful attractions here in Rotorua. Thanks so much for shouting us out for dinner as well -that was so special and for sure I will catch up with you in Aussie as soon as I can... More

Auckland
2 reviews
4 of 5 stars Reviewed 11 April 2012

Despite the fact that the interior design is not the best, Atsala offers an excellent stay for our family. The big comfy sofa and washing machine is definitely awesome. The bed is also well padded and big. Atsala is definitely an affordable and comfortable stay for families alike. More

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ATSALA, Owner at Atsala Apartment Stay, responded to this review
30 April 2012

Thanks Justin for your lovely feedback . It is really appreciated and although I can not quite understand the design factor you mentioned as no one to date in all the years of trading has found any issues here, I accept that every body has different expectations and I am exactly the same having employed the best interior designers in... More

Auckland Central, New Zealand
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 9 April 2012
4
people found this review helpful

There are so many things i want to write about our experience but i will try to keep it brief. 1) Ian the owner told us we needed to provide two credit cards to stay there. 2) He wouldn't allow us into the reception area and conducted everything on the back of his car 3) He wouldn't let us stay... More

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See 2 more reviews by aalex_12 for Rotorua
ATSALA, Owner at Atsala Apartment Stay, responded to this review
30 April 2012

Firstly This person and all other members of their band were denied entry to these beautiful Apartments as they could not meet the agreed payment arrangements as promised on arrival and tried to change the booking by advising only 5 would be staying the 2nd night- leaving me no choice but to attempt to on sell the booking for them... More

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

This is a prime example of how booking online can give you completely the wrong impression of a place. The Atsala describes itself as having 'luxury' fittings, bedding etc... the word luxury does not describe this place. It is basic at best. The bathroom was pretty grotty (and it should be mentioned that the toilet is in the same room... More

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ATSALA, Owner at Atsala Apartment Stay, responded to this review
2 May 2012

Rimu Room Apartment On reading this feedback not only do I find it,s content overly critical but also highly misleading This beautifully presented Apartment has in fact been peoples favourite for years-families and others and considering that the beds were made exclusively to order along with the amazing Top quality imported French taylor made bedding dressage and Royal Doulton 300... More

Auckz
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 7 January 2012
6
people found this review helpful

The Atsala was overpriced and frankly did not cut the mustard. The downstairs "studio" was musty smelling and upstairs was nice , but Sky TV was virtually non existant. Ian seemed to be never there, and the rooms were NOT serviced daily at all... 0ne shampoo and soap amongst 8 of us! Look under the bed .... dirty, unclean and... More

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See 2 more reviews by PureManky for Rotorua
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 October 2011

We have two kids and were not keen to stay in a small hotel. Atsala was the perfect place for us as we had the family room which was self contained. The owner Ian greeted us upon arrival and showed us into our room. There was fresh bread and milk, cereal and preserves and a bowl of seasonal fruit awaiting... More

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See 2 more reviews by jennifer i for Rotorua
Auckland, New Zealand
1 review
5 of 5 stars Reviewed 17 October 2011

I recently booked the complete apartment block out for a work group. I had 15 of us stay here in the 4 apartments that are offered. What an enjoyable experience we had. Ian the owner was more than helpful and went out of his way to make us feel welcome and comfortable. Even setting up the BBQ area with chairs... More

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Tauranga, New Zealand
1 review
5 of 5 stars Reviewed 9 October 2011

I recently had the pleasure of staying at this establishment, I found the rooms all to be very well presented, clean and tidy with modernised decor. The owner is friendly and goes out of his way to make you feel welcomed and comfortable and is also very happy to recommend tourist attractions and places to dine. The whole experience in... More

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Wellington, New Zealand
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 19 September 2011
5
people found this review helpful

This is a overpriced, horrible, run down B & B. Rough and unkempt/tidy. The manager stays in a dark little cave flat downstairs, don't be surprised to wake up and find him in your apartment "fixing something" at random times. Noisy plumbing. The sky TV was a constant problem. The furniture was uncomfortable, tatty and quite probably purchased 2nd hand... More

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Additional Information about Atsala Apartment Stay

27A Sala Street, Rotorua 3201, New Zealand
Price range (per night):* 115 AUD - 161 AUD

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3.0 of 5 stars 16 reviews
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