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Ace Motor Lodge

319 Fenton St.,, Rotorua, New Zealand
Hotel amenities
Ace Motor Lodge
Ranked #88 of 107 hotels in Rotorua
3.0 of 5 stars 7 Reviews
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7 reviews from our community

    Trip type
Traveller rating
    0
    2
    1
    0
    4
Date Rating
Te Kuiti
1 review
4 of 5 stars Reviewed 5 June 2011

We stayed in Room No. 1 and would be happy to stay there again. Was clean and tidy with a TV, Spa bath, microwave, fridge and tea/coffee making facitly. All in all was a warm comfortable stay at a budget price, Thankyou! More

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Sunny Scunny
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 March 2011

star gazing room had a very large loft window to enable you to see the moon and stars while laying in bed - a novel experience! Hosts were exceptionally friendly and helpful More

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Auckland, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 28 July 2010

This place is officially the most disgusting place I ever stayed at, and I'm not too fused normally.. But here we found a load of cockroaches in the room, the hot/cold taps are the wrong way around so my fiance burned herself severely, the bed is antique and they called it a double but in my lingo that would be... More

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Andrew Kim, Manager at Ace Motor Lodge, responded to this review
16 April 2011

We do not agree with what this customer claimed. We do not know what the motive of this review is as there are exaggerations, lie in this review. In rare cases we meet customer who should not have checked in our motel in the first place. They checked in the wrong motel which is cheap, budget motel. They should have... More

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Contributor
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Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 8 July 2010

We booked at very short notice and got a room for $75.00. For this we got a studio with spa bath. The room had a double bed, bathroom with shower over the spa bath (very generous with more than enough room for two although we didn't get a chance to use it), separate toilet and a small kitchenette with microwave,... More

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Andrew Kim, Manager at Ace Motor Lodge, responded to this review
9 February 2011

Hi theSlimebag, We appreciate your honest review about our motel. We have been experiencing hot water fluctuation problem for sometime around halfway through 2010. After we have tried to fix the problem a few times with our plumbing company, we had to upgrade our hot water system to a much better system installing three new pressure reducing valves. Since the... More

UK
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 7 March 2010

What a disappointment! We are surprised this establishment is allowed to continue trading. There were no redeeming features. We stayed 2 nights mid February 2010 in one of the so called Star Gazers' rooms - a skylight right above the bed and as it rained the first night it was very noisy. There were no other windows or natural light... More

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Andrew Kim, Manager at Ace Motor Lodge, responded to this review
27 February 2011

We are budget accommodation. Some people critisize and complain everything forgetting what they paid for. Our star gazing facility is made of thick glass and it is natural that there must be some noise when it rain. We believe most of spa bath are made from some kind of plastics we do not know what kind of spa bath they... More

Tully
1 review
1 of 5 stars Reviewed 27 January 2010

Driving by, the motor lodge looked fine and clean for a family of 6 , checked in by going up stairs to this mans home , then down a narrow alley way He has built in under his home 3 fully self contained family units, He has the Motor Lodge on the road frontage what a joke we got the... More

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Andrew Kim, Manager at Ace Motor Lodge, responded to this review
9 February 2011

They checked the room and facilities before they decided to stay but they seem criticise everything even the structure of the building. They did not tell the difference between glass and plastic as our star gazing facility is made of thick glass. We do not believe the claim that sand in the bed as we strip the bed and make... More

new zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 July 2009
1
person found this review helpful

Very dated,towel under the toilet because it leaked, very unsanitary, tv didn't work, push the sound button and the channel changed and vice versa. The towels smelt mouldy and were stiff as boards.Child woke screaming in the night saying there was something crawling on him, turned out to be the biggest cockroach I have ever seen! I made a complaint... More

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Andrew Kim, Manager at Ace Motor Lodge, responded to this review
9 March 2011

We are budget motel and our building is pretty old but we are pretty sure we offer clean & tidy budget accommodation. Old building requires many kinds of maintenance jobs developing suddenly without warning. We put towel there while we arrange the repair as a few drops of water sneaks out of the toilet cistern and we might have explained... More

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Additional Information about Ace Motor Lodge

319 Fenton St.,, Rotorua, New Zealand
Price range (per night):* 55 AUD - 80 AUD

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