Unfortunately our stay at this hostel was one of the worst on the trip. Overall, the hostel is nice - it's in a nice area (peaceful neighbourhood) and has good facilities: a decent kitchen, clean showers and toilets, nice rooms, amazing living area, etc. Based on the hostel itself, I would recommend it. However, I have read a number of... More

Because of reading review in tripadvisor, i dont want to visit here. I am afraid of poor service from manager. In contrast, i got warm welcome, soft warm bed, silent night, good kitchen and good toilet. I stayed in 5 bed room. It is big enough. More

Stayed in a double room for 4nights whilst watching a RWC England group game. Location for eden park was fab - 5min walk. About 15min bus ride to town. Tess on reception was great. Really helpful and didn't get annoyed if u asked loads of qs. Hostel had a good atmosphere over the rugby - lots of banter between fans.... More

Stayed for a night in October - I wanted a local place to stay after going to a semi-final game in Eden Park for the Rugby World Cup. Very handy to get to after the game and easy to pick up the airport shuttle on Dominion Road ( a 10 minute walk away). Made to feel very welcome by reception... More

Pentlands is well located in a friendly neighbourhood with easy access to the city and good local amenities. The management and staff were very friendly and helpful with any enquiries I made. The bathrooms, kitchen and dining areas were very, very clean. The hostel could do with a new central heating system and the beds are way too soft. I... More

I can't judge a place based on the people who were staying there when I passed through. I was there for 1 week, and the place was fine. Didn't get a good 1st impression from Vinnie (one of the managers?). Had a single private room which was quite small. Showers/toilets & kitchen area were clean & fine. Located outside of... More

I travelled to Auckland for a few weeks last year. Having been to the city before, I wanted to explore the suburbs and residential enclaves. While at the airport at the information center, I decided to go with Pentlands. I called them on the courtesy phone and they said I could grab a bed right away. Pentlands Bed and Breakfast... More

I would like to start by explaining that I have just returned home after travelling around the world for eighteen months and that this is the very first review I have written and feel compelled to do so due to the fact that I am still angered by the way I was spoken to and treated by the Manager (Vinnie).... More

Pentlands is in a good location with easy access to bus routes & local amenities, however the accommodation manager, falls far short of what one would reasonably expect from someone in his position. Verbal abuse of a guest, as a result of a using a bathroom which had a questionable out of order sign, was not what I expected &... More