Stayed here for two nights on business. Can't complain at all - great, comfortable room with all the necessary amenities, great city views from my balcony - close to everything. Staff were friendly and helpful but often absent from the reception desk. Would definitely recommend for a short stay.

Hotel is extremity dated and rooms in very poor conditions, stayed in a suite for the price extremely over priced. Hotel require a $250 bond even when pre-paid for accommodation. It's is extremely high given there is also no mini bar. A sum of $100 would be more acceptable, mentioned to the check in staff, very rude and said its... More

I booked for two nights in a one bedroom suite. The first room I was put in was on the 14th floor and the decor was very tired. Peeling laminate in the bathroom. Worn fabric in the sofa etc. the bed was very uncomfortable, I could feel every spring. I did ask if I could change rooms in the morning... More

I stayed here for 2 nights for work last week. When I arrived on a bitterly cold evening I found the heating was broken. The night manager couldn't fix it, so I asked him for more bedding. He gave me 2 stained quilts to match the stained one already on the bed. The carpet was worn & stained, the drapes... More

when looking for a hotel in central auckland this came up the photos made it look amazing, we arrived at 5 min till check in....out room however wasn't ready for a further half hour (not ideal with a grumpy tired 4 yr old) we got to our room that was very tidy but the tv was a tiny old school... More

Stayed there on a Friday night recently. Stayed in room 213 (from memory). Room is fairly spacious, and clean and tidy. Hotel and room are one of those that are sort of past their "use by date" but overall still good to stay at. The hotel is on the cornier of two very busy streets so you're unlikely to get... More

Just an average hotel, however you get what you pay for. Stayed 3 nights as I had a conference at the Sky City Centre. The Grand Chancellor is just a short walk from there and was about a third cheaper in price so was fine for just me. It was ok and did the trick but you wouldn't write home... More

Having stayed in other Grand Chancellors, I had quite high expectations. We stayed here on three nights, a Monday, then Wed&Thuesday. On Monday we were asked to leave our cares in the Campari which the valet parked eventually (2 hours later). Our room was not in a particularly good shape and our balcony overlooked the Forecourt and scaffolding - not... More

Stayed two times in two weeks, got a great deal, staff were very pleasant and check in prompt, clean and quiet. City is so close. Tv was very small and temperature hard to regulate in the room. Would definately stay again.