Paid $310.00 for a 2bdrm deluxe suite including carparking. Requested a 1pm early checkin, our flight was delayed and we arrived at 3.30pm to be checked into room 1108. Bed wasnt made in one room, towels on floor, dishes in sink, room not vacuumed. No phone to ring reception. Took four suitecases downstairs to be told that we should "wait...
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It is VERY important to note. That you did not book your room through Metropolis Residences or Apartments at Metropolis. You stayed with Metro Suites which is a sub standard letting operation within the building, in which one of the owners privately lets her rooms. This operation has nothing what so ever to do with the building managements of Metropolis....
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