Booking made on 1st May through booking.com for 2 night stay on 3rd and 4th January 2013. Advised that credit card is not charged until arrival. Email from manager on 5th May 2012 saying that I had not turned up so she had debited my credit card for 2 nights (not 1 night as per booking policy on Quest website).... More

Fantastic location, apartment and people. Will definitely stay again and recommend to others. Very quiet, fantastic nights sleep. More

For the $125 a night including breakfast, central location, great room and facilities with very good service from all of the staff: Great value for money! More

I've been staying here regularly for the last ten+ years, and have come to see the Quest as a home from home. Greg, Kate and the team always go the extra mile to look after their guests, good food, comfortable apartments and really friendly people. Happily recommend the Quest Auckland as the ideal place to stay in central Auckland More

These serviced apartments are situated near the top of Queen St, a few minutes walk from local shops and approximately 20 minutes walk from the harbour with its many restaurants and cafes. It is located just where the road becomes steeper. The Quest has a small parking area in front of the building which we found useful to facilitate unloading... More

Had a 3 night stay in Jan 2012 with our 3 young children in a very tired and run down 2 bedroom apartment. Rooms are clean, very old and run down, extremely dated. Room stunk, the drains produced the most foul smell I have ever smelt, we were vomiting as a result. After complaining to reception (had to go down... More

I scouted for a downtown Auckland hotel to get over jet lag and have a home base for exploring the city before a convention. This was my first encounter with the Quest brand, and it was excellent. The accommodations were very comfortable, the staff was friendly and the location was great. It was only about a 10-minute walk to the... More

I was very impressed with the professionalism, the value and the convenience of this property. I was there for 2 nights, and the room was very well appointed, with a washer and dryer, some breakfast items and a very comfy bed and table and chairs. Great welcoming and reception staff, and terrific housekeeping. Will return when in Auckland. More

In short it would have been a 3 (which isn't a bad rating) but the combination of the very good price due to a supermarket docket coupon, and the complimentary breakfast pack waiting for us, makes it a winner. Location is good, balcony with a fairly good view, and of course the sort of stuff you get in an apartment... More