Great breakfast, very nice bed, quiet room, no bathrobes, easy walk to waterfront cafes etc. Didn't have time to use the club lounge but have used it before, it's very good. The underground car park is very accessible. Small gym but has the basics.

Overall my stay was good. The room is clean and spacious. The club lounge is good. I was disappointed with my room service order. The staff were friendly, although the concierge did not have current information about restaurants.

Had a great stay here - as a female on my own I felt very safe. The rooms were quiet and had everything I needed. It was only a short walk away from everything Central Auckland had to offer and the breakfast in the morning was exceptional - just as good as a top hotel I stayed in in Munich.... More

Good central location. Reception staff were friendly and efficient. Room was comfortable, with everything you would expect. Had to request bathrobes as although states that they are provided, none were in the room. Housekeeping were very slow in answering the phone when we wanted Room service, but food was excellent when it arrived. We would stay again

Upon arrival, we were greeted by Sonia. The smile was genuine and the friendliness and professionalism outstanding. But, what was even better - Sonia remembered our names. Which was exceptional, especially as it has been a few months since we last stayed. A greeting such as the one we received made a great start to a very enjoyable stay. We... More

The room on level 24 was large and light with contemporary decor. Annoyingly the Wi-Fi wasn't working when I arrived (which was at 1am, to be fair) and there was an uncollected feedback form on the desk with less than complimentary comments in it. The Wi-Fi was back on by morning and worked well for the week I was at... More

Fantastic experience Staff are great beds are great ,food is yummy The hotel is reasonably priced Central location Very clean and everyone is very helpfull Will Def recommend to friends and Family ,all ready booked for next year woohoo

We stayed at the Crowne Plaza for 7 nights. We had a room on floor 27 I think which was really nice. The room was standard Crowne Plaza stuff and very clean and everything you need. The location of the hotel is really good - right next to the skytower and casino and about a 10 minute walk to the... More

Handy location, nice room, comfortable bed, friendly staff. The included buffet breakfast was adequate. My only complaint was that attempting to sleep in in the morning was practically impossible due to the constant opening and closing of doors on my level from about 7am onwards so the soundproofing obviously isn’t very good.