Booked a room online and in the comments we wrote "celebrating a special occasion, can we please upgrade if possible?" We asked again at check in if this was possible. Clerk went away to check with her manager and told us politely that unfortunately this wasn't possible, we accepted this. Asked if we were here for a special occasion during... More

Minimum $350 a night for an average room at best. Add a $200 bond and a 1.5% surcharge for credit card payment, and you're left feeling like you've been robbed before you even enter to room - or like the staff believe you to be untrustworthy. $350 does not include breakfast, and Internet access also carries an additional cost. The... More

Great service and great rooms. Decor in room is wonderful, everything is comfortable - even the office chair. From the moment I walked in I felt looked after, sweets at reception and apologies for the wait for checkin-I was checking in at their busiest time of day. Guest services are quick and obviously hotel is perfectly located next to crown... More

Recently stayed at the Crown Promenade in Perth - not sure why I was allocated a room with a wheelchair accessible bathroom, but was initially unconcerned. It proved to be more problematic in use however - as the design meant that I was effectively in a bathroom whose floor became effectively more water covered (and nerve wracking) as I used... More

This is one of my favourite Perth hotels. Booking online direct more than 4 weeks in advance usually gets a good rate. I request the rooms not facing the casino as they are quieter. Good size rooms with a twin room containing 2 double beds. Valet parking on site or free parking 5 minute walk away. Perth airport about 20... More

I only had the pleasure of staying one night. I certainly will stay there again on my next visit. A beautiful hotel very close to all of the local attractions and easy to find from the Airport. I found the breakfast buffet to be as good as any, especially the ability to have my eggs cooked as I liked. The... More

I live near the area and know it is a lovely place. Definitely paying for the location rather than anything else. I got an early bird promo which meant "cheap rate, cheap room". I stayed in the Spa Studio Suite which had a view looking out onto the staff carpark, but the view wasn't that big of a deal to... More

Stayed here when it was the Holiday Inn; I found the experience to be no better than on surface level. I arrived around 10am which is well before the 3pm check in, I don't expect an early check in but when they advise me that they will call me when something is available I expect them to do so. I... More

Stayed for a wedding. The service was exceptional, warm welcome upon arrival & fast check in. Staff were friendly and helpful. Room was very clean but basic. Basically you are paying for the convenience of staying at the Crown complex. A step away from the casino & newly refurbished restaurants. Only downfall was the lack of hot water in the... More