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All 11 Broome hotels

Mangrove Hotel

4.0 of 5
47 Carnarvon Street, Broome, Western Australia 6725, Australia
Hotel amenities
Mangrove Hotel
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39%
Ranked #11 of 11 hotels in Broome
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69 reviews from our community

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WesternAustralia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 June 2013

We have just returned from a five night stay at the Mangrove Hotel. I was very worried about going after reading some of the previous comments. The reception staff were very welcoming and always pleasant when approached for information. We booked an Executive Room which was really nice so big, It had good quality rattan furniture. The bathroom was in... More

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GeneralManagerMRHB, General Manager at Mangrove Hotel, responded to this review
11 June 2013

Thanks SueWesternAustralia - any guests who stay in the Executive or Premium rooms are normally very happy. Yes, the hotel will be 40 years old next year, and under new management, the Mangrove Resort Hotel will be undergoing a major refurbishment. New TV's have been for example installed today into all guest rooms. Public areas will also be upgraded and... More

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 29 May 2013

The hotel / resort is rated as 11 of 11 places to stay in Broome and I feel this is justified. My room had the bed light hanging out of the wall, rusted bathroom rubbish bin, drawers missing from cupboards and sparce furnishings. There are courtesy notes on the TV advising to lock your doors to prevent burglaries, good advice... More

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GeneralManagerMRHB, General Manager at Mangrove Hotel, responded to this review
6 June 2013

Thanks for your review Glen P. The property is about to undergo a major refurbishment being undertaken by the new owners and the standard room in which you stayed will be updated to at least the same standards associated with the Executive & Premium rooms. There is no excuse for hair in the bottom of the shower and this will... More

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Melbourne, Australia
1 review
4 of 5 stars Reviewed 27 May 2013

The walk into Broome from the Mangrove Hotel was ideal, the trip to see the sunset over Cable Beach and then drive over to the Mangrove Hotel overlooking Roebuck Bay to see the Staircase to the Moon was one for the memory banks. The Mangrove Hotel has been taken over and hopefully the renovations planned will bring the hotel back... More

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GeneralManagerMRHB, General Manager at Mangrove Hotel, responded to this review
3 June 2013

Dear Alan L - thanks for your review, and the entire team is looking forward to the renovation works that have started are brought to conclusion over the coming months. The Mangrove is an ideal viewing platform for the phenomenon of The Staircase to the Moon, with the haunting sounds of the didgeridoo played by renowned exponent who has traveled... More

Australia
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 18 May 2013

The Mangrove Hotel in its heyday was a buzzing location for afternoon drinks. Perfectly positioned on top of the hill overlooking Roebuck, it's a great place to watch the azure waters rise and fall over the bay. Also a great place to view the Staircase to the Moon. While still the perfect location, it's more of a pub these days,... More

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GeneralManagerMRHB, General Manager at Mangrove Hotel, responded to this review
20 May 2013

Thanks Jen G for your comments - you are 100% correct and under the new ownership about to be announced, the Mangrove will be taken back to ts premier position. It certainly will start to fulfill its potential over the coming months. It has great views and a fantastic viewing platform for Staircase to the Moon. Matso's does offer great... More

Broome, Australia
1 review
2 of 5 stars Reviewed 16 May 2013

Great location but appears very run down. Not worth the money. Wouldn't recommend it. I think that there are better value for money places to stay in Broome. I expected onsite guest laundry facilities but there are none. Also no 24 hour reception availability. For a so called resort hotel I found this one very disappointing. TV didn't work for... More

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GeneralManagerMRHB, General Manager at Mangrove Hotel, responded to this review
20 May 2013

Thanks for your comments Pamela M - the property is about to announce new ownership who are committed to a refurbishment programme and you will certainly see major differences over the coming months. We do not advertise that we have laundry facilities and a public laundry is 5 minutes walk away from the property. There has been issues with 1... More

Tamworth, Australia
1 review
2 of 5 stars Reviewed 14 May 2013

Our experience at The Mangrove for 1 night was poor. We contacted this hotel on Wednesday to arrrange to have our luggage left at the hotel whilst we were on a 2 day trip. The office girl was unable to find our names on the register. The accommodation was booked through our travel agent. The receptionist advised us we could... More

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GeneralManagerMRHB, General Manager at Mangrove Hotel, responded to this review
15 May 2013

Thanks for your comments Lyn C which we welcome. You had previously stayed with us in April and it would appear that the 2nd booking in May was not made. Certainly when your bags arrived, our team should have checked the names on the bag against the reservations, and this has now been implemented. Once the error was identified, it... More

Sydney, Australia
2 reviews
3 of 5 stars Reviewed 8 May 2013

I have just stayed at The Mangrove for 4 days and was generally happy. The staff are young and helpful, obviously students from everywhere. The French girl who was in the restaurant at breakfast was particularly helpful. The Manager however was never to be seen, a bit like the Scarlet Pimpernel. he was in the restaurant at breakfast one day... More

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GeneralManagerMRHB, General Manager at Mangrove Hotel, responded to this review
10 May 2013

Good morning Robbie1. Thanks for your review of your recent stay at the Mangrove. The property does truly have great potential, and without doubt the best view in Broome. I apologise for not acknowledging you during breakfast - it certainly wasn't intentional as I make a point with engaging with as many guests as I can and encourage all team... More

1 review
4 of 5 stars Reviewed 26 April 2013 via mobile

So this is a very old hotel being updated in places ..... Our room was nice, clean, spacious, and opened onto the pool area. The pool is very dated, tired looking and not inviting at all but we saw the pool guy test the water twice a day so assumed it was clean (hard to tell with brown pebblecrete!). Breakfast... More

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GeneralManagerMRHB, General Manager at Mangrove Hotel, responded to this review
10 May 2013

Dear Funfifties88 - yes, the property will be 40 years young next year. A decision had been made not to have sweets on the menu due to the fact that they did not move. You will be pleased to hear for your next visit, that the sweet menu has been revised and back on the menu. We source local produce... More

Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 April 2013 via mobile

We didn't stay here so can't comment on the rooms. We were taken here by a couple of local friends for Sun lunch at the bar and were impressed with the location, service, food and value. The manager greeted us to the bar and offered use of the pool for our kids. We then noticed they offered free kids meals... More

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GeneralManagerMRHB, General Manager at Mangrove Hotel, responded to this review
24 April 2013

Thanks for your review Mizerpunk! There are a number of changes that have been and will continue to be implemented by new management over the coming months. We have as a key platform decided to pursue a a path of offering good food, good portions at good prices representing value for money. We are very kids friendly and will continue... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 12 April 2013 via mobile

We visit Broome regularly, and have stayed in most of the hotels there over the years. We had never tried the mangrove as friends advised us that it was not good. However we thought we would give it a try. We booked the cheapest room available and so were not expecting luxury, however I was very disappointed by the room.... More

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GeneralManagerMRHB, General Manager at Mangrove Hotel, responded to this review
13 April 2013

Thanks Noodiego for your review. We have not received a complaint about cleaning in the resort for some time so this was a surprise to us. Management is on the resort 24/7 and had there been an issue with your room it would have been immediately addressed had it been brought to the teams attention. The courtyard is not a... More

 
 
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Additional Information about Mangrove Hotel

Also Known As:
Mangrove Hotel Broome
Mangrove Hotel Broome, Western Australia
Address: 47 Carnarvon Street, Broome, Western Australia 6725, Australia
Region: Australia > Western Australia > Broome
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
#9 Luxury Hotels in Broome
Price range (per night): $141 - $261
Hotel Class:4 star (4*)
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