We stayed here for one night on a quick visit to Melbourne for an appointment with our two kids. We got in quite late, but parking was not a problem. The reception staff were friendly and helpful and our room was clean. There was plenty of room, and the beds were comfy. We did not realise that we had to...
More
Many thanks for your positive comments on Oaks on Lonsdale. We are very happy to read that you would stay with us again, and look forward to welcoming you and your family back again soon!
More
I've stayed here quite a few times on business, and I choose it because the location is convenient for me. There a lots of good restaurants, pubs & cafes close by. Generally the rooms are good; I especially like having a full kitchen, big bathroom, nice size lounge & large bedrooms. If you get a 2br, ask for the 2...
More
Many thanks for your review of Oaks on Lonsdale. We are very pleased to read that you are a repeat guest and that our facilities suit your requirements. Your comments about housekeeping have been forwarded onto Housekeeping Department for investigation and consideration.
More
Stayed here for four nights over a long weekend. This was my second time staying here - quality is stil high. One bedroom apartment - quallity of cleaning also very good. There is a tram stop and a train station around the corner. Walk down to Swanston St to the Crown Cafe Bakery for a great breakfast in the morning!
More
Thank you for your review of Oaks on Lonsdale. We appreciate your positive comments and hope to see you again soon.
More
I stayed here for two weeks while attending the Australian Open tennis tournament. In the past I've stayed at the business oriented chain hotels (Marriott, Park Hyatt) but didn't like having to eat out for every meal. After a recommendation from friends that had stayed at the Oaks-on-Lonsdale, I chose a 1 bedroom suite for this trip and was very...
More
Many thanks for your review of Oaks on Lonsdale. We are very happy to hear you enjoyed your stay during the Australian Open and thank you for your positive comments.
Oaks Hotels & Resorts looks forward to welcoming you again soon!
More
We stayed for business and the lack of a mini bar or milk was a bit annoying and there is no cafe etc on site. Luckily - this is Melbourne so there were plenty around.
The door in the second bedroom couldn't open more than halfway because there was a massive king bed in there. Think it would have been...
More
Many thanks for your review of Oaks on Lonsdale. We are disappointed that on this occasion, our hotel did not suit your requirements. We do thank you for your recommendation to families however.
We do hope that you choose to stay at an Oaks Hotels & Resorts property again in the future.
More
We were a party of 4 couples sharing 2x2 bedroom apartments for 4 nights. This was a Australian Open weekend where every joint in the city is fully booked. We arrived first so I asked at reception if we could possibly have the 2 rooms on the same floor. Thanks to the two ladies on the reception who spent 10...
More
Many thanks for your detailed review of Oaks on Lonsdale. It’s wonderful to read of the friendly customer service you received, as it is an element of our hotels that we take pride in.
We are happy to read that you and your party enjoyed your stay during the Australian Open. We do apologise that you were disappointed with one...
More
I booked for my husband and his friends (directly with Oaks) after ensuring 4 single beds were available in the 2 bedroom apartments at Lonsdale. The day before check in, the manager, Victor Kondarios emailed him to say they were moving them to Market St. He promptly rang back to ensure there were 4 single beds and was assured that...
More
We are very disappointed to read of your recent experience with Oaks Hotels & Resorts. Please accept our sincere apologies.
We would like to discuss this further with you. Please contact our Customer Feedback Representative on customerservice@theoaksgroup.com.au at your convenience.
Oaks Hotels & Resorts hopes to have the chance to welcome you again.
More
Having stayed in the Oak chain before, I've booked studio room, (which from previous experience was a spacious, airy bedroom/seating room/kitchen) only to find out that a studio at 'Oaks on Lonsdale' means a tiny, cramped room...(on 25th floor) we have asked to be upgraded (extra fee) to a one bedroom apartment (on 20rd floor), which was just wonderful!
The...
More
Many thanks for your review of Oaks on Lonsdale. We are happy to have comfortably accommodated you and pleased to read that you enjoyed the one bedroom apartment.
Your comments have been passed onto the Hotel Manager. We look forwarded to welcoming you again soon.
More
Stayed in a studio room on a high floor. Good points, Friendly staff, clean, king bed and quite room. Negatives, very small for service apartment and no chair, table or sofa to sit on. There was no full length mirror and minimal crockery/ utensils in the kitchenette ( no bottle opener).
More
Thank you for taking the time to share feedback on your recent stay at Oaks on Lonsdale. We are disappointed to read that some elements of your stay did not meet your expectations, however, we hope that this did not affect your overall opinion of Oaks Hotels & Resorts.
We do hope to welcome you again in the future.
More
My family recently stayed in a two bedroom apartment in Oaks on Lonsdale in Melbourne. It wasn't as central as we hoped and we had to walk several blocks to get to the heart of the city. We paid approx $445 per night and expected great things. Although the apartment was spacious and clean we were disappointed not to have...
More
Thank you for your review of Oaks on Lonsdale. Please accept our apologies that your time with us did not meet your expectations. As a team we always endeavour to provide quality accommodation that exceeds guest expectations, and it is disappointing to read that we did not achieve this during your stay.
We do hope you will stay with Oaks...
More
256 Reviews
275 Reviews
695 Reviews
