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All 188 Melbourne hotels

Crown Promenade Melbourne

4.5 of 5
8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
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Crown Promenade Melbourne
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86%
Ranked #22 of 188 hotels in Melbourne
Most recent review
4 of 5 stars Reviewed 17 June 2013
Mickthered Perth, Western Australia, Australia
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680 reviews from our community

Traveller rating
    333
    252
    65
    11
    19
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Families
99
 
Couples
250
 
Solo
39
 
Business
175
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Perth, Western Australia, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

Good: Asked for and received a high floor with city views. Room nice, clean, quiet and functional. We found the two Queen beds comfortable. Hotel connects to Crown Casino and Entertainment complex by covered overpass. Check in and out was efficient. Porter service on departure was very helpful. Didn't use Concierge because we know the area. Bad: On arrival it... More

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See 2 more reviews by Mickthered for Melbourne
Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 17 June 2013 NEW

A group of 6 ladies travelled to celebrate a birthday. Booked in advance at the Crown Promenade and got a price that couldn't be beaten anywhere else... facilities are excellent, staff was friendly and went out of their way to be helpful... Bell/Conceige were absolutely fantastic. Rooms are large and the bathroom was beautiful. View was great from very large... More

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See 6 more reviews by Ingrid B for Melbourne
Wellington, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 June 2013 NEW

We stayed at Crown Promenade it was fantastic! great location, great service and wonderful room. On 23rd floor, wonderful view! It was a great weekend with everything in walking distance, particularly to the train station, trams and buses. Easy to find your way round and great that you could walk across to the Crown Hotel and access the restaurants, casino... More

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Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

Spent a night at The Crown Promenade. Great location to city attractions. Cosy and depending on the room great views. Our room was on the 12th floor facing the Crown Main entrance. The Melbourne Casino complex would have to be one one of the best in Australia. A little pricey for the night but every now and then its nice... More

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See 9 more reviews by angelica65 for Melbourne
Seville, Spain
Top Contributor
135 reviews 135 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

Big dimensions on everything, with enormeous bathroom. All walls are crystal with lot of natural light, if you wish. Ask for a room as high as possible Some with very good view even at some distance from the bay. Modern, perfectly clean, very nice service. Excellent. Against: only that the breaksfast was ridicoulusly expensive, 40 $ per person.

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See 5 more reviews by Viajer023 for Melbourne
Perth, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

As a travel agent this is my lifestyle.... high end properties, good food and casinos! Was a little reluctant even going to Melbourne, I hadn’t been there for probably 25yrs but wow…. what a weekend to remember! I had a king corner room, high up and some fantastic city building views…room was a reasonable size with full length windows, great... More

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 12 June 2013 NEW

Glad I took initiative to email and let them know it was our 18 years anniversary. We were upgraded AND got champagne and chocs. VERY special. Beautiful views, clean and comfortable room. Lovely swim and gym workout

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Perth, Australia
Top Contributor
65 reviews 65 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 7 June 2013

During the past eight years we've visited the Crown on several ocassions, unfortunately this visit didn't meet our expectations. We choose the Crown for its location. Situated in Southbank you are in easy reach of multiple fine dining restaurants, bars, casino and shops. Check-in - fast an efficient. The staff were accommodating in assigning a room on the top floor.... More

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See 6 more reviews by JillHAustralia for Melbourne
Greg M, General Manager at Crown Promenade Melbourne, responded to this review
12 June 2013

Thanks for sharing your recent experience with us and we appreciate he detailed feedback. Whilst it appears you’ve visited Crown on several occasions it seems with this review we’ve not met your expectations – please accept our apologies. Your comments will be reviewed by our Department Managers to improve our service delivery. Kind regards, Greg Moore General Manager Crown Promenade More

Newton Aycliffe, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 7 June 2013

Stayed here for 3 nights in May. We booked and paid online a couple of months in advance so got a good discount. On the first night we were babysitting our two grandchildren aged 3 and 6. The good news was they stayed for free as long as they used the existing beds. This was no problem as we had... More

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Greg M, General Manager at Crown Promenade Melbourne, responded to this review
12 June 2013

Thanks for the wonderful review. It was great to read you enjoyed your room, we receive a lot of positive feedback about the convenience of our twin rooms which have two queen beds, and the chaise lounge next to the window is perfect for relaxing and taking in the views. Our reception team will appreciate your positive comments as they... More

Auckland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 June 2013 via mobile

We stayed here for four nights as the last leg of our Melbourne holiday and absolutely loved it! The staff were so friendly and helpful especially the valet parking guys. The rooms were perfect, so clean and cosy and as we were on the 18th floor the view was amazing. Everything is within walking distance so the location for us... More

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Hotel Summarization (Beta)

What travellers say

  • Room service(16)
  • Very comfortable(13)
  • Good size(6)
  • South bank(5)
  • Ceiling window(5)
  • Great location(4)
  • Quite expensive(3)
  • Swimming pool(3)
  • Yarra river(3)
  • First impressions(3)

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotels in Melbourne
#20 Business Hotels in Melbourne
#21 Family Hotels in Melbourne
Price range (per night): $213 - $498
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more   less 
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Also Known As:
Hotel Crown Promenade
Crown Promenade Melbourne Victoria

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