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BEST WESTERN PLUS Buckingham International

4.0 of 5
1130 Nepean Highway | Highett, Melbourne, Victoria 3190, Australia
Hotel amenities
BEST WESTERN PLUS Buckingham International
Ranked #76 of 200 accommodation in Melbourne
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    12
    16
    5
    2
    1
Date Rating
Jakarta, Indonesia
Contributor
19 reviews 19 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

Yes, indeed, i stay at this apartment/hotel for 6 months! the services was good! the hotel staff is really helpful and the cleaning service person is very nice! the apartment where I stay has 3 bed rooms. the furniture is not new, but in quite good condition. To give you some description on how old the equipment is: In the... More

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See 10 more reviews by AndriasWibowo for Melbourne
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2012

We stayed 9 nights in April whilst visiting our daughter, happy to stay next time we visit. Good value and staff polite and helpful More

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Jack Chen, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review
23 May 2012

Thank you for your review and positive feedback in relation to your stays at our hotel. We are proud of providing quiet and relaxing environment even though being so close to Nepean Highway. Once again, thank you for staying with us for this occasion. We hope to see you next time. Kind regards, Dinar Malek Front Office Supervisor More

Lower Portland, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2012

We did not enjoy our stay here at all. Young Lady at front desk was not very accomadating at all. To Pay cash means nothing anymore. They wanted $200.00 deposit on arrival. I didnt want to havd out my c c details... this anoyed me greatly. After that we found the surrounds in the grounds to be noisey,No parking specified... More

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Jack Chen, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review
30 April 2012

Thank you for your feedback and I am really sorry to hear about your worst experience in a hotel so far. I could see that you did not have great start at reception dealing with Didi. Let me clarify that she was simply following the company policy. I can assure you that none of the hotels around the area would... More

Warrnambool, Australia
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 April 2012

I wanted somewhere close to Beach Rd Brighton for a triathlon I was competing in, but being a solo traveller I just wanted a clean comfy bed in a quiet area at a good price which is very hard to find on Beach Rd itself. The Buckingham was a lovely garden/tree/plant setting, with room for the car very close to... More

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See 3 more reviews by Neat09 for Melbourne
Jack Chen, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review
18 April 2012

Dear Neat09, Thank you for your time on reviewing Best Western Plus Buckingham International. We are pleased to know about your experience at the Buckingham. Thank you for all the good things you have mentioned to us, It will be of great motivation to our team. Once again, Thank you for using us. We look forward to welcome you back.... More

Auckland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 April 2012

We chose a corporate B&B room for 4 nights, price included full cooked breakfast which by the way, was excellent. The hotel room was clean, tidy and good value for money. Although on the highway, our room was at the back so we weren't worried by road noise. The Friday night "Steak night" is worthwhile. Staff are helpful and cheery.... More

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Jack Chen, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review
18 April 2012

Dear NZScouse, Thank you for sharing your experience on Trip advisor. Corporate B&B deal has been a huge success within a short period of time and so does our Steak nights. We do have family night on Sunday night where Kids under 12 actually eat completely free. Do invite your family for Dinner at the Buckingham and grab this offer... More

Perth, Australia
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 April 2012

This motel is well located for those visiting the South Eastern suburbs of Melbourne. Although on a main arterial raod, Nepaen Hwy, it is surpirisingly quite. The rooms a a little dated but comfortable. The amenities are as expected with air-con (quiet), flat screen TV tea/coffee making facilities comfortable bedding and good furniture. The bathroom is a reasonable size. The... More

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Jack Chen, Manager at BEST WESTERN PLUS Buckingham International, responded to this review
11 April 2012

Dear Mr Downunderone, Thank you for reviewing Best Western Plus Buckingham International. I am glad to know about your experience and satisfied that we have made enough efforts to make our customers happy. We have really young team working and There are some more positive changes coming to this tachy motel in future as continuous improvement has been our motto.... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 27 March 2012

The staff cleaning room and laundry is in this area and is very smelly due to cigarette smoking from staff and lots of strange chemical smells. Also parking is tight and when they have a convention the car parks all fill up leaving no room for guests. The rest of the hotel is fine. More

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jamie wei, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review
28 March 2012

Dear Bec, Thank you for spending time reviewing us. I am extremly sorry to hear about your experience at the Buckingham. There are no excuses and We will take your comments on board and work on the errors related with the problem. Feel free to contact me directly next time you visit melbourne and I will look after you. Hopefully,... More

London
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 24 February 2012

I stayed here during an overnight work trip. It was on the main road, so you could hear traffic from the room although it didn't bother me at all. The room was really spacious and provided free internet. I had dinner at the restaurant where I got great service and a good meal. It's a very short walk to the... More

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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

Stayed just one night, but was very impressed with this hotel. The rate was excellent and the room looked as though it had just been refurbished. I was initially worried as the room was on the Nepean Highway side (busy dual-carriage way), but the windows were noise insulated and I wasn't disturbed at all. The reception staff were very friendly... More

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jamie wei, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review
29 February 2012

Dear Price Perth, Thank you for taking your time to Review us. We appreciate your time and feedback. We aim to provide better customer service next time you come and stay with us. Once again, thank you for choosing Buckingham International for your last melbourne visit. Kind regards, Dinar Malek Front office Supervisor More

Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

stayed over the long weekend over Australia day in a 3 Bedroom apartment across the road ,had some family members visiting us for Barbie, The wonderful restaurant staff offered use their Marquee area on a beautiful sunny day. We paid weekly rate of $1400 for our family of 7 which worked out very economic for us. Though housekeeping was done... More

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Additional Information about BEST WESTERN PLUS Buckingham International

  • Best Western Melbourne
  • Melbourne Best Western
Address: 1130 Nepean Highway | Highett, Melbourne, Victoria 3190, Australia
Price range (per night):* 110 AUD - 152 AUD

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BEST WESTERN PLUS Buckingham International
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