Yes, indeed, i stay at this apartment/hotel for 6 months!
the services was good! the hotel staff is really helpful and the cleaning service person is very nice!
the apartment where I stay has 3 bed rooms. the furniture is not new, but in quite good condition.
To give you some description on how old the equipment is:
In the...
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We stayed 9 nights in April whilst visiting our daughter, happy to stay next time we visit. Good value and staff polite and helpful
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Thank you for your review and positive feedback in relation to your stays at our hotel.
We are proud of providing quiet and relaxing environment even though being so close to Nepean Highway.
Once again, thank you for staying with us for this occasion. We hope to see you next time.
Kind regards,
Dinar Malek
Front Office Supervisor
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We did not enjoy our stay here at all. Young Lady at front desk was not very accomadating at all. To Pay cash means nothing anymore. They wanted $200.00 deposit on arrival. I didnt want to havd out my c c details... this anoyed me greatly. After that we found the surrounds in the grounds to be noisey,No parking specified...
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Thank you for your feedback and I am really sorry to hear about your worst experience in a hotel so far.
I could see that you did not have great start at reception dealing with Didi. Let me clarify that she was simply following the company policy. I can assure you that none of the hotels around the area would...
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I wanted somewhere close to Beach Rd Brighton for a triathlon I was competing in, but being a solo traveller I just wanted a clean comfy bed in a quiet area at a good price which is very hard to find on Beach Rd itself. The Buckingham was a lovely garden/tree/plant setting, with room for the car very close to...
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Dear Neat09,
Thank you for your time on reviewing Best Western Plus Buckingham International.
We are pleased to know about your experience at the Buckingham. Thank you for all the good things you have mentioned to us, It will be of great motivation to our team.
Once again, Thank you for using us. We look forward to welcome you back....
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We chose a corporate B&B room for 4 nights, price included full cooked breakfast which by the way, was excellent. The hotel room was clean, tidy and good value for money. Although on the highway, our room was at the back so we weren't worried by road noise. The Friday night "Steak night" is worthwhile. Staff are helpful and cheery....
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Dear NZScouse,
Thank you for sharing your experience on Trip advisor.
Corporate B&B deal has been a huge success within a short period of time and so does our Steak nights.
We do have family night on Sunday night where Kids under 12 actually eat completely free. Do invite your family for Dinner at the Buckingham and grab this offer...
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This motel is well located for those visiting the South Eastern suburbs of Melbourne. Although on a main arterial raod, Nepaen Hwy, it is surpirisingly quite. The rooms a a little dated but comfortable. The amenities are as expected with air-con (quiet), flat screen TV tea/coffee making facilities comfortable bedding and good furniture. The bathroom is a reasonable size.
The...
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Dear Mr Downunderone,
Thank you for reviewing Best Western Plus Buckingham International.
I am glad to know about your experience and satisfied that we have made enough efforts to make our customers happy.
We have really young team working and There are some more positive changes coming to this tachy motel in future as continuous improvement has been our motto....
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The staff cleaning room and laundry is in this area and is very smelly due to cigarette smoking from staff and lots of strange chemical smells. Also parking is tight and when they have a convention the car parks all fill up leaving no room for guests. The rest of the hotel is fine.
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Dear Bec,
Thank you for spending time reviewing us.
I am extremly sorry to hear about your experience at the Buckingham. There are no excuses and We will take your comments on board and work on the errors related with the problem.
Feel free to contact me directly next time you visit melbourne and I will look after you. Hopefully,...
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I stayed here during an overnight work trip. It was on the main road, so you could hear traffic from the room although it didn't bother me at all. The room was really spacious and provided free internet. I had dinner at the restaurant where I got great service and a good meal. It's a very short walk to the...
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Stayed just one night, but was very impressed with this hotel. The rate was excellent and the room looked as though it had just been refurbished. I was initially worried as the room was on the Nepean Highway side (busy dual-carriage way), but the windows were noise insulated and I wasn't disturbed at all. The reception staff were very friendly...
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Dear Price Perth,
Thank you for taking your time to Review us. We appreciate your time and feedback.
We aim to provide better customer service next time you come and stay with us.
Once again, thank you for choosing Buckingham International for your last melbourne visit.
Kind regards,
Dinar Malek
Front office Supervisor
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stayed over the long weekend over Australia day in a 3 Bedroom apartment across the road ,had some family members visiting us for Barbie, The wonderful restaurant staff offered use their Marquee area on a beautiful sunny day. We paid weekly rate of $1400 for our family of 7 which worked out very economic for us.
Though housekeeping was done...
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