When we arrived the duty maanger was very pleasant and the room was everything we needed. Clean, plenty of room and very central. We went for a walk down to Elizabeth street which only took a few minutes and returned to our room about 9.30pm. Things went downhill from there. The next door room obviously had people around and they... More

I have stayed twice at Quest Hero and have found it very clean and with modern furnishings. Have stayed in a 3 bedroom and a 2 bedroom both equally good. Very convenient only 2 blocks from QV and Parliament Station. One block from Bourke Street Mall. Very happy with the service and happily stay here again. The balconies are tiny... More

I stayed on the third floor for four nights including a weekend. As others have already said, it gets quite noisey with the early morning garbage collection. The one bedroom apartment was clean and generally spacious. However, things are getting a little old with carpet stains, discoloured grouting etc. These apartments do not have 24 hr reception, if that is... More

I have been holidaying in Melbourne every year for the last 6 years, at least once a year, and sometimes twice a year. I deal with Darren direct and he is a legend, and has always taken good care of me/us to the point where when I know I am going to Melbourne, I don't bother looking anywhere else to... More

stayed here for the weekend, let me just tell you i will be going as far as i can to let people know about darren the rudest man i have ever dealt with, rooms were filthy, stairs are creaky, bathrooms had no power point which is beyond crazy, no mirrors apart from bathroom, internet very inconsistent, to top it off... More

The apartments are in a great location and are good value for the price. We had a three bedroom apartment on the 11th floor. Great views, separate internal laundry, two bathrooms, full kitchen. There was plenty of room and two of the king size beds were remade into 4 singles as requested. The beds were very comfortable. Yes there is... More

We stayed here for a week recently on the tenth floor. At $150/night for an apartment with a full kitchen in a central area it was good value. BUT , the unit we were in was poorly maintained . The carpets have been spot cleaned but are badly stained , the manager advised that this unit is due for new... More

stayed at the quest hero for 4 nights in march. the appartment was very spacious and very comfy. we stayed on the 5th level, I had read earlier reports that it was noisy, yes you are staying in a city so expect traffic, emercency vehicles, but this did not imped my sleep. The staff were very friendly and helpful on... More

We had a great stay in Melbourne in a 2 bedroom apartment at Quest Hero. The room was nice & clean with a good sized lounge room & kitchen. The second bedroom was very small with no windows but other than that the room suited us very well. When we checked in, the girl on the front counter had buttons... More