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All 194 Melbourne hotels »

Crown Towers

5.0 of 5
8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Hotel amenities
Ranked #5 of 194 hotels in Melbourne
4.5 of 5 stars 303 Reviews
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303 reviews from our community

What travellers say about this hotel
  • Best hotel(10)
  • Crystal club(8)
  • Room service(6)
  • Afternoon tea(5)
  • Valet parking(5)
  • Great view(5)
  • Very nice(4)
  • Flat screen TV(4)
Traveller rating
    208
    57
    15
    15
    8
Only show reviews for Family (32) | Couples (144) | Business (50)
Date Rating
NewbayFamily
Melbourne
Senior Reviewer
10 reviews
18 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW

Crown is in a great location for Melbourne's restaurants, shops, entertainment and sporting facilities. The service, which is polite and usually competent, without being excellent, suffers due to the sheer size of the hotel and the constant buzz and huge crowds associated with the attached Crown entertainment complex. We waited over 20 minutes to retrieve a car from valet as... More

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jozonic
Victoria
Reviewer
4 reviews
6 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW

Having never stayed here before we decided to splurge and have one night at Crown.So glad we did! From the moment you arrive, the service begins. The valet parking attendant is there to greet you as soon as you pull into their driveway. Bags are whisked away and you are directed to reception to check in. I arrived at 3.30pm... More

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cute_dimples
Sydney
Senior Contributor
45 reviews
46 helpful votes
5 of 5 stars Reviewed 6 February 2012 NEW

I stayed here for three nights with three friends in a studio room during the Australian Open. The room came with two queen sized beds and a single bed was also set up in the corner. We were thoroughly impressed with the rooms - plenty of towels of various sizes, many pillows, walk in wardrobe, bathrobes, extremely spacious bathroom with... More

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Andrew Cairns, General Manager at Crown Towers, responded to this review
7 February 2012

Thank you for your kind comments after your recent stay here at the Crown Towers Hotel. In relation to your comment about separate steam and sauna facilities for men and women, I am pleased to advise that we are currently upgrading and extending our spa and gym facilities to incorporate these facilities and expect to have this work completed in... More

ColinandBarb
Melbourne, Australia
Senior Contributor
26 reviews
11 helpful votes
5 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

We wanted to try the best after having stayed at the Promenade and Metropol (all owed by Crown) so we lashed out and we were very happy we did, from the minute we arrived we new we had found luxury at it's best right here in Melbourne. We requested a room high up with a view and we were given... More

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Lady_Lilly-M
Melbourne, Australia
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 4 February 2012

My husband and I extended our honeymoon by staying one night in our own neck of the woods - in the Crown Casino, Melbourne. If you're new to the area, make sure you ask the taxi/driver to take you to the hotel entrance. If you have your own vehicle, the cheapest parking was $10 for 24 hours (multi-level car parking),... More

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Melb84
Melbourne
Senior Reviewer
9 reviews
12 helpful votes
5 of 5 stars Reviewed 1 February 2012

Stayed for one night the week before Christmas, received a great deal with room and crystal club access, well worth the money. We enjoyed our time sitting in the outdoor area of crystal club in the sunshine. The service is would you would expect in a 5 star hotel, courteous, polite and willing to help. The location is great with... More

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KateMeredith33
Melbourne, Australia
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Stayed here for two nights in an Executive Suite, and it was awesome! The suite was spotless, bathroom luxurious, views stunning... The bed was super comfy, everything was top notch, we couldn't have asked for more (actually check that, where's my bottle of bubbly on arrival? Better bring that up chop chop!) The room service was first class, both the... More

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Helenstev
Perth
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 24 January 2012

Very nice 5 star room,as you would expect it to be for $350 a night and thats the Wotif price.My husband was very ill,but we were unable to defer or cancel with these people.The bath took half an hour to fill.The crystal club happy 2 hour- service was extremely slow and you can only get 2 drinks in in 2... More

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Andrew Cairns, General Manager at Crown Towers, responded to this review
5 February 2012

I am sorry for the delay with filling your bathtub. We’re investigating solutions for this currently and expect to have this improved in the not too distant future. We pride ourselves on the service experienced by our guests at the Crystal Club and I am very sorry that we were not able to meet your expectations in this area. It... More

freyaNsw
NSW
Contributor
12 reviews
7 helpful votes
4 of 5 stars Reviewed 23 January 2012

This is the second time I've visited the crown since the last visit service in almost all areas has improved significantly the crowns only downfall during our stay was the bellmen. I found them to be selective on who they wanted to help, one day we arrived in a taxi and were completely ignored by the bell staff that were... More

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Andrew Cairns, General Manager at Crown Towers, responded to this review
5 February 2012

I was disappointed to read of your experience with our bellmen and have addressed this with their manager. I apologise that this was your initial experience on arriving to the property, in what can be a very hectic area at certain times of the day. In relation to your comment about the number of guests in any one room, this... More

sbajb
Scottsdale, Arizona
Senior Contributor
49 reviews
43 helpful votes
5 of 5 stars Reviewed 15 January 2012

We stayed at the Crown Towers as part of an extensive nearly 2-month travel holiday thru Australia and New Zealand. We did everything imaginable from diving the Great Barrier Reef, bungee jumping, hiking, shooting, sitting under the stars stoking the fire, swimming, sailing, playing in the mud, zorbing …but sometimes you just need room service and a fantastic bed to... More

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Crown Towers Also Known As

  • Crown Hotel Melbourne
Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia

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