Stayed at the Sebel in Melbourne for a conference 8 to 10 February 2011. Overall this venue is very good for Conferences; plenty of space, easy access and restaurant (Willows) food was of a very good standard. The location - Albert Park, was a good hours walk from town city and well serviced by a tram line along St Kilda...
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We were only here for 2 nights but loved staying here- quiet, friendly staff and a great location to get on trams and shop. Loved the tree lined street. The best thing about staying here is the breakfast. It's the best I've ever had in a hotel. We stayed in a studio. Comfortable bed. Bathroom isn't maybe as lush but...
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Thank you for staying at The Sebel Melbourne. I appreciate you taking the time to post your review on Trip advisor. Thank you for your positive feedback in regards to our staff, our breakfast and the hotel overall. I will be sure to share your lovely comments with my team. We look forward welcoming you back to the hotel on...
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Booked the Sebel Melbourne for 2 nights on a work trip. I arrived and checked in after work, and was appointed a room on another wing (the one at the back - room 403 - i think). I was happy with the decor, it was modern and clean and big for just one person. What I didn't like about the...
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Thank you for staying at The Sebel Melbourne and I appreciate you taking the time to post your review on Trip Advisor. I'm pleased to hear your stay with us was comfortable after we changed you to a quieter room. Thank you for your positive comments regarding our breakfast and maybe next time you get a chance to try more...
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We had stayed at the Sebel a couple of times and had found it to be of above-average standard.
However, our stay in December , 2011 was very disappointing. Firstly, we had to change rooms because the bed was so lumpy I couldn't get a good night's sleep. They happily changed rooms but the housekeeping that week was terrible! The...
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Dear Frank S,
Firstly thank you for staying at The Sebel Melbourne and for taking the time to post your review on Trip advisor. I am however disappointed to hear that various aspects of your stay with us did not meet your expectations.
I would like to apologise that our Housekeeping was not up to standard with respect to cleanliness,...
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We stayed at the Sebel over the Australian Open - great stay, great hotel and did I mention the Concierge Gordon ?? What a find - he was the best concierge I have ever seen. Nothing was too much trouble for him - he answered every question with utmost knowledge of the area and he was sooooo friendly. He offered...
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Thank you for staying at The Sebel Melbourne and for taking the time to post your review on Trip Advisor. I am delighted that you took the time to make special comment about one of our staff members. I'm very pleased to read about your positive feedback relating to Gordon and very pleased that he exceeded your expectations, which I...
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What a find. After searching hotel after hotel, we finally came across the Sebel Melbourne. A fantastic hotel in the central CBD, close to everything. We stayed here for 3 nights on our first family holiday to Melbourne and were not disappointed. We arrived late at night and staff were very friendly and helpful at checkin. We were upgraded to...
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I appreciate you taking the time to post your review on Trip Advisor. Thank you very much for your comments and we are glad to know that you and your family enjoyed your stay with us.I would also like to thank you for your positive feedback in regards to our staff and the hotel overall. I will be sure to...
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This hotel is excellent for business travellers and tourists. It is very central. All rooms have washing machines plus dryers and a microwave.
The room service is average but there are plenty of eateries nearby
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Dear Peter,
Thank you for staying at The Sebel Melbourne. I appreciate you taking the time to post your review on Trip Advisor. I would also like to thank you for your comments in regards to the hotel facilities. I'm disappointed to hear that our room service didn't meet your expectations, I will personally follow up with our chef to...
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I stayed here for 5 days on business and one day of pleasure with my teenage daughter, during the tennis. It's brilliant, and the only reason I can actually think of for reaching that conclusion is the astonishing "can do" enthusiasm of Gordon, the Concierge.
First, the hotel; located in what was once a Bank building, rooms are uncommonly large...
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Thank you for staying at The Sebel Melbourne. I appreciate you taking the time to post your review on Trip Advisor. Firstly I would like to express my sincere apologies for the inconvenience you experienced with relation to room service, the cleanliness of the kettle and and the way in which the internet problem was handled. I will personally follow...
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My wife and I arrived at The Sebel on Christmas and stayed a couple of night.
The front-desk was very friendly and helpful giving us all the information we needed to reach the center and other useful information. Unfortunately a heavy rains obliged us to came back to hotel without the dinner and the concierge kindly asked the restaurant to...
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Firstly thank you for staying at The Sebel Melbourne. I appreciate you taking the time to post your review on Trip Advisor, and I'm also pleased to hear you had a wonderful stay with us and that our staff were more than helpful with any of your requests. It's always a pleasure to receive positive feedback, which I will be...
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We stayed at the Sebel with our two young children for a week over christmas & new year. The facilities were excellent, allowing us a base for the kids, and the opportunity to walk or catch a tram to anything we needed. I can't fathom those reviews that criticized the air conditioning, light switching or availability of the lobby restaurant....
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Thank you for staying at The Sebel Melbourne. We were delighted to note that you enjoyed your stay, and more importantly the facilities were exactly what you required and suited your travel requirements, especially when travelling with children. It's always a pleasure to receive positive feedback. Your comments will be shared with all our team.
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