We stayed here for two nights in January at the time of our daughter's wedding. The staff were attentive, helpful- nothing was too much trouble - and helped to make this a very memorable stay. The location - 2 minutes from the tram into central Melbourne - is superb and its located in a quiet side street. Not to be... More

My husband and I recently had the pleasure of staying at The Lyall Hotel and Spa while we were in Melbourne before touring further north. We could not fault the hotel or their staff. Their welcoming attitude was genuine and we felt comfortable before we were even shown to our room. The hotel is not large but has a genuine... More

Almost everything was perfect but unfurtunally the receptionist and bell man had to serve breakfast. Service was good but would be better if was a waitress just for that. The location is great, great shops near by. Rooms are amazing, perfect size.

The hotel was lovely however our room was a little tired and probably needed a new bed and a coat of paint. The main charm of the hotel is the friendly staff who instantly make you feel at home. Was a little disappointed with the champagne bar as there wasn't a lot of choice even with the French champagne. Unfortunately... More

This is rated as a 5 star hotel, and whilst its hard to fault it, it just doesn't have that 5 star feel. The service overall was good, but I have to say the service was not consistent, some staff were really great, others just didn't seem to care. The room had every convenience expected in a 5 star hotel,... More

It's close to tons of shopping, the neighborhood is nice. The lobby is kind of disjointed, not sure this building was designed as a hotel or converted. My room was nice at first glance, a little kitchen, kitchen table, little couch and tv, shower and tub, and the bedroom. Second glance, no view out the window, kitchen has a clothes... More

Yes, it's a beautifully appointed hotel in many respects. But it should be for the prices they are charging. The room was nice enough but rather small in my view for what is after all a suburban location and top price bracket. However the general quality of service was just not up to the standard required of a hotel with... More

We stayed at The Lyall for the second time recently and cannot think of a better place to stay during any upcoming visits to Melbourne. The style and comfort levels are unequaled in such a small hotel and it is perfectly located as a base for exploring Melbourne. Our suite was complete with a great small kitchen,large refrigerator and washer... More

Every time I stay at the Lyall it feels like coming home. The staff are all so warm, friendly and accommodating. As a repeat guest staying at least twice a year I am always confident that my experience will be of the highest standard. The rooms are comfortable, clean and smartly decorated & fitted out. They are well serviced daily... More