We stayed there twice - once in a room on second floor next to the lifts - small room, terrible hard bed and small room. On second visit we stayed in 510 - much better room and more comfortable bed. The location is the best in Melbourne - just walk out the door and straight into beautiful food heaven on... More

Location is good but the we had a room over looking the main street and it was very noisy. Room also looked into the office directly opposite. Showers not to good. Rooms basic not value for money.I would rate the facilities 3 star. Members of reception arguing in front of clients not very good! Helpful with places to see and... More

This hotel is nothing if not reliable. The current managers and staff are the best so far, helpful, friendly, and are seriously interested in making your stay a pleasant one. Showers are still not wonderful, and the aircon still plays up. The street noise is getting worse though, with amplified busking at very high levels, and some sort of thrash/punk/... More

We were so excited to stay at this hotel as we knew it was such a great location. Our room was pleasant but different than what the pictures looked like. We had no hot water for the first two days of our stay. Honestly for a hotel to not have hot water is ridiculous. We tried looking elsewhere for a... More

It just goes to show you how subjective all these reviews are. Some love this place. Yet after we stayed there recently I can quite categorically state, after staying in hundreds of hotels around the world over the past 4 decades, and in over 30 or so different Melbourne hotels, its one of the worst accommodation experiences I've ever had... More

My husband and I stayed here in October 2011. It felt like it just been renovated. Everything was clean and neat and we had everything we needed. We were right next to a lift and alleyway but never once heard either the lift or garbage truck. I loved all the little quirks in the room like the grass and cat... More

This is my first time staying in an apartment - normally i budget travel but found a good deal on another hotel booking site so grabbed the opportunity. I stayed here for a week just before easter - a one bedroom apartment on the 3rd floor overlooking flinders lane. Its in a fantastic location with everything close by - trams,... More

I organised a group booking for a very busy weekend in March. The staff on reception were so friendly and went out of their way to help us. Upon arriving, there was a mix up with one of the rooms which we were unhappy with, however the manager was very apoligetic and quick to come up with a solution for... More

The apartment was in an awesome location. Everthing is in walking distance and tram/free city tram distance. Just a few steps from wonderful places to eat any meal. It is very clean. Funky decorations and furnishings were interesting. Only negative is wireless internet costs $3 an hour and you can't turn it off and on during that hour.