Emma's great smile when we booked in was the start of a fantastic stay.Location and view over the Yarra river was excellent.Staff very friendly,room and fittings great,bedding and king size bed was a real gem.All in all a fantastic property that I would highly recommend.

I stayed at the hotel last week with my husband for his 30th. I booked a package through Lastminute.com with a late checkout, buffet breakfast etc. I mentioned it was my husband's birthday and they upgraded us and gave us a bottle of bubbles & a personal note. We were blown away! Very impressive indeed. The rest of our stay... More

We decided to stay in the Grand Hyatt Melbourne because 1) we are Hyatt members and get Gold passport points; 2) it is very well positioned at the "Paris End" of Collins Street; 3) we've stayed there before, albeit a long time ago, and enjoyed it, and 4) most importantly we fancied a weekend in Melbourne. And a very pleasant... More

We booked a quick get away trip for a short stay. I had requested a quiet room and we were given a end room which was on a corner. We were lucky to have a lovely view to different sides of the city. It was just what we asked, very quiet. The rooms size was lovely and had lots of... More

Cannot fault this hotel...great stay! Great bathroom and an unexpected sitting area which you don't find in many hotel rooms in the CBD. Great location, close to all that was required for a nice stay in the city

Upon booking a king room through wotif, upon check in we were given a room on the highest floor, although was disappointed to find was a twin room. Then went back down stairs and issued another room. Upon asking will it be a king mattress, or 2 singles, was assured it would be a King Mattress Upon checking in our... More

Stayed here for a Theatre Package deal that included tickets to a show, accommodation, dinner and breakfast. Doorman on arrival and departure very friendly and helpful with information, taxis and luggage. Checkin/checkout smooth and room offered to us early even though this was not expected. Easy walking distance to City and theatres. Room very comfortable and clean, entry level range... More

A stay here is a first class experience from arrival to departure. The rooms are very well appointed and luxurious, the views from the floor to ceiling windows awesome and the service as good as it gets. I was a bit disappointed and surprised to see only a continental brekky in the club lounge but that's the only negative with... More

Very happy with my stay here. Lovely hotel, friendly and helpful staff, amazing shower, yummy club sandwich, comfy bed, great view (L24 looking over Fed Sq, river, MCG), good value for money. Wish I'd checked out the gym but ran out of time.