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The Swanston Hotel, Grand Mercure

4.5 of 5
195 Swanston St., Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Hotel amenities
The Swanston Hotel, Grand Mercure
Professional photos 
52 traveller photos
Ranked #31 of 194 accommodation in Melbourne
4.0 of 5 stars 695 Reviews
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695 reviews from our community

What travellers say about this hotel
  • “Great location” (25)
  • “Very good” (13)
  • “Staff were friendly” (11)
  • “Bourke St Mall” (9)
  • “Buffet breakfast” (7)
  • “Tram line” (4)
  • “Would definitely stay” (4)
  • “Room service” (4)
  • “China town” (4)
  • “Roomy and clean” (3)
Traveller rating
    182
    341
    130
    27
    15
Only show reviews for Family (135) | Couples (278) | Business (111)
Date Rating
Posted by an Accorhotels.com traveller
Benalla
“Just a flying visit”
5 of 5 stars Reviewed 12 February 2012 NEW

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Posted by an Accorhotels.com traveller
London, United Kingdom
1 review
“Perfect location”
4 of 5 stars Reviewed 12 February 2012 NEW

We were upgraded to an Executive King suite, and the little bit of extra space was nice. Unfortunately the view from the windows was not at all attractive and there was a feeling of a lack of privacy due to the array of windows immediately opposite. On the plus side, the bed was comfortable, and the hotel's location in the... More

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Paula B
Ontario, California
2 reviews
“A Place To Rest Your Head. That's It.”
1 of 5 stars Reviewed 12 February 2012 NEW

If you are looking for something in the heart of the city then this is the place. If you want a room with a view of a filthy alley, then this is the place. The room was small and the carpets dirty. Couldn't even open the curtains because we looked out to a disgusting alley. Wouldn't walk on the carpet... More

1 Photo
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beryl w
Sydney, Australia
2 reviews
“John & Beryl, Sydney”
5 of 5 stars Reviewed 11 February 2012 NEW

this hotel would have to be the best value for money EVER in a big city. Right in the heart of the cbd, excellent rooms, friendly, helpful & CHEERFUL staff . beautiful food what more can I say. We will definitely be returning to Melbourne for more culinary and shopping experiences and definitely will be staying at the Swanston. 10/10... More

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Posted by an Accorhotels.com traveller
Melbourne, Australia
“re Grand Hotel - see note below”
5 of 5 stars Reviewed 9 February 2012 NEW

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Posted by an Accorhotels.com traveller
Sydney, Australia
“Well done, Grand Mercure”
4 of 5 stars Reviewed 8 February 2012 NEW

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Emmiesays86
Posted by an Accorhotels.com traveller
“Very enjoyable!!”
4 of 5 stars Reviewed 8 February 2012 NEW

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Posted by an Accorhotels.com traveller
Sydney, Australia
“Definately not 41/2 star more like 3”
2 of 5 stars Reviewed 8 February 2012 NEW

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Posted by an Accorhotels.com traveller
Melbourne, Australia
“A night on the town”
4 of 5 stars Reviewed 8 February 2012 NEW

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JohnS796
Posted by an Accorhotels.com traveller
Maffra, Victoria, Australia
“our visit”
4 of 5 stars Reviewed 8 February 2012 NEW

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The Swanston Hotel, Grand Mercure Also Known As

  • The Swanston Hotel Grand Mercure
  • The Swanston Hotel Grand Accor
Address: 195 Swanston St., Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)

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The Swanston Hotel, Grand Mercure
195 Swanston St.
Melbourne, Victoria 3000
Australia
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