recently stayed for a couple of nights and had a fabulous time...this hotel is very smartly furnished, large well designed bathroom and even though on a very very busy location was quiet and didn't really hear any traffic through the night.
great bar open to enjoy a cocktail in the evening..
the location is the best asset, easy walk to...
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Dear cougs01,
I enjoyed reading your review and am pleased you had a good time whilst our guest.
As you said, the bar is a very comfortable venue for a cocktail, and i hope you came in before 7pm and tried one of the $5 cocktails during happy hour. It is also a great place to meet friends before heading...
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The downtowner is is a great location that is easy to find and easy to get to from the airport. The onsite free parking is a real bonus. Close to shopping and bars/restaurants on Lygon St and only a stones throw to trendy Fitzroy. Maybe not ideal if you are working in the CBD, but great for what we needed...
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Dear Bluenose_Sydney,
I am pleased you enjoyed your stay and found our service and facilities to your liking.
We recently refurbished all our rooms which included the beds and matarasses you mention, and it is regularly commented on how comfortable they are.
I hope on your next visit you try out our restaurant or the cocktail list in the lounge....
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Just stayed 3 nights and have stayed there before due to the good location. Sufficiently comfortable, clean and well maintained however disappointed in a couple of aspects. Firstly the wi-fi didn't work and had to have the IT support people involved. Lost a day of staying in touch with business. They have Foxtel but no Foxtel footy! Needless to say...
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Dear gmb27,
Thank you for your feedback, and I am sorry to hear about the issues during your stay.
We use a 3rd party wi-fi provider, who offer relatively quick service, whilst admittedly rather pricey tend to deliver good value. We are looking at alternaitves to this, and at the very least reducing the cost to our customers.
I am...
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I'll give credit where credit is due, The Downtowner on Lygon was great, staff were fantastic, rooms impeccably clean and tidy& very convenient off-street parking. Checking in & out was quick and simple. My whole weekend experience was stress free and I loved the bathrooms, quite often I'll stay at places which offer a dark pokey room but this one...
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Dear Lia A,
Thank you for your review on the hotel.
I am pleased the bathrooms were to your liking, and you found our team helpful and effecient. As you enjoy coming to Carlton we offer a range of activities which can be packaged with your room- from footy at "The G", or cabaret evening at Draculas which is just...
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Service was great, staff were friendly, buffet breakky was gr8. Short walk to St Vincents, Lygon restaurants or into CBD. The KING BED was a +++. Spa bath not good for tall ppl ;)
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Dear KyleezC,
I think that you covered all our unique points in one sentence- "Service was great, staff were friendly, buffet breakky was gr8"- add onsite car parking and it would be complete.
Thank you for your review and we look forward to seeing you again soon.
Kind regards
Kevin Birchall
General Manager
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Stayed here for 5 days while settling our daughter at U Melbourne. Not fancy by any means, but is very convenient to restaurants as well as the CBD. At the price we paid, we had not expected much so was pleasantly surprised. The room was of reasonable size and clean, the bathroom was quite large. there was a shower, no...
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Dear dozygirl,
Thank you for your comments on your stay, and I am pleased that you found our hotel to be good value for money. Our bathrooms are a unique feature in the rooms being rather large, and having a lot of natural light- incidentally we also have rooms with baths and showers, please let us know on your next...
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Our stay was again excellent at the Downtowner. The hotel's location is fantastic if you enjoy eating out, but equally the bar and restaurant are also very relaxing. The city is also only a short walk or tram away.Our room could have been a tiny bit cleaner but the rooms are consistently of excellent quality, well equipped and very comfortable....
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Dear Greg N,
It was a pleasure to read your review, and I am glad you enjoyed our King beds, and extra space in the suites. I am sorry the cleaning standards were a little lapse on this occasion, but it is something our housekeeping team take great pride in and I can assure you it will be better on...
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The Downtowner on Lygon is in a great spot right near all the Lygon St restaurants and only minutes walk to all the shops. The staff are friendly & helpful and the rooms are very clean. This was my second stay at the Downtowner & if I am ever travelling to Melbourne again that is the place I will stay.
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Dear Leanne V,
I am pleased that you found our rooms to be very clean and the team were friendly and helpful.
I also pleased you have decided to become a repeat client and we look forward to your next stay in Melbourne.
Warm regards
Kevin Birchall
General Manager
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The staff here are always friendly and welcoming. Food is very good. Can be a little noisy with street noise on lower levels at the front of the building, but there are plenty of rooms in the quiet areas down the back and side. Comfy beds and pillows.
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Dear Karen166,
Thank you for your comments regarding our team and food standard. We have a new head chef and we continually strive to improve this area of our business. The Autumn menu will be launched this month, so any feedback would be appreciated on your next stay.
You also certainly know our hotel well and your room tip is...
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Our room was clean and comfortable with everything we needed.
It would be a little 'cosy' for larger sized guests.
The staff were cheerful,friendly and helpful.
We enjoyed being able to walk to the State library,the museum and the limitless choice of great retaurants in Lygon Street.
Excellent value;we're already planning another weekend off the farm.
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Dear Judy O,
I am pleased you found our rooms clean and comfortable, and that our staff were friendly - many of them also hail from country regions, so this may be been the reason.
We look forward to your next stay with us when you come back to the "big smoke".
Warm regards
Keivn Birchall
General Manager
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