The staffs were very courteous and polite. They were considerate of the choice of rooms to be given to me as I'm a light sleeper. We had a surprise with Champagne & strawberries as it was a special occasion. The room was really spacious and bathroom very well appointed. One small issue was there was a constant knocking on the...
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A beautiful hotel establishment. Clean, modern and inviting. I highly rec this property. Bathroom wall was glass and printed. Unique.
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Just arrived home today after a 3 night stay at the Olsen. Great location, close to fantastic food and shopping. Room was gorgeous, beautiful view, clean, good air con. Staff went above and beyond, from ordering taxis to bringing ice to our room, they were fantastic! Lovely property, will certainly return!
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We visited the cafe for breakfast where there was only 3 customers at tables so they were not busy. The waitress ignored us, so we had to go inside to seek the menus to order. Food was ok - poached eggs overcooked, spinach was dry, had to ask for salt and pepper (which the table next to us also borrowed!!!!!),...
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Thank you for taking the time to offer your feedback regarding your experience in The Bluebottle Restaurant. Your experience has fallen well short of what we expect and aim for throughout the hotel, which is incredibly disappointing for us. The restaurant is about to undergo many changes over the next two months; the main one being a relaunch and new...
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Stylish design and every creature comfort, oozes quality and class perfect for corporate,international visitors or a stay designed to impress.Situated in the centre of Melbourne's Chapel St shopping and restaurant precinct.Our suite on the sixth floor was lovely and spotlessly clean,fantastic snack and mini bar[ even multivitamins!].Reception were welcoming and informative.Olsen's artwork was brilliant and refreshing and we left with...
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Thank you for taking the time to tell others how much you enjoyed your stay, along with the artwork at The Olsen Hotel. It’s always pleasing to read that we kept our room standards to the levels that we set, and great to see that you noticed our in-room vitamins. We are always looking to change our mini bar items,...
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Location: Nicer end of Chapel St., nearby restaurants & grocery store, close to tram (exact change required), easy walk to Prahran market. Tricky getting into parking garage. Accommodations: Studio suite was roomy. A/C very efficient. Contemporary furnishings. Nice size frig. Laundry on lower floors (ask desk for key) Pricey internet connection.
Suggestions: Management should spend more time training housekeeping how...
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Thank you for providing travellers with so much valuable information about our hotel and the South Yarra area. You have mentioned a number of the positives that our suites are equipped with. We always recommend that travellers contact our in-house reservations team if they have specific room requests. We are more than happy to do what we can to ensure...
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We stayed over the time the Australian Open was on, the actual hotel was lovely but was difficult to get over the first experience when we arrived and were sent to a room that was not cleaned and when we went back down to reception to ask about it the first girl we saw just looked at us blankly, eventually...
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It's a very modern new building but it is not spacious enough for apartments which would be rented by people for three months unless it's a short stay overseas who want furnished apartments. Your kitchen and balcony are so small. Congratulations on the modern swimming pool, but block the Chapel St hustle and bustle of cars. You need more restaurants...
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Thank you for taking the time to write a review for our hotel. We have eight different room types to suit the needs and length of stay for most travellers. A studio suite may be small for some; however there are others that are equipped to meet most requirements of a variety of travellers. We appreciate that guests are attached...
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The Olsen is a realy nicely apppointed hotel. The rooms are on the small side but are furnished with style and are very comfortable (particularly the beds). The hotel is positioned at the city end of Chapel street so it's convenient for shopping and transiting to the city or art gallery via tram. Some unique offerings like the hotel's motor...
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Thank you for taking the time to tell others about your time at The Olsen Hotel. It pleases us to read that you enjoyed your time and will return. Offerings like the scooters and Smart cars are designed to differentiate us to other hotels; however it’s also designed to offer a unique experience for our guests. Thank you for mentioning...
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We stayed in a suite on the 12th floor with great views and perfect floor plan for my husband and I travelling with our adult daughter.
The Location is good and we don’t mind being out of the CBD.
The staff were friendly, everything was spotlessly clean and the facilities all that you need.
The bathroom design is poor with...
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Thank you for taking the time to offer your feedback about your stay at The Olsen Hotel. It’s great to see that there were a number of positives during your stay, especially with regards to our staff and cleanliness. Although I have not received feedback about the bath spout before, there are always ways to improve the facilities for guests....
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