We stayed at the Reef Lodge for three nights. The hostel itself was great, nice kitchen & tv room and the location is perfect. Unfortunately the management/owner ruint the good vibes in the hostel. They were rude and very unfriendly. There were strict rules they loved to explane all day every day. You can't drink in the common room after... More

the hostel itself had friendly people staying there, great location to get to Magnetic Island and other bars etc. The manager really shouldnt be running a budget accommodation hostel. This was the problem and would be a great hostel if not for him. Very rude, un-cooperative and not helpful at all with local knowledge or even with opening the door.... More

Wouldn't normally go out of my way to write a bad review but this place deserves it! The location and cleanliness are good, but the overall stay was awful.. The manager has no people skills whatsoever, in fact he swore at me for accidentally dropping my quilt! He ran more of an army boot camp than a welcoming place to... More

I was only at the hostel for one night, but I really enjoyed my stay there. The first thing I noticed was how clean it was, which is always a big plus in my book. I thought the rooms were very cosy and gave me a homely feeling. I would've liked to have stayed longer.

This hostel was great, but there really wasnt anything to do in Townsville and we wished we had just jumped straight on the ferry to Magnetic Island. However we stayed here for 2 nights and had booked a motel room which was excellent value. We had a double bed and a bunk bed so could have fit 4 in the... More

Hi! We stayed two nights at reef lodge. Something we wouldn't do the next time. Although everything was clean, the staff is terrible. They don't care about you at all! We asked them to help with the dvd player, but instead of helping they just looked at us like we're idiots, not knowing how it works. They also make you... More

Well, first of all, this backpacker as a very attractive price ($22 a night in a 6 share dorm without air con but with huge fans). Its also very clean and the share accommodations (2 TV rooms, hammocks, ...) are good, with pleasant decoration. But it also very difficult to obtain informations from the BP team. The internet is pretty... More

Clean hostel however the 'spiritual vibe' set out by the tibetan flags, buddhas and hammocks was totally ruined by the rude management, especially the owner Dean and a moody receptionist who looked like she couldnt care less. Kitchen opening times are rediculous. If you want a lay in after travelling all night for example or have an early start the... More

Stayed at this hostel for 4 nights. Wasnt awful, rooms were spotless and linen all clean etc but just not practical as a backpacker hostel! Rooms have no cupboards or drawers or anything in which to store your clothes so you literally have to live in a mess out of your case. Also there's no lockers in the rooms, there... More