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All 39 Townsville hotels

Spanish Lace Motor Inn

106 Bowen Road, Townsville, Queensland 4812, Australia
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Spanish Lace Motor Inn
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Ranked #36 of 39 hotels in Townsville
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11 reviews from our community

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sydney
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 8 December 2012

I spent 5 years in Townsville in the mid 80s and was keen to get back to take a look at the place.All the excitement was was short lived after one night in the Spanish Lace, grumpy clerk greeted me with a look of on his face'" another annoying guest "" i put this to him having a bad day... More

Was this review helpful? Yes 3
Pakenham, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 December 2012

I am disgusted in the service provided. Every step of the booking was a catastrophe! I booked over the phone initially and the c.c provided declined but was not notified until months after when I rang to find out why i had not received confirmation, then when i rang to confirm how much we had owing i was told we... More

Was this review helpful? Yes 3

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Tennant Creek, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
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6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 November 2012

I rang ahead to check what time the office would be open until, as we had been delayed, and the pleasant woman on the phone said 10pm. We arrived at 9:10pm to be greeted by "We've been waiting for you" by the grumpy man. At least the room was comfortable and well-priced, and we had a good night's sleep. Then... More

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Gold Coast
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 May 2012

This guy Tim has to be experienced to be believed! His attitude, general demeanour and people-skills fall well short of what could be deemed reasonable and acceptable for the manager / owner of an accommodation house of any standard or rating. Fawlty Towers without the pleasantries! All the things others are saying in your published reviews about him in particular... More

Was this review helpful? Yes 2
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 March 2012 via mobile

After spending 36 hours stranded on the side of the road, due to road closures, we arrived at the spanish lace. We were totally exhausted but very happy to have reached our destination, but this changed the very instant we met the manager, who is without doubt the most arrogant, rude individual we have encountered in our 4 months travelling,... More

Was this review helpful? Yes 1
Troppotim, Owner at Spanish Lace Motor Inn, responded to this review
24 April 2012

Breanna Hogan and her Partner arrived, apparently having spent 36 hours on the side of the road because of flooding. The Accommodation was apparently prepaid on bartercard and I phoned to check whether this had been paid and it was confirmed.There was some delay in checking-in but I had to make sure. Later that evening I noticed that their door... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 9 March 2012

The manager at this place is very rude. Stayed here for a couple of nights and could not wait to get out of this place. I absolutely believe all the reviews written about this place. Do yourself a favour and book elsewhere.

Was this review helpful? Yes 3
Clermont, Australia
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 January 2012

The only reason that we stayed here is because they let you have dogs. We paid $125 for a very average room. My partner said the manager was rude and creepy. If you need a place because you have dogs try the Coral Coast tourist park - onlt $100 a night and alot nicer!

Was this review helpful? Yes 2
Troppotim, Owner at Spanish Lace Motor Inn, responded to this review
3 May 2012

Spanish Lace have three designated "Pet Friendly rooms" and is very popular with Travelers with a Pet. Yes there is a premium for a Pet friendly room and if you do your sums it is a lot cheaper than paying for a kennel for the night plus a room. There is extra cleaning involved. These rooms were updated to the... More

Townsville, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 17 December 2011

We booked for two nights, but after the first night we checked out & went to another motel. Firstly the manager was an arrogant, rude, obnoxious pig of a man who shouldn't have anything to do in the Hospitality Industry. There were lice & mites, the towels smelt, no microwave, no milk in the fridge, the bed was uncomfortable &... More

Was this review helpful? Yes 4
Troppotim, Owner at Spanish Lace Motor Inn, responded to this review
3 May 2012

In Seven and a half years we have had seven adverse reviews on Trip Advisor, that is an average of one per year. Ask yourself, in the business or trade or service industry that you are in and especially dealing with the general public, is that is not a bad result? Of course i would prefer Nil, but that is... More

Australia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 10 March 2011

Stayed here o/night for business (bad idea). Walked into reception on arrival and first thing I noticed was the smell then saw an area behind reception where the open bird cages allow the parrots to come and go, the carpet was covered with black plastic and seed and droppings were everywhere (hence the smell). The Manager/Owner advised me there was... More

Was this review helpful? Yes 6
Troppotim, Owner at Spanish Lace Motor Inn, responded to this review
23 November 2011

The National Servicemen's Association had a reunion in Townsville in early September, Spanish Lace Motor Inn was booked out with these people who stayed mostly for five nights with us. The President of this organisation, Warren Hegarty (07 4779 5590) was the principal organiser of this massive celebration. Talk to him and establish how well they were treated and what... More

Melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 30 September 2010

It's hard to explain, but we sort of had a bad feeling when we first arrived. Like we were obviously going to be a nuisance, so that's the way we were treated. You know, pointing out what you shouldn't do. We only wanted beds because we were going to a wedding. I would say my coffee table has a greater... More

Was this review helpful? Yes 3
Troppotim, Owner at Spanish Lace Motor Inn, responded to this review
24 February 2011

We all have good and bad days, perhaps this was one of my bad days, or perhaps I was mirroring the attitude of what was in front of me. Or perhaps I did not have my hearing aids in on that occasion. Either way let me assure you your experience is the first such expressed in 7 years at this... More

 
 
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Additional Information about Spanish Lace Motor Inn

Also Known As:
Spanish Lace Motor Inn Townsville
Address: 106 Bowen Road, Townsville, Queensland 4812, Australia
Region: Australia > Queensland > Townsville
Amenities:
Bar/Lounge
Hotel Style:
Ranked #36 of 39 hotels in Townsville
Price range (per night): $89 - $110
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