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Oaks M on Palmer

4.5 of 5
81 Palmer Street, Townsville, Queensland 4810, Australia
Hotel amenities
Oaks M on Palmer
4.0 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
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Date Rating
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 26 May 2012 NEW

We booked a few months in advance, for a week and requested water views. When we got to our room we were overlooking the backpackers and industrial area. I thought that seeing as we were there for a week they might have accommodated our request. The services in our room were fantastic, cooking facilities, huge fridge/freezer, washing machine, dryer, mop... More

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See 4 more reviews by JJB68 for Townsville
Oaks Hotels and Resorts, Guest Relations Manager at Oaks M on Palmer, responded to this review
29 May 2012

Many thanks for taking the time to comment on your recent stay at Oaks M on Palmer. We apologise for the issues you had with the cleanliness of your apartment. Please be assured we always aspire to provide guests with apartments that are of the highest cleaning standards and I will pass your feedback onto the Hotel Manager and Housekeeping... More

Bath, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

Reviews of this hotel should be treated with caution, as there are two Oaks Hotels on Palmer Street, Townsville, at opposite ends of the road. I arrived at the wrong one and was politely directed to the correct hotel. The Oaks M is at the far end of Palmer Street, about ten minutes' walk from the town centre. It's not... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks M on Palmer, responded to this review
29 May 2012

Thank you for taking the time to comment on your recent stay at Oaks M on Palmer. It is pleasing to read that you found the apartments to be modern and well equipped and we are glad you found our staff to be pleasant. I will pass the feedback onto the Hotel Manager and we look forward to welcoming you... More

Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 20 May 2012

We stayed in a studio apartment. Bed was big (mum and 2 kids lol) and comfy. Would stay there again.

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks M on Palmer, responded to this review
21 May 2012

Many thanks for taking the time to comment on your recent family stay at Oaks M on Palmer. We are pleased you enjoyed your studio and hope to welcome you back again soon. More

Stockport, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 May 2012

We arrived at townsville airport and picked up a taxi to take us to the hotel. We asked for the Oaks M on Palmer - big mistake!! The taxi driver was rude and offensive. He told us we wanted the M hotel. Vile man! Anyway, we arrived at the controversial hotel and was very impressed! We had been allocated a... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks M on Palmer, responded to this review
22 May 2012

Many thanks for taking the time to comment on your recent stay at Oaks M on Palmer. It is pleasing to read that we were able to play a part in making your holiday in Townsville a memorable one. We are glad you found your apartment to be spacious and we able to enjoy the sites. We look forward to... More

Senior Contributor
31 reviews 31 reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 8 May 2012 via mobile
2
people found this review helpful

Apartment styled hotel, rooms nicely appointed, balcony for each room. Great restaurant right across the way. Good staff and management. Would definitely stay there again. A good four star property . If one area could use improvement I would say housekeeping could pay closer attention to detail in cleaning the rooms.

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Hobart, Australia
Senior Contributor
37 reviews 37 reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 May 2012 via mobile

Great location on Palmer street, 10 minutes walk to the Strand. Friendly staff, good little gym, nice pool. Rooms are excellent value for money compared to other Townsville options. Clean, spacious, kitchen & laundry facilities. I travel regularly to Townsville for work and will definitely stay here again.

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks M on Palmer, responded to this review
7 May 2012

Thank you for taking the time to comment on your recent stay at Oaks M on Palmer in Townsville. We are pleased that you found the hotel to have good facilities and your room was value for money, clean and spacious. We will pass your positive comments onto the staff at the hotel. We look forward to welcoming you back... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 April 2012

Have stayed at this hotel on a couple of occasions. Always clean and tidy and staff very friendly. Hotel is a little out of the way and not far from the port but noise isn't a problem and it's only a 10 minute walk into town.

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks M on Palmer, responded to this review
2 May 2012

Thank you for taking the time to share feedback regarding your recent stay at Oaks M on Palmer. It is wonderful to hear that we are able to make your stay more memorable on more than one occasion. We are pleased that you enjoy the apartments you have stayed in and found our staff to be friendly. We look forward... More

Ipswich
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

Couldn't believe it when we saw the room, excellent decor, magnificent views of the marina, bay and magnetic island. Washing machine and tumble dryer, cooking facilities, television, sofa and balcony with table and chairs. Bathroom was unique as you could see straight into it from the room unless you lowered the blind! Will be definitely be staying here again and... More

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See 3 more reviews by Jennifer W for Townsville
Oaks Hotels and Resorts, Guest Relations Manager at Oaks M on Palmer, responded to this review
24 April 2012

Thank you for taking the time to share feedback regarding your recent stay at Oaks M on Palmer. We are pleased that you enjoyed your stay with us and found your apartment to be well equipped. It is great to hear that you found the location of our hotel convenient. We look forward to welcoming you back again soon. More

melbourne
1 review
4 of 5 stars Reviewed 18 April 2012

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Auckland, New Zealand
Senior Contributor
32 reviews 32 reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

Stayed there for one night and were pleased with service and facilities. We found the laundry facilities very handy and the little kitchenette was a good bonus, as we like to cook our own breakfast. It was a bit hard to find the place, as its new and our GPS didn't know about it. Would definitely stay there again.

Was this review helpful? Yes
Oaks Hotels and Resorts, Guest Relations Manager at Oaks M on Palmer, responded to this review
3 April 2012

Thank you for your review of Oaks M on Palmer. We look forward to welcoming you back soon to enjoy breakfast on our balcony! More

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Additional Information about Oaks M on Palmer

  • m Hotel Townsville
Address: 81 Palmer Street, Townsville, Queensland 4810, Australia
Price range (per night):* 112 AUD - 252 AUD

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Oaks M on Palmer
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